galtechumbrellas.usa WARNING! If you ever run into any issues with your order, you have been warned they will NOT help you. The customer service is really something else. They will gaslight y... See more
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See what reviewers are saying
Umbrella Sprecialist provided a quality product in the color that we liked! The crank pulley system and wires make for ease of raising and lowering the umbrella! After ordering our item it only took a... See more
I have a pleasant sized courtyard at my condominium. I ordered two half market umbrellas for the space. Delivery was quick, however I was sent the wrong base type for the umbrellas. I contacted U... See more
This is the second time we've ordered umbrellas from Umbrella Specialist and both times the umbrellas were well-made, durable and beautiful. They are great about calling with any questions they may h... See more
Company details
Information provided by various external sources
At UmbrellaSpecialist.com we carry the very best Outdoor Patio Umbrellas, by Bambrella, Galtech and more. OEM Replacements parts for Bambrella and Galetch.
Contact info
SW 7th Pl 12640, 33325, Davie, United States
- umbrellaspecialist.com
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Satisfied US "New" Customer
The phone support provided by Charles was simply outstanding in every conceivable way. He took his time with me... made me feel appreciated. He did not try to sell me as he was most interested in my needs and making sure that if US had the right product that I was directed to it. After I placed my order he phoned me back to advise a less costly umbrella cover. This is what I call going the extra mile.
This is beautiful well made umbrella…
This is beautiful well made umbrella that can be put together pretty quickly. It is easy to operate and looks great!
Amazing Customer Support!
This is the second umbrella I have purchased from Umbrella Specialist. I appreciate the time they take to speak with me about various options and what will best fit my needs.
Gorgeous umbrella and super quick…
Gorgeous umbrella and super quick shipping. This thing is made to last. Gone are the days of big box Bic disposable umbrellas. Thanks so much!
Always great service / help / advice
Always great service / help / advice - and quick to respond. This is the second umbrella I bought from them!
Replacement Parts Order
I called customer service to help me identify what i needed. I placed the order online and a few days later, my parts arrived and they were exactly what i needed. It couldnt have been easier and the CSR was very helpful.
Hassle free and easy!
Super easy to get in touch with someone when I needed help and I got the help I needed.
The guy I talked to was thoughtful, informed, and really nice. Last, the umbrella I ordered arrived pretty quickly.
I definitely recommend this company!
Nice umbrellas
Charles was very helpful in answering all of my questions to get the best match for my old umbrellas. I needed 2 different sizes, bu they have to match and he was very patient in getting me all of the info I needed.
I had an issue with the sipping…
I had an issue with the sipping company, and the customer service at Umbrella Specialist was outstanding. They were responsive, helpful, and solved my problem quickly. I was grateful, and they are really accessible which is rare in a world where it usually impossible to get some on the phone.
All questions were answered immediately…
All questions were answered immediately as well they were very friendly.
Received the wrong item
Received the wrong item. Also it took an extra amount of time to arrive.
Great Buying Experience
Charles was extremely knowledgeable of the product and requirements for installation. Will absolutely recommend to neighbors, friends and family.
Charles was great to work with
Charles was great to work with. Returned my calls and answered all questions! And the umbrella is beautiful!!
Great customer experience
Good service
Helpful and great delivery service
I love the product. Delivery in time. And seamless.
Easy to find the correct umbrella cover…
Easy to find the correct umbrella cover with the help of the sales rep. Quick deliver. Quality product, easy to assemble and install.
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