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Uklandregister Reviews 252

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TrustScore 4 out of 5

4.2

Consultant
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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and professional demeanor, often highlighting their ability to explain complex issues clearly. Many people found the customer service to be exceptional, noting quick responses and a supportive approach that made them feel cared for. The user experience is also frequently described as positive, with many finding the website easy to navigate. However, some people were dissatisfied with the service, mentioning issues like incorrect documents being sent or the service not covering all areas. A few other people also expressed concerns about the website's appearance, noting its similarity to official government sites, and questioned the charges for services that they believed were available for free elsewhere.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and professionalism of... See more

Service

Clients share ambiguous opinions on service. Many reviewers praise the service as great, helpful, and... See more

Website

Consumers find the website to be ambiguous. Many reviewers mistakenly registered and paid for services,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the process clear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more

Rated 4 out of 5 stars

The information held was sent within 2 minutes of the request. Unfortunately it was not to the level of detail required for the re mortgage. Andy was great and it was not his fault that the informat... See more

Rated 4 out of 5 stars

The man who answered the phone.. made up for the hour & a half wait. He couldnt have done more!! answered every question clearly. very impressed ( he deserves a pay rise)

Rated 5 out of 5 stars

Harris was very patient and so helpful. He was determined to make sure I had the information I wanted despite me not having all the details to hand. Thank you Harris.

Company details

  1. Consultant

Contact info

4.2

Great

TrustScore 4 out of 5

252 reviews

5-star
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1-star

Replied to 20% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Incorrect documents sent

Incorrect documents sent. Documents came much later than specified. Was not clear they are a third party who charge more than the actual land registry.
I've contacted twice via email to rectify, but no response from them.

December 26, 2025
Unprompted review
Rated 5 out of 5 stars

Needed help

I needed to know quite a few things regarding a property I have bought and couldn't get the proper answers . Land registry were extremely helpful, very kind and understanding and made me feel as though I can get in touch with them again if needed. Excellent service

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Andy

Andy, who i spoke to on 8 January and the person who i spoke to you today were kind, efficient and atient.

January 8, 2026
Unprompted review
Rated 5 out of 5 stars

Andy

Andy, attended to me professionally and was able to put me in the right direction of my enquiries.

September 11, 2025
Unprompted review

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