Uklandregister Reviews 254

I am organising my financial affairs and wanted a copy of the title deeds to my property and so contacted UK Land Registry for the first time. The person who took my call, Tian, was very helpful indeed. Within 5 minutes of the call completing I received by email a copy of the title documents which was well within the 2 hour service level they set. Overall, my experience was very positive.

Tiah from the Land Registry was very helpful and friendly to me.
She was very efficient.

I spoke to Nash at Land Registry office. She was extremely efficient and very quick. She answered my questions and emailed me the required details within minutes of speaking to her. The whole experience with the Land Registry was excellent and exactly what I wanted

Excellent, Nash extremely professional and helpful

Customer service manager called me back to address my ‘complaint’ - but basically said my fault for calling them, no onus on them to point out that are overcharging for the service & not the official site - bunch of tricksters

Natasha was very polite, and explained everything to me. She was very professional and spoke very clearly and confirmed everything that I needed.

Natasha is an asset to your phone service
Thank you

My enquiry was dealt with professionally and the advice given resulted in the information that I required being sent to me very swiftly.

Natasha was quick to respond to my email and could not have been more helpful when she phoned me. The lease then arrived electronically exactly as she said , it’s a joy to have this type of service in comparison to most organisations.
Thank you much appreciated.

Very helpful clear information and very pleasant

I paid extra for 2 hour notification. I did not get a reply for 2 or 3 days.

Everything was explained to me in full in a very clear manner. The young lady I spoke with was extremely polite and most helpful. Many thanks.

Very helpful. professional and friendly member of staff

The Administration Officer, Natasha Walker, understood my requirements quickly, explained how they could be realised, & provided the data required by email within a few minutes of the call ending.

The lady who answered my call was extremely professional , helpful and polite
Thank you very much

The speed of which I attained my request for a copy of the Property Register. OK there was a fee to pay which was acceptable but well worth the service.

Response to 'phone call was thorough. I was surprised that I was able to apply for title information over the 'phone for another party.

I was unable to find an old email from UK Land Registry showing my title deeds and lease etc.
Within just 10 minutes they responded and sent me another copy. So appreciated.

I had a brain injury some years ago and didnt feel the pressure during my interaction with team today at around 2pm

The girl I spoke to was very polite and helpful

Natalie could have not been more helpful pleasant and charming. the whole experience was made so much easier.