Overall our experience was not great with land registry very stressful and time consuming online so I would have said 1 star . However then Andy answered one call and helped us tremendously after that... See more
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Amazing customer service
Amazing customer service, extremely helpful and polite. And very well spoken and great experience overall.
Spoke to Farah
Just a quick and excellent service
Excellent service Very Quick
Farah help and support
Farah was really helpful and manages to resolve all my queries, very professional.
Unfortunately it took 53 minutes on hold to get through.
Excellent service.
Very helpful. So much easier than negotiating the tech. Able to deal with 2 issues in one call. 5 star
Fast and efficient service provided…
Fast and efficient service provided after initially waiting for twenty eight minutes on the phone to speak to the operator.
Unexpected prompt personal response.
Unexpected prompt personal response.
Phone conversation was particularly helpful.
Information promptly gained was very valuable.
Brilliant service
Brilliant service! I got all of the information that I needed quickly and professionally. The person that I spoke to was very thorough and extremely helpful. I would definitely use this service again!
Very quick and easy,,very easy to…
Very quick and easy,,very easy to explain what I needed,very very nice lady on the phone,perfect,,thanks so much,
Tiah Jones sent from heaven x
I spoke to a lady called Tiah Jones I was suicidal before I spoke to her and by the time she had finished she gave me a light at the end of the tunnel, and the strength to fight on
I’m writing this through tears as I was overwhelmed at how professional, helpful beyond anything I expected
and so knowledgeable I will never forget her please please please can someone give her a pat on the back or at least a well done card I feel she’s saved my life
Thank you for your help Tiah your a amazing lady and a credit to The Land Regisrty ❤️❤️❤️
Land Registery enquiry
Andy was the gentleman who helped me with my enquiry. He came across very polite and extremely helpful, advising me of all stages and how i would receive my information.
I felt he was a credit to your company so please pass my gratitude to him .
Thankyou
Great service
I spoke to a gentleman called Andy and he was very informative and helpful. I would most definitely recommend this service due to my own experience. Thank you for making this easy.
Efficient government department.
Long wait on hold before speaking to someone. Once there, very professional and helpful and knew exactly what I needed.
The lady had Good communication skills
The lady had Good communication skills, very pleasant and very helpful
Really helpful and knowledgeable.
Friendly and helpful service.
I received a very friendly, helpful, and professional service from Tiah who guided me through what I thought would be a difficult and complicated request, making it painless and a pleasure.
Swift response even though I had to…
Swift response even though I had to wait half an hour to get through. Please ensure the address of the property is included in ALL land registry response not just the title number.
Customer representative was polite
Customer representative was polite, clear with information, and helpful.
only downside was having to pay for a very small piece of information...
The Web site easy to use the…
The Web site easy to use the instructions are simple and results exactly as needed
I expected to wait a long time
I expected to wait a long time, before someone answered my call. How wrong I was, which surprised me.
When I explained the reason for calling, the help I got was amazing. I really appreciate all the effort that has been given to help me. Thank you so much, it is very much appreciated.
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