Im giving 4 stars as they are not my primary provider but i have never experienced any issue with them. No technical issues, no payment issues, no gaming issues, no deposit issues. I have been with th... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I find this sites set-up much better to navigate & can find my favourite games easily.
So I had a great experience on here I played a couple of games. My favourite one was fish and fancy. I got the bonus a couple of times and I thought it was a great website with the Internet meaning th... See more
Unibet offers a quick and efficient logging in process, easy navigation of the site, the bonus offers could be better and more tailored but the regularity of wins has been really good for me so far. O... See more
Company details
Written by the company
Unibet is one of the fastest growing online gambling operators in Europe; offering industry leading sports betting (pre-match and live), casino games, bingo and poker to over 10 million registered customers in more than 100 countries. We are a digital leader, with more than 17 years’ experience in providing safety and pioneering development in the digital world. We are a regulated operator and hold licences in several European Union countries (France, Belgium, Denmark, Italy and the UK) as well as Australia. We are now publically-listed company on the NASDAQ OMX Nordic Exchange with offices throughout the world; including Sweden, Malta and the UK.
Contact info
Sovereign Place, 117 Main Street, GX11 1AA, Gibraltar, Gibraltar
- @
- unibet.co.uk
2.9
Average
3K reviews
Replied to 12% of negative reviews
Typically replies within 2 weeks
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My experience with Unibet is very…
My experience with Unibet is very positive very good odds and offers.
I would highly recommend I am having a much better experience than with a lot of the more well known bookies
April 6, 2026
Unprompted review
Best games
Best games
East deposit no glitching or games shutting down this is one of my best gambling apps
April 4, 2026
Unprompted review
I recently joined Unibet and depisited £86 and won
I recently joined Unibet and deposited £86, with each spin I opted in for a 10p accumulator jackpot from the casino. I won £5000, put a withdrawal request in yesterday at11:45 and by 2:30pm I had sent the front and back of my card details. All ID and proof of address had already been proven upon opening the account. All accepted and account fully verified. I had tried a few other casinos, but the RTP was low. Unibets RTP is good, I was consistently having small wins. The casino itself has a wide range of games to choose from. I set myself small limits recently to keep me on track and to ensure play remains enjoyable. I can not comment on payment of winnings yet as due to Easter weekend. However, I can say my withdrawal money has left my account, a payment ID has been created, and this withdrawal is displaying on my flow chart for deposits/withdrawals. This is a life changing amount for me and my family as I can use £2000 of the £5000 won to give my mum contribute towards my dad’s headstone. I spoke with customer services with a lovely woman and she explained that sending my card front and back is normal process to match up with the card used to deposit. Nothing suggests they will not pay me considering I generally won this money and I’m so excited about this. I shall keep you informed of when the money is in my bank account for anyone who wishes to know how long Unibet take to pay out. As mentioned earlier, the lady I spoke with was so helpful and reassured me that once the source of funds (bank card matching deposits on statements) have been clarified, my transaction will inevitably move from “on hold” to “processing”.
April 2, 2026
Unprompted review
Reply from Unibet
Dear Sarah,
Thank you very much for taking the time to share such detailed feedback!
Congratulations on your win! we understand how meaningful this is for you and your family, and we truly appreciate you trusting Unibet and sharing your journey with others.
We’re delighted to hear about your positive experience so far, from the game variety and RTP to the support you received from our customer service team.
We wish you all the best and hope everything continues to progress smoothly!
Kind regards,
Unibet Team
Horrible customer service and rubbish…
Horrible customer service and rubbish verification process. I requested a payout a week ago, they rejected it and reduced the amount due to “bonus eligibility forfeit”. I was asked to verify my account and submit details. Submitted id and photo of id next to face, bank statement and then 5 days later it comes back saying photo isnt clear, that the bank statement is wrong although it clearly states my address in it as they highlighted was required. Absolutely horrible experience do not use this site.
March 30, 2026
Unprompted review
Reply from Unibet
Dear Arsh,
Thank you for taking the time to share your experience. We understand how frustrating it can feel when a withdrawal is delayed and requests for documents don’t seem clear or consistent, especially when you’ve already made the effort to submit everything asked for.
When opting in and accepting a promotional offer it is essential that you fully read and understand the terms and conditions, in particular the section on maximum stake from the bonus amount. If these conditions are not met, any associated bonus winnings may be forfeited, which we appreciate can be very upsetting if this wasn’t fully clear at the time.
In addition, we are within our rights and the Gambling Commission’s guidelines to request documents that confirm the details we require. These documents may need to be provided in a specific format, and we understand this can feel repetitive or unclear. If there is ever any doubt about the format required, please contact our live chat team, who can guide you before submission to help avoid delays.
We’re genuinely sorry your experience hasn’t met expectations, and we do appreciate you raising your concerns, as feedback like this helps us improve how we explain and support these processes.
Kind regards,
Unibet Team
Easy and safe
Unibet has made me feel safe in all aspects of gambling and really easy to navigate
April 1, 2026
Unprompted review
Website easy to navigate.
March 31, 2026
Unprompted review
Best site so far and I have tried quite…
Best site so far and I have tried quite a few 5+
March 31, 2026
Unprompted review
Decent bookmaker
Decent bookmaker. Odds are fine, some good offers and boosts available on big games. Withdrawals are quick and I haven't ever had any problems with taking out my winnings.
March 31, 2026
Unprompted review
I have never had any problems with…
I have never had any problems with Unibet fast settlement,fast withdrawal,easy site to navigate good all round site
March 30, 2026
Unprompted review
Fast spp and good horse racing boosts
March 30, 2026
Unprompted review
SCAMMERS
SCAMMERS! Be careful, they will frozen your account even if you are verified and refuse to release your money. Check the unibet community before depositing your money, so many people have the same problem. They don’t have a phone number nor an email address just a rude customer service that is useless and will lie about everything!!!
March 25, 2026
Unprompted review
Reply from Unibet
Hi Alex,
Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.
We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.
If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.
Kind regards,
Unibet Team
Great betting site
March 1, 2026
Unprompted review
dont gamble on unibet
dont gamble on unibet, i was playing all day putting money onto it loosing and winning infact was £200 down and placed a £50 deposit everything was fine, all sudden i go onto a blackjack room and placed the £50 chip it kicked me off game and said contact support there was block on account for 2hours wouldnt let me go back into the room to carry on playing, the cards haven’t even been dealt the timer to start was still going down so should just given bet back anyways as wasn’t in room, then i was told contact support again for that what i did then 6days later to be told that there was nothing on there end and that carnt give it me back after i was told 24/48 hours anyway, unibet think they should sit down and look at there app cus i have never had problem like this ever on another betting site 👎👎
March 29, 2026
Unprompted review
Reply from Unibet
Hi Bob,
Thank you for sharing your feedback — we are sorry to hear about your disappointment and frustration.
We did ask for further details so we could look into your account and the concerns you raised, but as no information was provided, we’re unfortunately unable to identify or review your account.
If you do change your mind and would like us to investigate this properly, our support team would be happy to help. We appreciate you taking the time to leave your review and wish you all the best going forward.
Kind regards,
Unibet Team
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