Ulbey 

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Rated 3 out of 5 stars

Delivery was quick- measurements are true to size - but quality is very disappointing for this price, doesn’t look even close to the picture in the shop. Also shipping costs are way to high considerin... See more

Rated 5 out of 5 stars

Sizing was accurate (I'm a 36 and 158 cm, but length was good). Particularly loved the blue dress with white flowers, the cut is so flattering! Had so many compliments! While the fabric wasn't quite w... See more

Rated 1 out of 5 stars

No customer Journey Absolutely terrible. The quality is cheap, the design is not as shown on pictures and the refund procedure is the worst ever. You have to write for a return and refund authorisatio... See more

Rated 5 out of 5 stars

Very polite driver, had no problems delivering my parcel PE7 8GL! days previously parcel courier don't know! I had to walk miles on Monday to collect it so thank you so much for your good 👍 service... See more

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great dress

Great dress, lovely material and quality. Package delivered in expected time frame. Good price, high delivery fee as not local to me.

May 22, 2023
Unprompted review
Rated 3 out of 5 stars

Better delivery communication needed

The delivery took quite a while to arrive and the tracking did not tell you much, or notify you when it was on its way, it suddenly arrived out of nowhere so it was just by luck I caught it. The dresses are nice, fabric is ok, not a high quality, but ok. Not use how long they will last.

May 22, 2023
Unprompted review
Rated 1 out of 5 stars

Dreadful clothes, dreadful customer service.

They dont do returns.
Whatever you do, don't buy from these guys. The quality is dreadful and the clothes are cheap imitations of the pictures.
I am now in an email dispute. First I was offered a $12 refund for a $90 order, then a $25 refund. Now I am up to $45. They have now given me an address for a refund, but I will have to send them to Dubai at my own expense.
Just not worth it. Fabric is like lining material and the clothes don't hang in any way as they look in the picture and gape on the bust.
I think it says everything that on every Facebook advert, commenting is turned off.

May 26, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely beautiful dress

Absolutely beautiful dress, the fabric looked as good as it promised to be in the picture.
Quite a quick delivery too.
Looks amazing on very pleased and will definitely be ordering again

May 18, 2023
Unprompted review
Rated 1 out of 5 stars

They are violating GDPR-rules and are most likely buying sensitive information on people.

I saw an advert on facebook for this company and got redirected to their website.

The next day, I start getting newsletters form Ulbey eventhough I never signed up for any newsletter. How they got my e-mailadress is not known. All I know is that:

1: I haven´t provided them with my mail adress. They must have bought the information from Facebook i guess.

2: They are not allowed to sent me marketing mails without my explicit consent (huge violation of the GDPR-rules).

I would NEVER trust them with something so sensitve as my credit card information for instance after experiencing this.

May 19, 2023
Unprompted review
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