We absolutely love Undo For Tomorrow. The designs are truly beautiful and unlike anything else out there, every piece feels unique and thoughtfully made. We now have five of their shows, and h... See more
Company replied
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I wish I had looked into the returns policy of this company before buying two pairs of their shoes. Both pairs were really uncomfortable so I ended up returning them but only found out at the post off... See more
Company replied
I ordered shoes from undofortomorrow.com because of their big “Free Shipping on orders above €100” banner. Only after I tried to return the items did they demand €14.95 for the return to Portugal — a... See more
Company replied
The materials feel and look cheap, the sole is already peeling off at the front and I have just opened the package which arrived 20 minutes ago. I bought these on discount and I am pretty frustrated w... See more
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Company details
Written by the company
We are a Start-Up born in 2018 in the enthusiastic city of Rio de Janeiro, and now based in Lisbon. Since then we are on a mission to bring comfort, style and hope by providing lightweight cool shoes to help reduce stress in people's daily lives.
Contact info
Portugal
- undofortomorrow.com
3.0
Average
89 reviews
Replied to 81% of negative reviews
Typically takes over 1 month to reply
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The Quality is really bad
The Quality is really bad, the shoes start to fall into pieces after just one month. They don’t offer any real help and just ask you to go to a local shoe repair shop, even if the repair shop says it doesn’t make sense.
January 10, 2023
Unprompted review
Reply from Undo For Tomorrow
Dear Markus,
We're sorry to hear about the negative experience you've had with us. Please send us an email at support@undofortomorrow.com if you still would like to discuss the matter.
Undo For Tomorrow Team
Poor Quality Trainers & Bad Business Practices
Poor customer service and bad business practices.
I bought 3 pairs of vanilla Nuven trainers. One was for me, one was for a friend and one for my girlfriend.
My trainers and my girlfriends trainers started to fall apart after 2-3 months of very light use. I haven't asked my friend about the third pair.
I contacted UndoForTomorrow's customer service and they said there was nothing they can do. They only offered 10% discount on a new purchase. I sent them pictures of where all of the lining was coming away from the inside of the shoe and they said it wasn't possible to determine any factory faults.
In short, the trainers are quite nice but quality and the customer experience are really bad. The company also deletes any negative feedback they receive.
July 13, 2022
Unprompted review
Reply from Undo For Tomorrow
Dear Scott,
We're sorry to hear about the negative experience you've had with us. Please send us an email at support@undofortomorrow.com if you still would like to discuss the matter.
Undo For Tomorrow Team
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