They are real scammers. I paid £1.99 on 3rd November as one off - no account was created, no my e-mail given. On 10 November they charged me £49.99 as part of a monthly !!! subscription. Tried to con... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Please avoid this company.
Please avoid this company as I was a victim of the below scam.
If you have used this company, please check your bank/credit card statements for the subscription payment then cancel it.
"pdf smart review" likely refers to scams by the company PDFSmart (pdfsmart.com), which uses deceptive practices to lure users into hidden subscriptions after a cheap trial, leading to recurring charges and difficulty cancelling. The "smart" aspect may allude to AI features or smart document protection, but user reviews indicate the "smartness" is applied to tricking customers. Be wary of websites using "PDF Smart" and similar names, as they may be scams designed to extract recurring payments.
How the Scam Works
One-Time Use vs. Subscription: Customers are offered a low-cost "one-off" service or a free trial for PDF manipulation.
Hidden Subscription: Users often do not realize that this trial automatically enrolls them in a recurring monthly subscription at a significantly higher price (e.g., £49.99).
Difficulty Cancelling and Refunding: Attempting to cancel the subscription or get a refund is reported as difficult or impossible, leading to frustration for consumers.
Deceptive Business Practices: Many reviewers describe these practices as deceptive and misleading, with little to no clear notification that a subscription is being initiated.
Do not use this company.I pay £1 for…
Do not use this company.I pay £1 for trial and then they took 2 lots of approx £49.No emails came to saying they were doing this.Their website is very poor.Save your money and do not use them.Also sent a email to them.Do not think I will get refund but certainly we can stop others falling into the trap.Not a company be trusted
STEP BY STEP INSTRUCTIONS ON HOW TO…
STEP BY STEP INSTRUCTIONS ON HOW TO GET…
STEP BY STEP INSTRUCTIONS ON HOW TO GET RID OF THIS POS
1. Access via pc as it's not possible / too cumbersome via mobile
2. Go to ultra-pdf.com
3. Log into your Member Area
4. Find your active subscription(s) and follow the guided procedure
5. Make sure to drop a message to their customer service to express your utter disgust for their practice
6. Repeat here on Trustpilot
Feel free to copy paste this very message to ensure it is extremely easy for newcomers to understand how to get rid of this piece of garbage right away.
Like everyone else I've been conned…
Like everyone else I've been conned with the £49.99 recurring charge after paying £1 for one week's usage.
Not really sure how this is legal.
FRAUD!!!
FRAUD!!!! STAY AWAY.Where is the zero star rating? This company try to take money from your account without your consent! They advertised a 1 euro fee for a one-off or 7 day trial and once you enter you card details they will try to take 49.99 from you, they try to charge my revolut card every single day for the last few weeks.
It's a bad program
It's a bad program
It's has holes in the format
Also they charge very quickly £49.99
I got all my money back from my bank but it's time consuming
Best avoid At all costs
This is a deliberate fraud!
This is a deliberate fraud!
Ultra PDF and PDFSmart are one and the same companies, the same scammers who get their services activated for you without your awareness and you discover it at the point when you've been paying and paying 49£ every month.
you are a thief
you are a thief. Stolen from my debit card . I will report you
This is a con - Fraud Fraud Fraud AVOID
This is a con. They will take your card details, then generate an initial £1 direct debit charge against the 7 day 'one of' usage fee and then following that monthly direct debits for £49.90 growing in number over the next 2-3 months if you do not stop it. They are operating in a Fraudulent fashion which my bank is aware of but AVOID AT ALL costs. £1 fee will translate to £49.99 per month and then they will attempt to generate multiple Debits of £49.99(my bank stated they had tried 5 attempts in July to debit £49.99 from my account, the bank had rejected them all)
Zero star review
I paid for a merge pdfs as my client was useless at tech and sent just 1 page. I agreed to £1 for 1 week use of the pdf that was it. Next minute I had the bank contacting me that this scam company was trying to take £49 four times a day. I've got them banned from my bank account thank goodness but judging by other reviews others have NOT been so lucky. Why isn't this scam company shut down? Why does Google allow them to be top of the search?
Google need to pull their socks up and ban this company scamming people and pull their site immediately
Scam from Israel
I used what was was advertised as a free PDF combiner. I assumed they monetized their site with advertising. However, I had to pay £1.99 for a weeks access to the PDF combiner service...this i thought was OK. A week later, they tried to take £49.99 out of my account. Luckily for me, I am absolutely skint and was only using their service im the first place in order to combine together the 47 pages of a complex begging letter which I am sending out to everyone including my parents. Ironically, I was actually going to send the owner of this PDF converter a begging letter, but I think they are probably skint as well.
a year has gone by and I thought I had…
a year has gone by and I thought I had cancelled this detestable service. in fact it is almost impossible as the systems on their site do not work. I have just tried again. Oddly I got it confused with another company called PDF Guru which did in fact stop my account. I do not know how both were connected. But this one continues to take money and I think I have never used it.I have just tried once again to stop the service. In the end, I have contacted my bank. THIS IS A SCAM and deliberately providing a shoddy service when it comes to stopping.. you fill out the form and press send and nothing goes... a complete deceit.
Paid for one day and then 7days later…
Paid for one day and then 7days later was changed £49.99 they need to make this clear and I don't think companies should be allowed to do this won't be using them again
Avoid at all costs
Same as everyone. Bought a PDF converter at £1.99 , a week later (yesterday) £49.99 was scammed.
Contact credit card company, card blocked with all the hassle that involves, wait 5 days for money to be credited on my account.
What a pain. Terrible company . Avoid at all costs.
This people are a SCAM!!!!They need to…
This people are a SCAM!!!!They need to be stopped, how can you take 49.99 for a 1.99 charge,please someone stop these guys, ULTRA PDF,you are SCUM,
If I could give zero stars I would
If I could give zero stars I would. Like other reviews, I paid £1.99 for a week. Used the app and immediately cancelled my subscription. For months now they have been taking 49 from my account and there's no way to contact them.
I signed up to receive an online report…
I signed up to receive an online report for £1.99 . And then I immediately clicked to cancel any recurring subscription. But they took £49.99 a week later as a recurring transaction. I contacted my credit card co who were very helpful and were able to help me identify how I had been scammed. They blocked the merchant and I raised a request for a refund of the fraudulent transactions.
Stay away. Fraudsters
They'll take £1 for a file and not deliver it. Then charge you £50 a month subscription. If you go into your account to cancel it, there will be no invoices or record of payment.
It's fraud. Plain and simple
me too aaaarrrrrrrrrrhhhhh
me too aaaarrrrrrrrrrhhhhh! if I catch them some way there will literally be hell to pay! Grrrrrrrrrrrrrrr!
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