I ordered a children’s army kit for my son which looked amazing on him, he absolutely loved it, it was trousers, t shirt, army vest and helmet- he looked amazing, fast delivery and great customer serv... See more
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read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more
I bought my husband, who is a Veteran, a Norwegian Army shirt. He loves this shirt, and I loved the customer service, the quality shirt that I received, and the great delivery service. Thanks very muc... See more
Company replied
Bought a pair of lowa boots for security work. Excellent customer service, really patient, understanding, and helpful. Shipping / delivery was quick as well. Wouldn’t hesitate to buy another pair... See more
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Company details
Written by the company
Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories
Contact info
United Kingdom
- 03330117254
- info@uniformstores.co.uk
- uniformstores.co.uk
4.7
Excellent
261 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Excellent - Bought two pairs of boots - as described, well packaged and cheapest around! The only negative is that I didn’t recieve any tracking info, or dispatch email which would have been helpful, but I’ve given 5* as customer service was efficient at getting back to me.
October 1, 2024
Unprompted review
Reply from Uniformstores
Hi Sarah, thank you for your order. I am glad you hear of your good experience.
Cadet Olive Green Long Sleeved T-Shirt
First time I have used this site and everything was excellent. Item was as described and of a good quality, Ordering was easy. Quick and efficient delivery. A good all-round experience that I am likely to use again. Thanks Guys.
September 9, 2024
Unprompted review
Reply from Uniformstores
Hi Janet, thank you for your order. I am glad you hear of your good experience.
Good overall, very happy with the product.
Looks like for the first time I have hiking shoes exactly true to my size thanks to UniformStores extensive stock and competitive prices. The only complaint I may have is order tracking. Didn't know what's going on since payment confirmation till courier knocking on my door.
September 7, 2024
Unprompted review
Reply from Uniformstores
Hi Arkediusz, thank you for your order. I am glad you hear of your good experience. We're looking at the order tracking updates but a the time of your order this feature wasn't available due to system restrictions. Thank you for your feedback.
Cadet High Leg Black Leather Boot
Cadet High Leg Black Leather Boots Size 11
Ordered with ease, good price used the discount code, delivered today with Royal Mail and happy with our purchase. Good communication too. Thanks.
September 16, 2024
Unprompted review
Reply from Uniformstores
Hello Mrs O, thank you for your order. I am glad you hear of your good experience.
Parade shoes
The parade shoes were of good quality and arrived in very good time. No problems with the product or the service
September 13, 2024
Unprompted review
Reply from Uniformstores
Hi Robin, thank you for your order. I am glad you hear of your good experience.
Ordered Cadet shoes for my daughter
Ordered Cadet shoes for my daughter, delivered on time, good product would recommend.
August 13, 2024
Unprompted review
Reply from Uniformstores
Hello My Page, thank you for your order. I am glad you hear of your good experience.
Fast delivery
I've bought a few things now from Uniformstores. Never had an issue, always delivered on time.
My last purchase was a beret for my son. He said it's brilliant. This was delivered within 2 days off ordering it.
September 2, 2024
Unprompted review
Reply from Uniformstores
Hi Christopher, thank you for your order. I am glad you hear of your good experience.
Very easy to order
Very easy to order. Great service and brilliant boots and very comfortable!
September 7, 2024
Unprompted review
Reply from Uniformstores
Hello Mr Williams, thank you for your order. I am glad you hear of your good experience.
Excellent service
Excellent service! Order arrived very quickly and was cheaper than elsewhere. Will definitely use again.
August 30, 2024
Unprompted review
Reply from Uniformstores
Hi Nyree, thank you for your order. I am glad you hear of your good experience.
First class service
First class service. Quick delivery and friendly personal service and advice. Highly recommend
September 3, 2024
Unprompted review
Reply from Uniformstores
Hi Andrew, thank you for your order. I am glad you hear of your good experience.
Excellent products reasonable prices…
Excellent products reasonable prices 1st Class customer service
September 3, 2024
Unprompted review
Reply from Uniformstores
Hi James, thank you for your order. I am glad you hear of your good experience.
Great experience all round
Great product, cheaper then elsewhere and swift delivery
September 2, 2024
Unprompted review
Reply from Uniformstores
Hi Karen, thank you for your order. I am glad you hear of your good experience.
Well it seems that sadly this company…
Well it seems that sadly this company are now having a third bad review for the exact same reasons as the last.
Had email confirmation of order received, advising 3-4 working days for dispatch. Day 3 they hadn’t come so I emailed and sent an instagram message and left a voicemail, to be told *the items are with Royal Mail and should be with you soon*
Twice They promised to send a tracking link but failed to do so, waited and day 4 came and went with with no delivery.
I have since left a further voicemail (it seems these people do not like answering their phones) and have emailed twice and sent another instagram message but they are simply ignoring us.
I’ve just asked for honesty are they dispatching or not.
I will have to activate a visa charge back today if they don’t respond, very sad 😔
September 13, 2024
Unprompted review
Reply from Uniformstores
Hi Sarah, sorry we weren't able to fully satisfy you on this occasion. I can see however that we delivered the product you ordered the following week of your order confirmation.
Very quick dispatch and delivery
Very quick dispatch and delivery. Would not hesitate to use them again.
July 21, 2024
Unprompted review
Reply from Uniformstores
Hi Matthew, thank you for your order. I am glad you hear of your good experience.
Fast and efficient service
Fast and efficient service. Well priced and well packaged.
July 31, 2024
Unprompted review
Reply from Uniformstores
Hi Josh, thank you for your order. I am glad you hear of your good experience.
Awful service
Ordered a pair of boots, got an email to say order received, no boots arrived by the end of 4 working days, I sent an email to chase it up and had no reply, and nobody is answering the telephone, at the moment I am £160 down and have not received my items, awful service and awaiting some answers.....
August 19, 2024
Unprompted review
Reply from Uniformstores
Hi Ian, sorry you feel let down on this occasion. I can see we have explained everything in our email back to you and also note a pleasant and understanding phone call this afternoon too. Hopefully we can be in touch about a pair in the future.
product description spot on,as when…
product description spot on,as when recieved my 2 pairs of combats they were spot on with fit ect.Also customer service superb,i spoke with tim and he was fantastic.WILL defo use again and also told freinds aswell.Spot on keep up the good work
July 5, 2024
Unprompted review
Reply from Uniformstores
Hi Paul, thank you for your review. Glad everything was fine with your order.
A Gem of a store.
I have used this store twice now,and found both the online ordering and service excellent.
I enjoy camping and will be replacing some of my kit with items from this store in the near future.
May 13, 2024
Unprompted review
Reply from Uniformstores
Hi Stephen, thank you for your review. Glad everything was fine with your order.
Boots never arrived
Ordered some boots, received email confirmation that order would be dispatched in 2-4 working days. No other email was received, so contacted the company after 5 working days. Tbf they got back to me quickly, stating the boots had been dispatched (although I didn’t receive any confirmation of this), and “there hasn’t been much movement on the tracking” (whatever this means. They said they’d send another pair (who knows what happened to the first pair, I doubt they were ever sent out). Then got another email, saying the replacement pair were damaged & couldn’t be sent out. They did process the refund quite quickly however. I won’t be using them again.
July 1, 2024
Unprompted review
Top Company
I bought a a pair of AKU Spider Boots....Great service and they were in my hands within 3 days.
Great company to deal with and they kept me in touch with my order all the way.
October 10, 2023
Unprompted review
Reply from Uniformstores
Hi Shaun, thank you for your review. Glad everything was fine with your order.
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