I ordered a children’s army kit for my son which looked amazing on him, he absolutely loved it, it was trousers, t shirt, army vest and helmet- he looked amazing, fast delivery and great customer serv... See more
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read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more
I bought my husband, who is a Veteran, a Norwegian Army shirt. He loves this shirt, and I loved the customer service, the quality shirt that I received, and the great delivery service. Thanks very muc... See more
Company replied
Bought a pair of lowa boots for security work. Excellent customer service, really patient, understanding, and helpful. Shipping / delivery was quick as well. Wouldn’t hesitate to buy another pair... See more
Company replied
Company details
Written by the company
Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories
Contact info
United Kingdom
- 03330117254
- info@uniformstores.co.uk
- uniformstores.co.uk
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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Good experience
I had a very good experience with the store. Contact with customer service via email it's very easy and helpful. Got my order out nice & quickly.
Ordered some patrol boots and socks for…
Ordered some patrol boots and socks for my son for Christmas. Items were competitively priced and arrived quickly. Hassle free transaction. Would happily purchase from here again and recommend to others.
Parade shoes
Clear website, fast delivery and good product.
Will use again in future RAF parade shoes were good price too.
First time customer...
First time customer here! Super quick at replying to emails, got my order out nice & quickly too. Had to send the boots back due to a sizing issue, but they got the replacement pair out the day the first pair were received back by them. Great service, great company to deal with!!

Reply from Uniformstores
Customer service
I purchased a pair of boots and accidentally bought a pair too small. When emailing about this, service was quick, understanding and informative. Very helpful team and great customer service.

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First time buying and will definitely…
First time buying and will definitely be bck, I ordered wrongly and staff couldn’t be more helpful and my son received his shoes in time for his parade.

Reply from Uniformstores
Easy ordering; Swift delivery; Reliable company
I ordered some DMS parade shoes and they arrived quickly and well-packaged. Everything in order and as described. The ordering process was easy and the company has a good reputation for reliability.

Reply from Uniformstores
Super Fast Delivery
Placed my order on a Friday, received it by Monday!!
Unfortunately the items did not fit. But one quick reply to my email and it was rectified. Will definitely be using this company again.
Well done, keep up the excellent service you are providing.

Reply from Uniformstores
Hassle free
Hassle free, great value and fast. Thank you. No complaints

Reply from Uniformstores
I was left very disappointed after…
I was left very disappointed after ordering a pair of boots and although they stated on the website that they would be delivered within 2-4 working days, they hadn’t even been dispatched by the 4th day. I finally managed to speak to a staff member who ensured me they would try their best to have my order out for NDD they still never bothered to dispatch them. After another multiple unanswered phone calls, I finally managed to speak to a staff member again to get my order cancelled and refunded.
I won’t be ordering from uniform stores again.
Ordered some Boots (Lowa) excellent…
Ordered some Boots (Lowa) excellent Price Quickly Dispatched.would Recommend & use Again

Reply from Uniformstores
Tim was very helpful and accommodating
Tim was very helpful and accommodating. As a military member I felt that he truly supported what we do.
I was very happy with the communication, shipping, and product. I would definitely order from them again.

Reply from Uniformstores
The company owes me money- be aware
I ordered a pair of boots for our son’s cadet training (which we kept) and also a pair of shoes we he’d to return as they were too small. We’ve been in contact with the company to get the money back and never heard back! I would not trust this company again!!
Only place to get your new boots!!
This is one of if not the best places ive bought boots from.
There customer service went above and beyond. I ordered the wrong size and they let me come to there offices and try on different sizes.
I would 100% use them again and recommend them to all collegues.
6 out 5 stars from me!!

Reply from Uniformstores
Boots never came
Ordered a pair of AKU Pilgrim GTX HL boots on 25th Nov with a delivery date of 2-4 working days. It didn’t come in this time frame so emailed them. They said it’s with Royal Mail so should be imminent. Nothing has arrived since. Tried phoning and emailing them but no response. Luckily bought through a credit card so should be able to get the money back. £180 down. Never going back.
Excellent customer service and quality
I couldn't have asked for a better experience with this company! They're efficient, friendly and professional - really good to deal with. I ordered the specific shoe type that my son needed for cadets and they were delivered quickly and in excellent condition. Unfortunately, when he tried them on they were too small. I contacted the company, who replied quickly and advised me what to do. I returned the shoes and a replacement pair were delivered to me within a few days. Couldn't have asked for better, thank you so much.

Reply from Uniformstores
Exactly what I needed
The only shop that sold the exact shoes my young cadet needed (needed a specific grip on the soles)! Purchasing was easy and fast delivery too! Would definitely purchase from here again.

Reply from Uniformstores
Purchased some parade shoes and boots…
Purchased some parade shoes and boots and all are good quality and really reasonable prices. The main thought would be some extra communications when items are shipped, but when asking directly communication was excellent.

Reply from Uniformstores
Very helpful
Very helpful, knowledgeable service. Website easy to use. Recommended

Reply from Uniformstores
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