My doctor transmitted a prescription to North Drugstore in mid March, 2026. This was shortly after the merger with Universal Drugstore. There were some problems which required multiple calls. Custome... See more
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I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... See more
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I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... See more
Company replied
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... See more
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Company details
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Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Contact info
United States
- universaldrugstore.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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they can get the same drug with Universal Drug as at the high priced drug store.
I love that I can get my brand Synthroid at far below the price at even my Humana medicare program. I am referring my sister and my husband also wants to get in on this type savings. Thank you.
January 30, 2023
Reply from Universaldrugstore
Dear Edith,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The order for medication was made…
The order for medication was made easily, received and processed quickly. The medications from overseas arrived arrived on time. Nothing could have been done better.
January 26, 2023
Reply from Universaldrugstore
Dear Theodore,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
order was placed on 12/29/22 and I am…
order was placed on 12/29/22 and I am still without receipt of said order, when called you in reference to
same was told to wait until 2/6/23 if not received at that
timeline and in the past I have always received order within 3weeks or less and if re-order is sent will take
another 4 or so weeks perhaps you should establish
a tracking # to locate shipments.
December 29, 2022
Reply from Universaldrugstore
Dear Robert,
Thank you for leaving your review. We appreciate your feedback.
We sincerely apologize that you have not yet received your order. Unfortunately, this is an unusual circumstance which is out of our control.
Delivery takes 3-4 weeks. If you do not receive your order please contact us back after the estimated delivery time. Please be advised that tracking number is upon request and can be added during the order process.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
Order placed December 3
Order placed December 3, 2022 has not been received. Many calls were made and still no Trelegy Elipta has been received as of January 29, 2023. I have been ordering from you for years and am very disappointed in how this order was handled. You have offered no concessions. This is so terrible. I was never contacted by you about your shipping problem. Very sad.
January 29, 2023
Reply from Universaldrugstore
Dear James,
Thank you for leaving us a review. Your feedback is much appreciated.
We are sorry to hear about the issue. We have processed the reshipment.
The in-house processing time and the shipping time will vary depending on the source country of your medication.
Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. We do have the reshipment policy to protect our customers.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
They are always helpful and dependable.
January 29, 2023
Reply from Universaldrugstore
Dear Mary,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Excellent Customer Experience service is always professional…
Customer service is always professional and polite. They quickly access my information and assist in completing my requests for medicatio. The prices are competitive and delivery is as promised. I am very happy with all aspects of Universal Drugstore’s service ad have recommended to several friends.
January 12, 2023
Reply from Universaldrugstore
Dear Claudia,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Always great products at GREAT prices…
Always great products at GREAT prices and quick delivery! Thank you!
January 15, 2023
Reply from Universaldrugstore
Dear Janus,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The package got lost in customs and it…
The package got lost in customs and it took almost 2 months to get the prescription, requiring a duplicate prescription to be sent. Was out of medicine for weeks.
November 18, 2022
Reply from Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are sorry to hear about the issue. We see that the issue has been resolved.
The in-house processing time and the shipping time will vary depending on the source country of your medication.
Delivery takes 5-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order. We do have the reshipment policy to protect our customers.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control.
Thank you for your business. Please do not hesitate to contact us if you have any questions.
Reply from Universaldrugstore
Dear John,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Convenient and reliable
January 28, 2023
Reply from Universaldrugstore
Dear William,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Love using Universal pharmacy
It is very easy and convenient to use Universal pharmacy. The prices are great
December 29, 2022
Reply from Universaldrugstore
Dear David,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Simple transaction
January 11, 2023
Reply from Universaldrugstore
Dear Mordechai,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Same great service as usual
Same great service as usual. I have been using Universal Drugstore for 10 to 15 years.....Great Prices....Great Service.
January 25, 2023
Reply from Universaldrugstore
Dear Dale,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Priority customer care and give better options
Customer care and try to fine better options and caring customer saving
January 23, 2023
Reply from Universaldrugstore
Dear Julie,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Best place to purchase medicine
Purchasing the inhaler for our dog was really easy through just one phone call. Although during the Holidays, the medicine arrived within the shorter time promised and the price is unbeatable
January 6, 2023
Reply from Universaldrugstore
Dear Ioana,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The price is great!
The price is so much better than in the US and if I plan far enough ahead, I can get the product in time.
Package arrived wrapped in plastic because I think that the post office here or on the way got it wet. Fortunately the patches are sealed in foil packets so I did not have to return the package for another one.
January 22, 2023
Reply from Universaldrugstore
Dear Ruth,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
I have been using Universal Drug Store…
I have been using Universal Drug Store for two of my medications for several years. I can only afford them because of Universal. Thank you!
January 22, 2023
Reply from Universaldrugstore
Dear Eileen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our prices.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Ease of using autoship!
January 22, 2023
Reply from Universaldrugstore
Dear Ruby,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Chris,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our delivery.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Linda,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
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