I registered with UCUK, signed the contract and did my bit. When it came to sending my client the timesheet, absolute crickets. No response for weeks on end, but just one employee saying they're... See more
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I've been with Umbrella Company UK for a year now, and I can confidently say that I highly recommend their services! Daniela, in particular, has been absolutely amazing. Her professionalism and guidan... See more
Company replied
Good company to work with definitely enjoyed working with them but the only thing they didn't do well was expenses issue. They somehow couldn't cover my expenses tax free despite the company I was... See more
Company replied
Daniela is a really patient and helpful Payroll Technician. She goes out her way to reslly understand any payroll issues and ensures she does her utmost best to provide a solution and answer to querie... See more
Company replied
Company details
Written by the company
Umbrella Company UK is a leading provider of umbrella payroll (PAYE) to contractors and freelancers in the UK. Please contact us if you have any questions about our service ☎ 01707 669023
Contact info
First Floor Offices, Suite G, 230 High Street,, EN6 5BL, Potters Bar , United Kingdom
- 01707 669023
- marketing@umbrellacompanyuk.co.uk
- umbrellacompanyuk.co.uk
4.1
Great
105 reviews
Hasn’t replied to negative reviews
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Great service
I have used Umbrella Company UK for an assignment during the last 12 months and overall was a great experience. Will contact them again if needed in the future.
May 25, 2022
Reply from Umbrella Company UK
Hi Davide,
Thank you for taking the time to leave Umbrella Company UK a positive review. I'm delighted to hear that you've had a great experience with us.
Kind regards,
Clare
Umbrella Company UK
Awesome customer service - going the extra mile, v competitive rates & terms, Transparency on my payroll & tax.
Umbrella company are very professional and provide clarity and great support. Their customer service is awesome, they resolve queries quickly in a satisfactory manner and always go the extra mile. Onboarding, payments processing and all payroll and tax issues were made clear. Their transparency and good, competitive rates and terms are of a great standard. I will stay with you as my umbrella company services provider. Thank you Umbrella Company UK.
May 23, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Ola,
Thank you for leaving us a 5-star review and fantastic feedback. We are delighted that you are happy with the service, and we look forward to continuing to work with you long into the future.
Kind regards,
Clare
Umbrella Company UK
Good company to work with definitely…
Good company to work with definitely enjoyed working with them but the only thing they didn't do well was expenses issue. They somehow couldn't cover my expenses tax free despite the company I was working for was willing to pay my expenses.
Otherwise good stuff and very helpful, no payment issues, always on time. Very fast replying e mails and Daniel have been helpful all along and others. Thanks
May 22, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Ozge,
Thank you for taking the time to leave us a positive review - your feedback is greatly appreciated!
We look forward to continuing to work with you long into the future.
Kind regards,
Clare
Umbrella Company UK
Umbrella company
Staff very supportive made the whole process very easy .
Well done
May 20, 2022
Unprompted review
Reply from Umbrella Company UK
Good afternoon,
Thank you for taking the time to leave Umbrella Company UK a positive review. I'm delighted to hear that you were supported throughout the onboarding process and you've had a great experience with us.
Kind regards,
Clare
Umbrella Company UK
Easy and efficient
Informative, efficient, easy sign up process, all costs made clear
May 17, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Lisa,
Thank you for taking the time to leave us a positive review. I am delighted to hear about your positive experience with Umbrella Company UK.
Kind regards,
Clare
Umbrella Company UK
Steve was incredibly helpful
Steve was incredibly helpful, give him a raise!
May 13, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Lionel,
Thank you for taking the time to leave Umbrella Company UK a 5-star review. I have passed your comments on to Steve, and he's very grateful!
Kind regards,
Clare
Umbrella Company UK
Great company
Great company, keeps it simple. Prompt payment.
Only dropped one star as the charge for a variable pension contribution/salary sacrifice seems high
May 10, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Ian,
Thank you for leaving Umbrella Company UK a 4-star review - your feedback is greatly appreciated!
Kind regards,
Clare
Umbrella Company UK
very simple to setup
very simple to setup, very easy to mange, really helpful team
May 9, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Bob,
Thank you for leaving us a positive review. We are pleased to hear that you have found the team really helpful and are happy with the service.
Kind regards,
Clare
Umbrella Company UK
Umbrella Company UK Thankyou!
