They dispatched the goods within 24hrs but there was a problem caused by DPD who failed to deliver to my home and I had to collect from a post office. I sent universeofus an email of unhappiness and g... See more
Company replied
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See what reviewers are saying
Got a Rains jacket for a great discount and it came nicely packaged. Even though it was dispatched next day, DPD delayed the order for a week. In the meantime, Kam was right on it, even when she was o... See more
Company replied
My recent purchase from Universe of Us was a fantastic pair of Vera V10 leather extra white palatine silver trainers they look brilliant with everything. The staff couldn’t have been more helpful. I t... See more
Company replied
I am a massive fan of this wonderful shop / small business (and its website) which offers both unique pieces and also some more mainstream brands - all clearly lovingly chosen by its owners. I always... See more
Company replied
Company details
Written by the company
A destination independent online store, perfect for unique footwear, clothing and accessories. Creators of sustainably made sweatshirts and stockists of Veja, Birkenstock, Dryrobe, Teva and more. 🌈
Contact info
Woodside Industrial Estate, CM16 6LJ, London, United Kingdom
- hello@rainbowcolourslondon.com
- universeofus.com
4.9
Excellent
146 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My order was delivered a day earlier…
My order was delivered a day earlier than expected. Suitably packaged.
February 26, 2024
Reply from Rainbow Colours
Thanks
Quick service and competitive pricing…
Quick service and competitive pricing from this company
February 16, 2024
Reply from Rainbow Colours
Thanks
Easy to use website found exactly what…
Easy to use website found exactly what I wanted, arrived today and I am delighted with them.
Thanks for the top class communication and very swift delivery. Will definitely buy from them again as I like to buy from independent shops.
February 21, 2024
Unprompted review
Reply from Rainbow Colours
Thank you
Reply from Rainbow Colours
Thanks
Really efficient with their orders
Really efficient with their orders.
Lovely quality jeans received, very happy customer.
February 6, 2024
Reply from Rainbow Colours
Thank you
Reply from Rainbow Colours
Thank you
Excellent Service!
Well packaged and quick delivery. Great communication from the team. Also managed to pick up a bargain for something I had been looking for a while. I would definitely buy from here again.
February 5, 2024
Reply from Rainbow Colours
Thank you for your lovely review
Great sellers
Great sellers; efficient & personal communication; arrived promptly with no quibble returns policy.
February 5, 2024
Reply from Rainbow Colours
Thank you
Very high postage charge and also had…
Very high postage charge and also had to pay return postage
February 1, 2024
Reply from Rainbow Colours
Hi there, unfortunately delivery and return costs are not set by us, we use DPD who are a very reliable service and we hugely subsidise this cost. Thank you for reviewing
Reply from Rainbow Colours
Thank you for your kind review
Great service
Great service again from Universe Of Us. Really quick delivery. Thank you!
February 1, 2024
Reply from Rainbow Colours
Thank you for your kind review
Reply from Rainbow Colours
Thank you for taking the time to leave a kind review
Reply from Rainbow Colours
Thank you for a lovely review
5 stars
Lovely clothing, a personalised service and such quick delivery!
5/5 - nothing could have been improved.
January 25, 2024
Unprompted review
Reply from Rainbow Colours
Thank you for your kind review
Chlobo bracelet
Ordered a stacked Chlobo bracelet
Received within time given
Quick effficient service
January 22, 2024
Unprompted review
Reply from Rainbow Colours
Thank you
Hassle free
Great to buy from kept up to date with the delivery would definitely use again
January 16, 2024
Unprompted review
Reply from Rainbow Colours
Thanks 👍🏼
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