UKExpertMedical LTD Reviews 

60
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I would give zero stars I have done 50 hours of work for them as a medicolegal expert. they have not paid me for any of the reports and they owe me over £9000. They then started sending lot of... See more

Rated 1 out of 5 stars

Have not been paid for two reports - non payment dates back to 2000. Have telephoned the company many times and always get sent on a wild goose chase or get no reply to emails. Reading other trustpilo... See more

Rated 4 out of 5 stars

UK Expert Medical took on my case and organised my hearing test which went well and was professionally undertaken. So far in this case everything has been fine. Every step of the process has been ex... See more

Company replied

Rated 4 out of 5 stars

I am a medical expert. I had a number of outstanding invoices for medicolegal work on 5 cases. Some invoices were 3 years old. I sent numerous emails and made telephone calls to UK Expert Medical... See more

Company details

  1. Legal Services

Written by the company

Here at UKExpertMedical, we’re experienced medical professionals across all specialties for the purpose of producing Medico-Legal reports. We instruct Medical Experts on behalf of solicitors nationwide. All reports are independent. We prepare the report in line with solicitors instructions, each instruction is undertaken with a commercial understanding. Find out how we can help you. Instruct, Appoint, Report - It's that simple. Our personal service is adaptable to any size of firm and any volume of instructions. Our team corresponds with the client and medical expert, so you don’t need to, and we keep you informed at every stage of the client’s case.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

60 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 12% of negative reviews

Typically replies within 24 hours

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2.3

All reviews

(60)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service

Brilliant service. Process explained very well.
Thank you

January 8, 2024
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi Darren, thank you for your great feedback we are very happy to help! Best wishes Shah.

Rated 4 out of 5 stars

So far no complaints

So far no complaints. Seems to be a good and professional service.

January 5, 2024
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi John, thanks for taking the time to leave your positive comments. Best wishes the UKEM team.

Rated 5 out of 5 stars

The company has been extremely helpful

The company has been extremely helpful, professional & helpful in every aspect.
I highly suggest that anyone should consider using this company

October 20, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hello Mike, thank you for your feedback! it is very much appreciated by our team here at UKEM! Best wishes Aiden.

Rated 5 out of 5 stars

Very quick and good at keeping you…

Very quick and good at keeping you informed of progression excellent

December 20, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hi Andrew,

I'm glad you had a positive experience with UKEM. Thank you for your feedback.

Best wishes, Aiden.

Rated 5 out of 5 stars

I found the whole experience relaxed

I found the whole experience relaxed, efficient and friendly. Would recommend any time.

November 7, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hi Nicholas,

Thank you for reviewing UKEM! We are really appreciative of your feedback and its great to hear you'd recommend us!

Best wishes, Aiden.

Rated 4 out of 5 stars

All my concerns were alleviated and the…

All my concerns were alleviated and the issues involved were sorted out in a simple and understandable way.

December 13, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hi Michael,

We appreciate you sharing your experience with us. Your positive feedback means a lot, and we're delighted to know that you're having a wonderful experience with our services!

Best regards, Aiden.

Rated 5 out of 5 stars

So far so good

So far so good, very prompt and professional service!

November 16, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi Richard,

Thank you for taking the time to rate UKEM, we are very pleased to hear you've been having a great experience with us!

Best wishes, the UKEM team.

Rated 3 out of 5 stars

Expert Medical are slow to answer txt…

Expert Medical are slow to answer txt messages which created distrust at the start. Once I finally decided to go ahead, the document signing was much less complicated than the previous documents they had requested I sign. Expert Medical have kept me in the loop as to how far into the process my app is, although it has only just been passed to the lawyers they are working with. I do hope things will go smoothly, time will tell but, I am fully confident there is a claim and that it will be won. It’s just a simple matter of how long it will take is all.

November 22, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi Douglas,

Thank you for sharing your feedback. We appreciate your patience and confidence in UKEM.

Rest assured, we are committed to a smooth process and will keep you informed every step of the way.

