While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I ordered a children’s army kit for my son which looked amazing on him, he absolutely loved it, it was trousers, t shirt, army vest and helmet- he looked amazing, fast delivery and great customer serv... See more

Rated 5 out of 5 stars

read the reviews before buying, i can honest say this company is fantastic, order Saturday 6th September. after an initial glitch with the post office delivery (less than useless) delivered on Wednesd... See more

Rated 5 out of 5 stars

I bought my husband, who is a Veteran, a Norwegian Army shirt. He loves this shirt, and I loved the customer service, the quality shirt that I received, and the great delivery service. Thanks very muc... See more

Company replied

Rated 5 out of 5 stars

Bought a pair of lowa boots for security work. Excellent customer service, really patient, understanding, and helpful. Shipping / delivery was quick as well. Wouldn’t hesitate to buy another pair... See more

Company replied

Company details

  1. Army & Navy Surplus Shop
  2. Outdoor Clothing and Equipment Shop

Written by the company

Providing Uniform for the Air Cadets, Army Cadets & Sea Cadets, Multi Terrain Patter PCS & Assessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

261 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Competitive and good service

We bought a pair of cadet boots from this store, they were competitively priced and delivered in good time. I highly recommend them!

February 2, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Ali, thank you for your review! Glad to hear you're happy with your cadet boots.

Rated 5 out of 5 stars

Quick and easy

Ordered my sons cadet uniform. It came quickly with no hassle.

March 29, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Charlotte, thank you for your review! Glad to hear you're happy with your order.

Rated 5 out of 5 stars

Excellent service and quality product

Excellent service and quality product. The boots we bought for my daughter were perfect for Army Cadets and comfy too.

June 3, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Beth, thank you for your review! Glad to hear you're happy with your order.

Rated 5 out of 5 stars

Great price

Great price, very good quality

April 10, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Bahareh, thank you for your review! Glad to hear you're happy with your order.

Rated 1 out of 5 stars

Terrible service

Doesn't send item then cancels the order . after being told only want a refund if the item is out of stock, which it wasn't

March 13, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Michael, I can see you ordered at 11:25pm on Thursday the 13th. The earliest we could have possible have dispatched these would have been 4pm the next day. I can see you emailed on Friday the 15th querying the dispatch and with us being particularly busy with a discount code we decided to cancel and refund your order to avoid further disappointment as you appeared to be quite stressed in your email.

Rated 5 out of 5 stars

PCS Jacket

I ordered a PCS Jacket from Uniformstores. The fit was too big for me on delivery. Tim at Uniformstores exchanged the product swiftly without any issue. Now delighted with my purchase. Highly recommended customer service.

March 13, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Tim. Thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Good price, good delivery

Had never purchased from them before but they had exactly what I wanted and it was well priced.
Arrived in good time and well packaged.
Would buy from again if they had what I was looking for.

February 10, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Boots arrived quickly

Bought a pair of aku pilgrim boots for walking and general use, due to their ‘non aggressive’ and low profile look; they look like trainers.

Good experience. Quick to arrive.

February 21, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Polo Shirts

Excellent service, quick delivery, the polo shirts are top quality and are perfect for work. I will order again.

March 10, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Keith, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Amazing products

Amazing products, arrives very quickly. Will definitely use again.

February 29, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Jo, thank you for your review. Glad everything was fine with your order!

Rated 5 out of 5 stars

Excellent service

Excellent service - good quality shoes and delivered promptly and carefully.

February 5, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review. Glad you had a positive experience.

Rated 5 out of 5 stars

Keela Jacket

I ordered a Keela Jacket. It was to small so I asked for an exchange. Tim promptly said yes to an exchange and send out a larger Jacket ASAP.

February 9, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Gordan, thank you for your review!

Rated 5 out of 5 stars

Quick service and prompt delivery

Quick service and prompt delivery. Had stock noone else had at a fair price. Would recommend.

February 3, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review!

Rated 5 out of 5 stars

Camelbak flask

I bought a Camelbak flask. It come quickly, on the day advised.
Woudl use this company again.

February 11, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi John, thank you for your review!

Rated 5 out of 5 stars

I ordered a pair of Aku boots and…

I ordered a pair of Aku boots and needed a fast delivery. Tim was efficient and sorted helpful ensuring that I had the boots on time. Would definitely recommend and use again.

January 28, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Andrew, thank you for your feedback!

Rated 5 out of 5 stars

Norwegian Army Shirts

I ordered 2 Norwegian Army Shirts in black and green for my husband. He was so pleased with the product. They are so warm, excellent quality and delivery was prompt.

I would definitely use this company again and would recommend it.

December 3, 2023
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Lisa, thank you for your review!

Rated 5 out of 5 stars

Patrol boots

Excellent customer service. Ordered patrol boots for my son but needed to exchange for bigger size.
Contacted the company and was told that it will be fine to do so. Sent the boots back and received another parcel back very quickly.
Good quality boots and outstanding service, would highly recommend and I'm sure I will by again.

January 22, 2024
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi there, thank you for your review!

Rated 5 out of 5 stars

Great RAF DMS Parade Shoes

I purchased a pair of RAF cadet parade shoes. They arrived quickly and I’m really pleased with the quality and the price.

I’ll definitely buy from Uniform Stores again.

December 1, 2023
Unprompted review
Uniformstores logo

Reply from Uniformstores

Hi Andrew, thank you for your review!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look