I love WhatGeek, I’ve made a few purchases from them now and i’ve never had an issue. Amazing prices, amazing products, amazing website, simple. Great customer support swiftly replacing a Gamesi... See more
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Review summary
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Was looking for a joint anniversary present and treat from my wife and I wanted a handheld retro gaming console. Settled on the RG556 and I couldn't be happier. Plenty of tutorials online to help wi... See more
Managed to snag the keyboard at mega reduced which was an absolute steal. Package arrived after around 8 days, which although I didn't realise it was shipping all the way from China was still pretty q... See more
Contacted WhatGeek as a newly purchased handheld console developed a fault. Not only did they reply to my email quickly but after sending them a quick video of the issue they agreed to send me a new... See more
Company details
Written by the company
WhatGeek curates customizable keyboards, premium desktop peripherals, and gaming gear tailored to enhance your experience. Whether you're seeking the latest trends, budget-friendly options with great value, or exclusive limited-edition products, our diverse selection meets all your needs. 1.Why Choose uk.whatgeek? uk.whatgeek is a dedicated subsite designed specifically to serve our UK customers. Free UK Shipping: 2.Convenient shipping options to ensure delivery. Diverse Product Range: We cater to various tech needs, from peripherals and gaming gear to unique accessories. 3.Customer-Centric Service: Our team is dedicated to providing personalized support. We strive to meet all customer product demands efficiently. 4.Competitive Pricing: Enjoy exceptional value without compromising on quality. 5.30-Day Hassle-Free Returns: Enjoy peace of mind with our easy return policy for product issues. 6.Long-Term Support: We stand by our products with ongoing assistance. Choose WhatGeek for innovative tech solutions that fit your lifestyle!
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Issued within 5 working days
Enjoy complimentary shipping! Your order will arrive within 5-14 business days after we ship it out
Contact info
4.2
Great
185 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I ordered the wrong colour of a device…
I ordered the wrong colour of a device and asked them to change it. They got back to me immediately and fixed the issue.
July 22, 2025
Unprompted review
Blatant scam
They sell products which are not in stock and then delay, delay, delay - avoid at all costs
July 1, 2025
Unprompted review
Reply from WhatGeek
Dear Customer,
We’re sorry for the frustration. Your refund has been arranged, but there’s a delay due to payment platform processing (not a refusal). It should reach you soon—we’re following up to speed it up.
Thanks for your patience.
WhatGeek Service Team
Very satisfied with the service and clear communication! ⭐⭐⭐⭐⭐
My package arrived without any extra charges, everything was already included in the price. Special thanks to Susan for her kind and helpful replies throughout the process. I’ll definitely shop again and highly recommend them!
July 13, 2025
Unprompted review
Always reliable
Of all the times I’ve ordered from Whatgeek, they’ve never let me down. Always quick processing and in my hands in just over a week (10days). Tracking was decent. Always well packaged and with a discount for the next order! Thanks guys!
July 2, 2025
Unprompted review
They were the best value I could find…
They were the best value I could find for the handheld I wanted by £15-20 or so, when I changed my mind later they were fast in cancelling my order for me. I'm expecting my refund to clear this week.
I will update if there's trouble in this regard (though I doubt there will be)
July 4, 2025
Unprompted review
Above & Beyond
The customer service team have been responsive and extremely helpful resolving an issue I have had with a controller.
They have gone above & beyond expectations to ensure I was happy.
June 30, 2025
Unprompted review
Amazing customer service
First time ordering from WhatGeek, experience was great and they went above and beyond in sorting out a post sales enquiry for me. Highly recommended!
June 26, 2025
Unprompted review
Excellent customer service
Excellent customer service and ready to assist. Also fast service from ordering product and shipped from China.
June 19, 2025
Unprompted review
I love WhatGeek
I love WhatGeek, I’ve made a few purchases from them now and i’ve never had an issue. Amazing prices, amazing products, amazing website, simple.
Great customer support swiftly replacing a Gamesir controller that I ordered that went faulty after a few weeks of use.
Do not be sceptical about this site it’s honestly brilliant. Order with confidence.
June 23, 2025
Unprompted review
Customer service was bang on
Customer service was bang on, thank you Susan for your support, time and consideration.
June 19, 2025
Unprompted review
Great experience
Fast response, great service. They quickly adress the problem and start looking for a solution.
June 5, 2025
Unprompted review
Customer service was great
Customer service was great, faulty device replaced
June 17, 2025
Unprompted review
Whatgeek
The product I purchased was discounted but they have offered a full refund that has yet to be fulfilled, but I think it will soon.
June 11, 2025
Unprompted review
I can’t track my package anymore?
I can’t track my package anymore after it was handed off to a local carrier. Is it still going to arrive? It’s taking longer than it should for regular mail to make it the distance that it needs to travel.
June 14, 2025
Unprompted review
Reply from WhatGeek
Dear Customer:
Thank you for your feedback.
What is your order number?
If you have any questions, please feel free to contact us at support@whatgeek.com.
Have a great day!
Sincerely,
WhatGeek Service Team
Great retro console and fast delivery
I bought my first retro console ANBERNIC RG556 and was very surprised by a fast delivery and then by a very solid console capable to handle games up to PS2. Also, the screen is amazing and big enough and overall very comfortable to handle for long play session. I highly recommend it.
May 28, 2025
Unprompted review
Good Customer Support
It was a good experience with customer support and my issue I was very pleased on how quickly they responded
June 11, 2025
Unprompted review
Good customer service
It was a very good experience because I got helped with all my questions and my problem was resolved very quickly.
June 11, 2025
Unprompted review
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