Best wishes,
Expert Medical Team.

Rated 5 out of 5 stars

UK Expert Medical Ltd Treated me with an Excellent Service.

UK Expert Medical Ltd provided me with an excellent and extensive service on my hearing problem and thus far I hold them in the highest regard. A truly professional organisation who are used to providing a service of excellence. Highly recommended.

November 24, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi Eric,

Thank you so much for sharing your positive experience with UK Expert Medical!

We are delighted to hear that you received excellent service from our team! We hope you continue to have a great experience with us.

Best wishes the UKEM team.

Rated 3 out of 5 stars

MOD Hearing Claim…

I’ll update a review later, but reserve judgement at this stage, especially with less than 100 reviews on Trust-pilot at this stage. Concerned with having to take insurance out in my name with now qualification or Due Diligence, when I have legal insurance cover in place through other insurances… they have kept me informed so far and will raise or lower the score when progressed or failed…

November 22, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi John, thank you for taking the time to share your thoughts and feedback with us.

We hope that your experience with us continues to go in a positive direction.

Best wishes, the UKEM team.

Rated 4 out of 5 stars

So far in my Hearing claim against the MOD…

So far in my Hearing claim against the MOD, things have been straightforward with all the dealings with your workforce.
Be interesting to see how the MODvand it's representative try to weasel out of responsibility. As I have tried before to claim for Hearing loss, and they basically stated it was down to age and this was nearly 10 years ago when I was 61 years of age.

November 21, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hi Roger, thank you for taking the time to review us. We are very happy everything is going well so far. Best regards, Aiden.

Rated 4 out of 5 stars

Generally good service

Generally good service. However, there seemed to be a disconnect between the email appointments from InHealth and text reminders from UKExpert. The text reminders were for appointments at the wrong medical centre.

November 8, 2023
Unprompted review
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Reply from UKExpertMedical LTD

Hi William, thank you for the review it is very much appreciated. Wishing you the best moving forward, Sim.

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and professional. Kept me updated on all aspects of my claim and helped me when I needed anything. All documents have sent to I the solicitors so all good. I would definitely recommend this company. Thank you for the help.

November 17, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hi Jozek, Thank you for taking the time to rate UK Expert Medical, we are very glad you had a good experience with us. Best wishes, Tom.

Rated 5 out of 5 stars

Excellent service everything was well…

Excellent service everything was well explained and organised I would recommend them to anybody.

November 10, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Thank you,
we appreciate your feedback and we're very happy to hear that you had a positive experience with UKEM.

Rated 5 out of 5 stars

Prompt Service

Excellent response and communication regarding my claim for hearing loss so far. Claim with solicitors for progression so good service from UKExpertMedical.

November 17, 2023
Unprompted review
Rated 4 out of 5 stars

First Class Service, This company has been a big help in…

This company has been a big help in keeping me informed as to there progress in dealing with my claim, making sure that all the relevant information and documentation needed was correct and up-to-date before handing over to the legal team of solicitors who are taking the case forward to conclusion. The fact they clearly stated that my case was on a "No Win, No Fee" contract was very reassuring and put my fears of ending up with a huge legal debt whether I win or lose.

July 18, 2023
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hello Mr Hunter, Thank you so much for taking the time to share your positive experience with UKEM, it's much appreciated. I'm glad we've been able to help, all the best from Danny.

Rated 1 out of 5 stars

Do not waste your time they will take…

Do not waste your time they will take all the relivent information from you and just not bother to contact you or keep you updated about your case they declined Mt case but I only learnt this after weeks of not being contacted so I messaged them and it was only at that point they let me no they had canceled my claim saying there wasn't enough work to be carried out by my landlord.

November 2, 2022
Unprompted review
UKExpertMedical LTD logo

Reply from UKExpertMedical LTD

Hello Jermaine, thank you for your review. I have looked on our system to cross-reference this case but can't find your name or details. Please give our office a ring on 0161 236 5794 if you would like to discuss this further, we would be happy to assist. Regards, Michael, UKExpertMedical

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