Ultradecking Reviews 368

I purchased both decking and the fence panel kit for concrete posts. I’m so impressed with the quality of the product and the price. I had to wait a few weeks for the delivery but it was well worth it. If you are still undecided about making a purchase don’t be, you’ll not regret it especially at the prices ultradecking are offering. I will definitely be putting another order in for some more fencing👍🏻 Big shout out to Jack for his customer care!!

I got a great deal in the ultra decking sale about 50% off compared to other providers, they arrived earlier than planned and all checked by the driver and myself. The composite is of good standard, was easy to cut and just slotted together easy peasy inside the fence post plastic sides supplied. 3 months later all is good no warping or discolouring. The only markings come from the birds and is easy to wipe and hose the whole thing down. Great work ultradeck team. Would recommend to all.

Placed my order last Wednesday and received delivery today. Website makes ordering easy to understand and 20% discount was an added bonus. Courier service were prompt, helpful and cheerful.

Have just purchased composite decking today, not only is it excellent quality, it was also a great price, along with an extra 20% off due to a sale that was on so absolutely delighted with the price that it came in at. Toby, who we spoke to couldn’t have been any more helpful and went above and beyond by calling me a couple of hours later to say that we could now have it delivered earlier than we thought! Fantastic service and will definitely be recommending to others. Thanks again Toby and can’t wait to get our new decking! A 5 star service indeed!

I bought second time matterial fro. This company and can certainly recommend them to everyone.
Sales man Jack will kindly find the right Product with your requirments

Placed an order online

Fantastic Customer Service.

Placed an order online. Stock was available - a total cost of £299.98. I was ordered for self pickup but I received the phone call from company that they can deliver at my home address free of cost. Its really surprised and great news for me.

Also I mentioned that our order deliver before the expected date. Other Peoples can buy and trust this company

All staff are very helpful fully trained.

Thank you Utradecking

Placed an order online. Stock was available and I paid extra for express delivery - a total of £1650
Was emailed a day later to say stock was not available for 2 months.
I then asked for a refund, which is where the fun has begun
No confirmed refund but case is passed to a "manager" who is apparently calling
I advise not to use this company

Ordered cladding , paid for it £1365, waited and waited , I rung them and they said they didn’t have my cladding in stock ? / why take my order then /

Customa service is bad , they are rude ,

Finally made an agreement to have an upgrade , that they still didn’t have in stock lol ,

Anyway long story short I might as well have ordered my own cladding direct from china , this company are rubbish don’t use them , it was stressful from day one , as soon as they have your money , I nearly canceled , but spoke to a manager who made some sence and I gave them another chance , it arrived , one broken piece , but I’m glad to put this experience behind me.

Never again unprofessional jokers

Top tip pay by credit card , not debit card , with credit card you can cancel easier.

Called to ask questions prior to purchase, excellent advice and service from the team before ordering online. Collected a few days later with a booked timed slot, my order was checked over by Sam who assured everything was as it should be.

Product seems of very good quality, easy to install and looks great when completed,

I wanted to build a composite deck and looked at the prices on the more mainstream suppliers, but then found Ultradecking which came in quite a bit cheaper. I told them the size of deck and they calculated the number of boards I needed which was bang on.
I was very impressed with the quality and service I received and the deck looks great.

Received a great service, good communications, great price and brilliant customer care from Jack…. I’ll be using again soon for another garden project. Thanks again👍

Disgusting placed order on the 18th June been advised it will now be delivered on the 25th July!!! Stay away customer service shambles none existent. On website states normal deliveries are between 10-14 days. I wouldn't recommend at all. Nasty company.

I found the company responsive and reliable, providing a good quality product on time. As a returning customer, I had previously ordered material from Ultradecking to complete a rennovation project. Product was well priced, delivererd ontime, everything was spot. I recently reached out for help with providing some extra material, Samantha responded directly and provided exceptional service, very happy overall. Wouldn't hesitate to order from for furture build projects and will probably recommend to collegues in the field.

Great service from Toby - would definitely recommend and will be using again if needed!

Easy and very professional service. Allocated time slot, on time and efficient. Great quality product with all the correct clips etc.

Very busy unit not surprising the very competitive pricing
helpful and understanding staff
Will definitely use again

Speaking to jack at ultra decking made life so easy explained everything I needed to know and was quick and easy great service 👍

I have to say that I had a great service from Jack at Ultra decking.
I am Not in the building trade but found jaxk Very helpful with any questions I had about laying down the decking. The decking was delivered on time as promised and the product is very good.

Great customer service, great quality products. I had an issue with a few board and it was resolved next day.

Highly recommended!

Great customer service, went out of their way to make sure I got my delivery, thank you.