My doctor transmitted a prescription to North Drugstore in mid March, 2026. This was shortly after the merger with Universal Drugstore. There were some problems which required multiple calls. Custome... See more
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I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... See more
Company replied
I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... See more
Company replied
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... See more
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Company details
Written by the company
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Contact info
United States
- universaldrugstore.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I am a big fan of Universal!
Universal has been serving me wonderfully for years. The medication I take is significantly less expensive from Universal than anywhere I can get it in the States. In addition to economical, they make ordering refills super easy. Their customer service (which I have needed very seldom as their service is impeccable) is easily accessible, courteous and efficient. I am a big fan....highly recommend!
January 1, 2023
Reply from Universaldrugstore
Dear Joyce,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Prompt followup with appropriate…
Prompt followup with appropriate medication; well packaged with appropriate instructions. THANK YOU
December 15, 2022
Reply from Universaldrugstore
Dear Alice,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Customer since 2020
Always professional, continue contact until my order arrives and, my favorite, reminders when my refill is due!
December 31, 2022
Reply from Universaldrugstore
Dear D. Anderson,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Ease of refill
November 16, 2022
Reply from Universaldrugstore
Dear William,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Dorthe,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Your staff is excellent the cost is still high for my budget
Very helpful staff and curious
November 28, 2022
Reply from Universaldrugstore
Dear Mimma,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service. The price has been set up by the pharmacy, we are always working hard to keep it affordable, please check out any promotion emails that we regularly send out to help with the savings.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Easy and efficient company to work…
Easy and efficient company to work with. Using them for years, so pleased.
December 2, 2022
Reply from Universaldrugstore
Dear Ellen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service. Thank you again for your loyalty.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Michael,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Ed,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Best choice for prescription medication
Great experience, great customer service, great prices.
December 22, 2022
Reply from Universaldrugstore
Dear Elaine,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Quicker time
I was pleased that the medications were shipped directly from Canada, thus arrived 2-3 weeks sooner than they had from a previous pharmacy. The customer service was informative and helpful.
December 8, 2022
Reply from Universaldrugstore
Dear Sally,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
I liked the email for the…
I liked the email for the correspondences… they were fast and clear and the follow through was great.
November 2, 2022
Reply from Universaldrugstore
Dear Donna,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
easy to work with And helpful…
Very easy to work with And helpful when I had questions.
November 23, 2022
Reply from Universaldrugstore
Dear Debbie,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
GREAT PRICING compared to USA pharmacy…
GREAT PRICING compared to USA pharmacy prices.
Easy to use website, great communication throughout the process from uploading the prescription order, payment method to shipping information when order was sent, with tracking #.
I told my Dr. about Universal drugs when he prescribed the prescription as he stated he was aware that it they were quite expensive pills and he was reluctant to prescribe it due to the cost. I showed him the cost from Universal Drugs and he was surprised at the huge savings that I would get using Universal Drugs.
November 28, 2022
Reply from Universaldrugstore
Dear Dan,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Drug hicco up
I was very upset to find that my drugs had gone to the wrong state and address. they did send a new 1 and I wasn't charged for it.
November 16, 2022
Reply from Universaldrugstore
Dear Elizabeth,
Thank you for leaving us a review. Your feedback is much appreciated.
We are sorry to hear about your experience. We do have the reshipment policy so rest assure that all of the customers are protected.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Price and customer service
Best prices and excellent customer support. Very timely and responsive.
December 19, 2022
Reply from Universaldrugstore
Dear Bob,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Happy with Universal. I’ve used Universal for many years now…
I’ve used Universal for many years now and only had one fear of not getting my med on time. That’s really good. Otherwise my med comes even faster than expected. I have no plans on ever leaving Universal.
December 18, 2022
Reply from Universaldrugstore
Dear Joanne,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
service and cost and reminders
November 18, 2022
Reply from Universaldrugstore
Dear JoAnne,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
We have been using this company for more than 10 years
We have been using this company for many years and have always received our orders without a single problem for a fair price. We proudly refer many people to this venue for their prescription drug needs both professionally and personally
December 17, 2022
Reply from Universaldrugstore
Dear Joe,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service. We thank you again for your loyalty and your referrals.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Quick and easy
December 16, 2022
Reply from Universaldrugstore
Dear Kathleen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
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