Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more
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Very helpful and understanding
Very helpful and understanding. Always putting the customer first. Mr Harris is a credit to your team.
Just brilliant!
Well, we were shocked! We expected the phone to ring for ages! We got through on the phone almost straight away. Andy then called us back. He clearly understood what our problem was, which was fairly complicated, and resolved it smoothly. He kept in touch on What’s App and then when we got a really quick application number, Samantha then sorted expediting the matter for us. This matter has been so stressful for us and we expected a complete farce to be honest. But the Land Registry staff are amazing! Thank you!!!!! Incredibly grateful!
Easy to fill in form and no problem…
Easy to fill in form and no problem with password change but had to put in the title number as my address did not come up as being registered when I entered it
This is not UK Land RegistrY
This is not UK Land RegistrY. Paid, never had a confirmation after making payment.
Site is easy to use
The person i spoke to was amazing so…
The person i spoke to was amazing so helpful and understanding and gave me really good advice and provided exceptional customer service more than 5 star i would rate this person 10 stars for his exceptional outstanding customer service skills and his amazing help thank you
Exceeded expectations.
Clear, listened very well. Constructive and understood, questioned to clarify detail.
Extremely impressed. Very grateful for time and advise. Exceeded expectations.
Thank you, Andy.
Easy to register for Property Alert…
Easy to register for Property Alert after hearing on Radio 4 that it is easier for fraudsters to re-register homes that do not have a mortgage. The alert service will inform me if any searches are carried out on my property.
Andy was very helpful
Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that so for him alone I am happy to leave a good review
Very friendly
Very friendly, helpful staff member. Answered all my questions.
Excellent and Proficient Service
The gentleman I spoke with my enquiries swiftly and was professional, polite and informed.
Excellent service
Excellent service. Very helpful operator named Andy who went above and beyond to answer my questions. Thank you.
Very clear concise help given with…
Very clear concise help given with kindness.
Information required for re mortgage
The information held was sent within 2 minutes of the request.
Unfortunately it was not to the level of detail required for the re mortgage.
Andy was great and it was not his fault that the information was not adequate. He orovided what I asked for
Andy was very professional and helpful…
Andy was very professional and helpful and assisted me with my query and questions.
Very helpful.
We were transferred to the correct department within moments. We spoke to a very helpful person, who pointed us in the right direction and gave us useful information.
The procedure was explained clearly
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