UK Bathroom Store Reviews 

5,716
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the competitive pricing and the high quality of the products, often noting that items like toilet seats and taps are well-made and durable. People also appreciate the efficient ordering process and the prompt delivery service, with many items arriving quickly and securely packaged. The helpfulness of the staff and clear communication also stand out, especially when dealing with specific product needs or order updates. However, some customers also noted occasional issues with delivery, including delays and a lack of control over scheduling or notifications. A few other people also felt that the product received was not quite as expected, either due to incorrect dimensions, a different appearance, or arriving damaged.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Quality

Customers express high satisfaction with the quality of products, often describing items as high-end, great,... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing competitive and sensible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought an upmarket Heritage loo seat from this company at a sensible price and received delivery the next day. All perfect. I was a little bit concerned because reviews on Google were not goo... See more

Rated 5 out of 5 stars

UK Bathroom Store was able to supply an out of production V&B toilet seat at a reasonable price which saved me searching for a compatible model or replacing my toilet furniture. It was subject to a 4... See more

Company replied

Rated 5 out of 5 stars

Unfortunately one of the shower panels was slightly damaged, however the customer service was excellent. Aaron arranged prompt delivery of replacement and return of damaged panel. I also ordered the... See more

Company replied

Rated 5 out of 5 stars

Great company with great prices. We ordered a high quality basin and were a bit worried about it being delivered in one piece, having had bad experiences with other retailers in the past. It arrived p... See more

Company replied



Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Radiator Shop
  4. Shower Door Shop

Written by the company

UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(5,716)

374 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you

So easy to order online and delivery was exactly as they said. I don't like ordering online normally but the price and service was excellent.

March 23, 2026
Rated 4 out of 5 stars

Good service

Good price, easy to order, very prompt delivery, item as expected. No problems, exactly how a supplier should operate!

March 19, 2026
Rated 1 out of 5 stars

Took around 4 weeks to arrive with no…

Took around 4 weeks to arrive with no updates on eta.

March 17, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

I am sorry to hear that this order took longer than expected to arrive. This particular toilet seat is a special order item that does take quite a while to bring in.
I can see our team did reach out the day after the order was received to make sure you were fully aware of this so I can only apologise if this communication was not received.
Once it arrived we despatched this on a next day service.
We do pride ourselves on our customer service so will certainly look into what happened in this instance.

Rated 5 out of 5 stars

Efficient and helpful

A good choice of items, "chat" available and helpful, kept informed throughout and the fittings we received are good quality, delivery was tracked and efficient, would def use again!

March 17, 2026

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