Ordered on line very straight forward, l was advised my order was ready for collection after 2 days. Found the workshop and showroom easily . My order was wrapped ready for me the guys were very hel... See more
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Review summary
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I can’t recommend UK Stairparts Ltd highly enough. Great service from start to finish. We purchased oak treads to modernise our 1920’s staircase. We are delighted, absolutely beautiful product.
Received the handrails within the time scale given when I ordered. What made it better was when I contacted them and said that because I had removed the old handrails for decorating and my wife was st... See more
Great supplier of top quality products. Had a query that was sorted instantly - no hassle at all. Postage is really quick and quite reasonably priced too. Products are really well packaged when... See more
Company details
Information provided by various external sources
UK Stair Parts provide the very best in quality stair parts, stair handrails, stair spindles and all other staircase components, suitable for all staircases whether modern, traditional, residential or commercial.
Contact info
Honywood Road, SS14 3ED, Basildon, United Kingdom
- ukstairparts.co.uk
4.9
Excellent
1K reviews
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Very helpful regarding an enquiry about…
Very helpful regarding an enquiry about delivery. Parts arrived well packaged, and in good order.
January 13, 2026
Great service
Great service! Very easy to order. Communication from
Mark and Darren was spot and responses to all emails was really quick! Highly recommend.
January 13, 2026
Stair spindle
From order to completion informed by your company and courrier postage free and mine was a very small order well done
January 11, 2026
Provided exactly the part I needed at…
Provided exactly the part I needed at the best price
January 10, 2026
Ash handrail
A cracking service great workmanship I am very pleased looks great in my recently decorated hallway great price extremely well packaged a very small thing the screw's could be a better quality apart from that all great.
January 9, 2026
Excellent service and products
Excellent service and products
Advised when ready to collect and all ready on time
Products 1st class cannot fault
Office and factory staff very helpful
Would definitely recommend
Thank you
December 15, 2025
Unprompted review
Really helpful and order was done…
Really helpful and order was done within 15 mins of ordering. Would recommend for all your stair parts!
December 10, 2025
Great bannister
Great bannister, good quality, quick delivery, well packaged. Looks good, really pleased
December 9, 2025
Amazing service helpful when a mistake…
Amazing service helpful when a mistake with my order my end was rectified and a phone call to confirm delivery date and time a day prior to receiving it
Products ordered were good quality
December 9, 2025
Great service
Great service arrived soon, as promised! Wrapped up very well not one bit of damage. Would definitely recommend.
December 9, 2025
Excellent service and product
Really helpful customer service over the phone and very happy with the product
December 5, 2025
Great service from order to collection
Great service from order to collection. Friendly and courteous staff and too quality materials Higjly recommend
December 3, 2025
Great customer service and quality parts, thanks!
Ordering the parts on the website was straightforward and the one question I had was clarified in simple and helpful terms when I called the company. The parts arrived really well wrapped and exactly as I expected - good quality and looks great! Thanks for a great service.
November 18, 2025
Excellent service,very helpful and when…
Excellent service,very helpful and when there was a delivery mix up were able to resolve very efficiently
November 17, 2025
Great service
Great service, very well packaged and delivered in the stated time frame. Would definitely use again.
November 18, 2025
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