My doctor transmitted a prescription to North Drugstore in mid March, 2026. This was shortly after the merger with Universal Drugstore. There were some problems which required multiple calls. Custome... See more
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I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I... See more
Company replied
I don't order from UDS often but the medicine I do order comes from another country. UDS personnel have always been very professional and helpful. Since my medicine comes from across the pond, it t... See more
Company replied
Universal Drug Store is extremely professional and very good with communication. Every time I have a question or concern, I get a quick and full reply. If I call, I get a live person who resolves any... See more
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Company details
Written by the company
Are you looking for a reputable online pharmacy you can trust? Read Universal Drugstore reviews here.
Contact info
United States
- universaldrugstore.com
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Reply from Universaldrugstore
Dear Philip,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Happy with Universal Drugstore
Trustworthy.
Responsive in answering emails.
Goods arrived within very reasonable time.
October 1, 2022
Reply from Universaldrugstore
Dear Cecille,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Ann,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Helpful, efficient customer service
The customer service representative was helpful, easy to communicate with, and efficient.
November 28, 2022
Reply from Universaldrugstore
Dear Nancy,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
I'm fairly new to your system
I'm fairly new to your system. Everything -- info was clear & easily accessible. Directions good. Having to fax a copy of bank ck difficult for me and an extra step as I cannot fax. Easy for others, I'm sure. Shipping on time. I like to re-order reminders. Thanks. Unsure ofdate beow. Ck cancelled 8/9/22.
August 9, 2022
Reply from Universaldrugstore
Dear Alison,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our system.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Very pleased with professionalism
Very pleased with professionalism, service, convenience, reasonable pricing and accuracy.
November 5, 2022
Reply from Universaldrugstore
Dear Janet,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
everything came as promised
November 23, 2022
Reply from Universaldrugstore
Dear Valued Customer,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Universal Drugs is the BOMB!
I renewed my RX 10/31/22 or 11/01/22 ,I was told it would take 4-5 week's for me to receive my RX, I was surprised to get it in 3 weeks. I was able to keep my original appointment with my doctor to have the procedure done. The cost of my Rx with Universal is about 1/3 the cost if I ordered through my regular RX plan. Thank you Universal, you saved me close to $175! I have told several friends, I hope they take my a advice.
Thank you Universal Drugs,
P. F. from Missouri😊😊
PS I will always use Universal Drugs when their costs are less than my regular RX PLAN!
October 31, 2022
Reply from Universaldrugstore
Dear Phyllis,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our delivery time. We also have a referral reward, please check it out on the website.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear P. Constance,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
They send refill reminders
They send refill reminders. Ship promptly. Competitive pricing. Helpful if you have questions or problems. Used them for about 8 years.
December 3, 2022
Reply from Universaldrugstore
Dear Timothy,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
The price of our drug in the US was…$2100
The price of our drug in the US was $2100 for 42 tablets. They were a necessary medicine for my wife.
We paid only $135 for 40 tablets with Universaldrugstore.com. The only downside was the approximate 3 week wait to receive them.
November 2, 2022
Reply from Universaldrugstore
Dear Michael,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Michael,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Excellent service and very reduced…
Excellent service and very reduced prices…what more could you ask for?
October 25, 2022
Reply from Universaldrugstore
Dear Janice,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear John,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
need tracking number
I need tracking number of my order,but you didn't provide.that is awful.really
October 28, 2022
Reply from Universaldrugstore
Dear Xiyi,
Thank you for your review. We apologize for any inconvenience. Please note that in order to keep our price low, tracking number is on request. Please let us know if you would like to add tracking number next order.
The shipping date was provided in your shipment confirmation email. Delivery takes 4-6 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. We hope the next order will be a better experience.
Please do not hesitate to contact us if you have any questions. Thank you for your business.
Reliable and Super Easy to Use
I have relied on Universal Drug Store for years. My doctor suggested I check out various providers to save $$$ on the brand name drug that I need. Instead of paying $1500/month, I get a six month supply for $179.
November 10, 2022
Reply from Universaldrugstore
Dear Brenda,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service and our price.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Reply from Universaldrugstore
Dear Helen,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
*It took a very long time to get my…
*It took a very long time to get my medication. There were many problems. I am assuming that this was because it was the first time using your service and that subsequent refills will be better.
June 29, 2022
Reply from Universaldrugstore
Dear Marianne,
Thank you for your review. We apologize for any inconvenience.
The shipping date was provided in your shipment confirmation email. Delivery takes 2-4 weeks. If you do not receive your order please contact us and we will be happy to assist you with locating your order.
Please be aware that these are average processing and shipping times and mailing delays can occur beyond our control. We hope the next order will be a better experience.
Please do not hesitate to contact us if you have any questions. Thank you for your business.
Reply from Universaldrugstore
Dear Victoria,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
Easy to order
November 24, 2022
Reply from Universaldrugstore
Dear Anne,
Thank you for leaving us a review. Your feedback is much appreciated.
We are happy to hear about your experience with our service.
Please do not hesitate to contact us if you have any questions. We are also available on chat.
Thank you for your business.
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