UK Bathroom Store Reviews 

5,716
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 382 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the competitive pricing and the high quality of the products, often noting that items like toilet seats and taps are well-made and durable. People also appreciate the efficient ordering process and the prompt delivery service, with many items arriving quickly and securely packaged. The helpfulness of the staff and clear communication also stand out, especially when dealing with specific product needs or order updates. However, some customers also noted occasional issues with delivery, including delays and a lack of control over scheduling or notifications. A few other people also felt that the product received was not quite as expected, either due to incorrect dimensions, a different appearance, or arriving damaged.

What people talk about most

Product

Consumers generally express satisfaction with the products, often highlighting their quality, competitive... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the promptness and speed of... See more

Order

Customers consistently note positive experiences with order, praising the ease of placing orders and the... See more

Quality

Customers express high satisfaction with the quality of products, often describing items as high-end, great,... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing competitive and sensible... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just bought an upmarket Heritage loo seat from this company at a sensible price and received delivery the next day. All perfect. I was a little bit concerned because reviews on Google were not goo... See more

Rated 5 out of 5 stars

UK Bathroom Store was able to supply an out of production V&B toilet seat at a reasonable price which saved me searching for a compatible model or replacing my toilet furniture. It was subject to a 4... See more

Company replied

Rated 5 out of 5 stars

Unfortunately one of the shower panels was slightly damaged, however the customer service was excellent. Aaron arranged prompt delivery of replacement and return of damaged panel. I also ordered the... See more

Company replied

Rated 5 out of 5 stars

Great company with great prices. We ordered a high quality basin and were a bit worried about it being delivered in one piece, having had bad experiences with other retailers in the past. It arrived p... See more

Company replied



Company details

  1. Bathroom Supply Store
  2. Bathroom Remodeler
  3. Radiator Shop
  4. Shower Door Shop

Written by the company

UK Bathroom Store have been providing UK homeowners and the trade with the best in bathrooms, bathroom suites, showers, taps, furniture and bath accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(5,716)

374 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

I've purchased from UK Bathroom Store a couple of times. The products were competitively priced and arrived quickly.

March 9, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

We aim to please, thank you for the feedback.

Rated 5 out of 5 stars

My shower tray is beautiful but it…

My shower tray is beautiful but it didn’t have an easy journey to me. In fact, it was the 2nd one that was beautiful as the first was cracked on a corner. It is a very heavy and I think the largest tray UK Bathrooms sell and would have been very difficult for a delivery driver. I have to say the Company were very sorry and their Sales Manager, Aaron Parker, was super efficient and had my new, sparkling shower tray delivered within 2 days. I am very happy and thanks again for sorting it out. I wouldn’t hesitate dealing with UK Bathrooms for any future bathroom accessories.

March 16, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for taking the time to leave a review. We do try hard and as you can it doesn't always go to plan but we will work very hard to resolve issues as quickly as possible. I will pass your feedback onto the team as they love to hear when they have made an impact such as this.

Rated 5 out of 5 stars

Excellent Service

Very good service and excellent communication. They contacted me with regular updates, right up to delivery.
Would definitely recommend this company.

March 6, 2026
Unprompted review
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind review.

Rated 5 out of 5 stars

Excellent quality and service

We bought a mirror and we couldn’t be more pleased with it. It looks lovely and works well. The delivery driver was so helpful. He was concerned that the package was too heavy for my elderly husband to manage and helped us. We only have one bathroom so we are not likely to need another mirror, but if we did, UK Bathroom Store is the place to go.

March 5, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind review, glad we could help.

Rated 5 out of 5 stars

Great service, Great price

Website was easy to navigate, was kept informed on delivery dates and arrived as advised, packaging it came ensured there was no way any damage could happen, price was amazingly good. I am well happy and impressed.

February 24, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the feedback, we always appreciate it.

Rated 5 out of 5 stars

Good price

Good price, fast delivery and good communication

March 3, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind review.

Rated 5 out of 5 stars

Great customer service

Fabulous customer service with sample sent on next day delivery free of charge

March 2, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind review, glad we could help.

Rated 5 out of 5 stars

Great Service

Good price, great comms and speedy delivery. Will definitely use again for future purchases.

February 24, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind review.

Rated 5 out of 5 stars

Efficient process

The order was dealt with efficiently. I spoke with a member of staff prior to placing the order regarding delivery and was advised how to proceed. All went to plan.

February 23, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thanks for the kind review, glad we could help.

Rated 5 out of 5 stars

Fantastic communication and service.

Fantastic communication and service, the person who took my order was very knowledgable as well, and they even gave me a little more discount off my purchase which was very kind. Delivery very prompt.

February 27, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind words, glad we could help.

Rated 5 out of 5 stars

Countertop Basin Order.

Easy to deal with.
Delivery could have been a bit cheaper but none the less, item was delivered as expected.

Good all around experience.

February 26, 2026
UK Bathroom Store logo

Reply from UK Bathroom Store

Thank you for the kind words.

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