Umbrella Company UK have always been very helpful & efficient, so thank you for your great service :)
May 8, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Amanda,
Thank you for taking the time to leave us a positive review. We are pleased to hear that you find the service efficient.
Kind regards,
Clare
Umbrella Company UK
Excellent services
Excellent services. Timesheet processing and payments on weekly basis and on time. Low fees.
May 7, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Johnson,
Thank you for taking the time to leave us a positive review - your feedback is greatly appreciated!
Kind regards,
Clare
Umbrella Company UK
prompt and responsive
prompt, responsive, and crucially, has a very flexible salary sacrifice arrangement - much more so than major competitors when I last looked.
May 7, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Nige Wi,
Thank you for taking the time to leave Umbrella Company UK a 5-star review! It's great to hear that you are happy with the service.
Kind regards,
Clare
Umbrella Company UK
Very easy to set up and had no issues
May 7, 2022
Unprompted review
Reply from Umbrella Company UK
Good afternoon,
Thank you for taking the time to leave Umbrella Company UK a 5-star review. It's great to hear that you are happy with the service!
Kind regards,
Clare
Umbrella Company UK
Excellent
I have used Umbrella Company UK since August 2021 for various assignments. I have experienced absolutely no issues whatsoever - everthing is straightforward and payments are made promptly. I would recommend.
May 7, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Sean,
Thank you for your 5-star review! I am delighted to hear about your positive experience with Umbrella Company UK.
Kind regards,
Clare
Umbrella Company UK
Forget the rest, Umbrella Company UK is best
Previously I contracted with another Umbrella Company and had so many problems with it with fees charged twice that advertised and weekly wage slips being different due to the errors being made and rectified after my insistence, I became fed up of having to manage it on a week to week basis.
I contacted a number of Umbrella Companies re their charging structure and spoke to three where I could get a feel for what the company could do for me and the level of service provided.
Immediately I really took to Umbrella Company UK Ltd and I was impressed with their professionalism as well as receiving a call back from my dedicated service manager. Since joining last October 2021 I have had absolutely no issues with my weekly pay slips and my pension payments get credited much quicker than with my previous company.
I would highly recommend Umbrella Company UK Ltd to any contractor looking to get the most out of their payments with excellent customer service to boot.
May 7, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Mr B Martin,
Thank you for taking the time to leave us a fantastic review. We are delighted that you are happy with the service and you have received the highest level of customer service which we strive to offer. I have passed your kind comments on to the team.
From everyone at Umbrella Company UK - we look forward to continuing to work with you!
Kind regards,
Clare
Umbrella Company UK
Great company
Great company, helpful staff. Used them as my first umbrella and have had no complaints so far
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Mo,
Thank you for leaving us a positive review. We are delighted that you are happy with the service, and we look forward to continuing to work with you in the future.
Kind regards,
Clare
Umbrella Company UK
Very happy with the service and value
Very happy with the service and value I receive from Umbrella Company UK. I've always been paid very quickly and they have been quick and helpful in response to email correspondence.
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Good afternoon,
Thank you for taking the time to leave us a positive review. We are pleased to hear that you are happy with the service and your queries are answered quickly.
Kind regards,
Clare
Umbrella Company UK
It is cheaper than others
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Luca,
Thank you for taking the time to leave Umbrella Company UK a 5-star review - it's greatly appreciated!
Kind regards,
Clare
Umbrella Company UK
I would definitely recommend using Umbrella Company UK
I would definitely recommend using Umbrella Company UK.
Great Value for ultra low costs.
Staff is very responsive.
They deserve 6 stars!
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Anicet,
Thank you for taking the time to leave us a 5-star review. We are delighted to hear you've had a great experience with us.
Kind regards,
Clare
Umbrella Company UK
The beginning was a bit muddled and…
The beginning was a bit muddled and wasn’t very clear about logging time. But after the initial set up I’ve been paid correctly on time.
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Zandra,
Thank you for taking the time to leave a positive review - your feedback is appreciated!
Kind regards,
Clare
Umbrella Company UK
Everything was seamless..Never delay in…
Everything was seamless..Never delay in pay and queries resolved fast. The team is great .
May 6, 2022
Unprompted review
Reply from Umbrella Company UK
Hi Amaresh,
Thank you for taking the time to leave Umbrella Company UK a 5-star review. I am delighted to hear you've had a great experience with us.
Kind regards,
Clare
Umbrella Company UK
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