UNIXSurplus Reviews 58

Unusable rail and no customer support. I reached out through their portal and email and waited two weeks after receiving an unusable rail. I have not gotten any response from them and ended up buying rails from a different seller just to rack the device 2 weeks later.

Experienced Sales staff and broad selection of products was great. It did take a little while to ship the server I ordered and at $65 isn't cheap, but I understand that the server had to be configured and tested before being shipped. On future orders I will expect a 3 day lag in preparation and shipping.

Arrived quickly, and in robust packaging with everything installed as advertised

I have been buying hardware from Unix Surplus for a long time now, and I am happy with the prices and the service. They always have what I need

I have bought five servers, four of which I have received and were in perfect shape. The fifth server did not arrive, but they quickly made things right by tracking it down and offering to send a new one if I did not receive it within three days. Good company and great customer service.

Very happy with my experience here. Received my purchase quickly and as described. I would recommend this site to others.
Thank you

UNIXSurplus always has a great selection, great prices, and excellent service!

Fast shipping, product exactly as expected, good prices. Great place to buy used enterprise IT equipment.

Great value fast shipping

Great product at a good price, excellent packaging...very pleased !

Took a while to make contact with a customer service representative,however once contact was made they were unhurried and knowledgeable about my issue and the products available to solve same.

I need a really oddball part for a server project, they had it.

Easily able to find what I want, More or less right prices. Same day dispatch. Multiple mails for info.

I got a great deal on 3 refurbished server. I installed Citrix Xen Server on them and are running great now.

I've ordered from UnixSurplus a few times over the years and every interaction has been positive. Very reasonable prices on surplus and end of live hardware. Quick turn around on shipping. In previous interactions I've spoken to one of the specialists and they were very professional and helpful. I haven't had to used it but the return guarantee offers piece of mind.

i ordered it on the 20th. tracking showed it arrived in norfolk today.

I have ordered from UNIXSurplus multiple times and so far have been pleased with the condition of the items received.

I ordered from this company via Ebay.

I ordered two things and these were sent separately. I only noticed that these were sent separately when they arrived.

Then I was informed of the second shipment number, here it was said that the package had been lost. (This can be believed that the recipient was there and that a claim was submitted).

Since I don't come from America myself, I agreed that I would pay the transport costs for the replacement delivery (mind you, I already paid about $ 100 for the label i provided).

Now this seller has passed the case on Ebay, which reimbursed me the amount even though I actually wanted to have a replacement delivery.

I still wanted the ordered goods at the gennant price, but I should pay almost $100 more now.

After the eBay case was closed, they no longer answer, but my price offers at the original purchase price can still be rejected.

HANDS OFF!

I've made multiple orders with UnixSurplus, and plan on there being many more. Everything is VERY fairly priced (especially the hard drive offerings!), and customer service is top-notch. It's very refreshing to see a company treating their customers well and proper, rather than just trying to squeeze the most profit out of every one. Looking forward to shopping here for years to come!

I cannot recommend them highly enough. These guys are the epitome of professionalism – patient, thorough, and always committed to delivering the best. My order arrived on time and was well-packaged, demonstrating their meticulous attention to detail. What sets them apart, however, is their genuine willingness to go the extra mile for their customers. It's not just about completing a transaction for them; it's about ensuring complete customer satisfaction, every time. If you're looking for a reliable and dedicated team, look no further!