UK Segboards Reviews 1,978

Highly recommend UK Segboards…The board was delivered quickly and the customer service has been excellent. I have a very happy son who’s enjoying his hoverboard. I also purchased a hoverboard from another UK company at the same time and I have had nothing but issues!! It’s therefore made me really appreciate UK Segboards.

Site easy to navigate ,excellent product, value for money, really quick delivery, would definitely recommend

Worst company I have ever dealt with. The board didn’t work. Was sent back for repair and the fair was appalling…cables hanging out etc. refused replacement board and tried to fob me off with a reconditioned board…took them to court to get my money back

All in all my experience was poor. Board was broken on receipt. Returned this. They did replace it but took 2 months to receive the refund of postage. Customer service is dreadful.

Outrageous!!! Wish I had never bought the hoverboard from UK SEGBOARDS !!! After only 15 min of using it the hoverboard wouldn’t work anymore !! Thought might be the battery since was the first use ( despite I had charged completely before the 1st use ) and decided to give it another charge. After less than 30 min in charge the hoverboard started beeping and I am not able to turn it off either as the button won’t work … the hoverboard been beeping for the last 48 hours in the garage and is still going on at the moment !! Horrible customer service, I have emailed them this afternoon advising I cannot send it back yet as still beeping and won’t stop at all , I still haven’t received an answer ! Asked for a replacement with a new one and then asked for full refund the only think they could say yesterday was they cannot say anything about it!! Wish I’d never spent £270 on this website!! So stressing and disappointing , thought would be a great present for my son and now he’s left with a brand new “hoverboard” FAULTY in the garage !!!!

I would never ever ever buy anything from this company. they sold us a faulty hoverboard before xmas. like serval other customers of theirs it broke the very first day. returning it was made a nightmare with UKSegbaords sending us to 4 different drop off points that didnt work eventually we had to pay to send the board back ourselves., then they went quiet for ages and refused to send us a new board, wanting to repair the one they originally sent us (a faulty board, maybe a repair, who knows) finally I told them we were completely done and wanted a REFUND and they refused. we've had to do a chargeback with our bank which they've disputed,. they've had our £350 since DECEMBER and its now APRIL and we still havent got our money back and we havent even got a board. WE SENT IT BACK. They act in bad faith. The boards are faulty. Proceed with extreme caution.

The product was faulty and their customer service is really poor. The agents are good but have limited powers, so you have to speak to a manager, who is never available and does not call you back

Great product and the customer service was second to non.

After reviewing these expensive toys and never ending sales on all the websites, I decided to give uksegboards a call and talk it through before I ordered.
I spoke to Chris who was very helpful and put my mind at ease, he talked through the machine and after sales and I decided to buy based on our conversation. My hoverboard was dispatched the same day.

Regrettably DHL were rubbish in not delivering the hoverboard and getting it lost somewhere. Jack at uk segboards helped to try and get it delivered which it was a few days later
The hover kart arrived with a broken seat, and jack has arranged for a replacement to be sent to me.

This is what I wanted, when things go wrong due to a 3rd party or malfunctioning parts, I wanted to be able to call a company to put it right and so far uksegboards have not let me down, so 5 stars.

The hoverboard is amazing, its a solid, sturdy machine, and the kart is top quality, bucket seats, suspension, chunky front wheel its brilliant. Music from the hoverboards sounds good. My son loves it.

Haven't revieved. Pay extra for delivery

It was outstanding and tremendous performance of the hoverboard we brought . My son was so excited to play music while on the go. Long battery and sound quality was excellent. I will definitely recommend to buy one for kids. Easy to learn.

Power unit so far is good build on all terrain cart serious issues. They wanted me to pay for poor workmanship for a safety issue.
Not pleased with aftercare warranty issue. Trading Standards should look closely at their business practices

Delivery was fast with good communication. The product was packaged carefully and is great, my son loves it!

Great item my son loves it many thanks.

Fast delivery and great customer service. The product required fixing and the process to return and receive back was smooth with clear communication at all stages. Highly recommend.

Fast delivery and great customer service. The product required fixing and the process to return and receive back was smooth with clear communication at all stages. Highly recommend.

I received a broken segboard with a lot off damage but after ringing customer service and sending pictures of proof of damage to them they arranged for me to take it to a local Evri shop where I managed to send it back now this sounds like a negative review but the customer service was very good and they sent me a replacement the very next morning so was very happy with the product I had ordered and I had a very happy daughter on her birthday a very good company

Avoid this company at all costs. I purchased two hoverboards as Christmas presents, the first one was delivered fine, the second one didn’t arrive for 4 weeks, it was lost in the post apparently.

After 4 uses both hoverboards were faulty. They would only operate for 50 metres then one side would work, the wheels would spin when nobody was near the board. Both boards were fixed after identifying problems. One was returned after three weeks but the second board was lost again for 2 months.

Their products are of poor quality and not fit for purpose.

The company doesn’t comply with the consumer rights act.

Please spent your money elsewhere, dealing with this company is farcical.

Literally no communications and orders take forever to be delivered. Still waiting for my order I placed 3 weeks ago.

Sent a faulty package for my son’s birthday, worked for 2 minutes then wheels locked up and wouldn’t turn off and started to overheat. Requested refund but can’t get through to anyone, went back to them via DHL but now won’t tell me anything. Reporting them to trading standards.