Hi, like my unthins, my hair has got thicker,healthier in appearance, my temples are now not thinning but baby hair has come, and given me confidence again. I've just started my tub, so top up... See more
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To be fair the product is great and works. it's the cost for me just to much and deals should be better for long term customers.but again regain did nothing this product starts working after 3 months... See more
Company replied
Started using unthin about 9 months ago after noticing my hair thinning around my crown. Was a bit sceptical at first, but within 10 weeks I started noticing new growth. I use it twice a day. Customer... See more
Company replied
Decent, easy to use product. Used the ‘original’ formula for 10 months now. Was starting to thin out on my crown, quite significantly. Definitely an improvement since I first started using the product... See more
Company replied
Company details
Written by the company
Unthin: Undo hair loss. We work with men to reduce hair loss and encourage re-growth. Our solution is tablet free, and works on 9/10 men.
Contact info
United Kingdom
- help@unthinhair.com
- unthinhair.com
4.2
Great
252 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically takes over 1 month to reply
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Great product. Must buy!
I've been using the product for several weeks. Although it's early days, I've started to notice and feel the process working. My hair is starting to thicken up and my confidence is growing each day. I bought the product as my hair has always been thin in texture and when it's wet, it can feel as though I've got less than what I actually have. I'd definitely encourage people to use this product. It's well worth the money and it's convenient to use on the go as its contained in a small bottle. Customer Service is great. I've built up a good rapport with the team!
May 21, 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your experience with us!
We're thrilled to hear that you're already noticing positive changes with your hair and feeling more confident each day. It's wonderful to know that our product is making a difference for you, especially given your concerns about thin hair.
We designed our product to be both effective and convenient, so it's great to hear that you find the small bottle handy for on-the-go use. We're also delighted to hear that you've had positive interactions with our Customer Service team and that you've built a good rapport with them.
Your encouragement to others to try our product means a lot to us. We truly appreciate your support and your kind words.
Thank you again for your review. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!
Best regards,
Unthin Customer Support Team
I used this product for 15 months after…
I used this product for 15 months after my transplanted hair was starting to thin some years after having it done.
Applying it twice a day was a real challenge as it was greasy and you cant wash it out for 4 hours or apply the second amount for 12 hours. I had slight thickening in the crown and less hair fall when showering but nothing more than id expect from minoxidil on its own.
The big disappointment was my temples and frontal hair as it has not only thinned but I've lost hair in that area. The customer support is great and they will pause your subscription and restart it when you have surplus of treatment.
I'm giving it one more month and will probably switch to oral Fin and Minoxidil.
April 2, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us. We appreciate your feedback and are glad to hear that you found our customer support helpful in managing your subscription.
We understand that consistency can be challenging, especially with the specific application requirements of our product. While it's encouraging to hear that you experienced some slight thickening in the crown and reduced hair fall, we're sorry to hear about your disappointment with the lack of progress in your temples and frontal hair areas.
We have recently altered our formulation, which has removed all the greasy feeling that some of our users found. We'd love to hear what you think about it?
We do have an exciting couple of weeks ahead, with a number of products launching. Please do feel free to reach out to our customer support team, and they'll be able to ensure that you are receiving the most appropriate product for your needs.
We're here to support you however we can. Thank you for choosing our product, and we hope you see the results you're looking for in your hair growth journey.
Best regards,
Unthin Customer Support Team
Noticed slow hair growth on the crown
Noticed slow hair growth on the crown
March 1, 2024
Unprompted review
Reply from Unthin
We appreciate you sharing your feedback with us. We understand that achieving your desired hair growth goals can sometimes take time and patience, and we're here to support you throughout your journey.
It's not uncommon for individuals to experience slower growth in certain areas, such as the crown. However, we're committed to helping you address this concern and maximise your results with our product.
We recommend continuing to use our product consistently as directed, as regular application is crucial for seeing optimal results.
If you have any questions or concerns about your progress or how to enhance your results, please don't hesitate to reach out to us. We're dedicated to providing personalised support and guidance to help you achieve the hair growth you desire.
Thank you for choosing our product, and we appreciate the opportunity to assist you on your hair growth journey.
Best regards,
Unthin Customer Support Team
I have used this product for 2 years
I have used this product for 2 years - no one can say I have not given it a fair trial - and it HAS NOT made any difference whatsoever. It does not work. Do not even think about believing the photographs.
In reply to Unthin.
Your trial was £10 per month.
Your usual price was £40 per month.
I did not want to pay £40 per month for a product that I suspected would not work.
I had asked a chemist if hair loss could be reversed with chemicals and he said the best that could ever be achieved was a little fluff - but definitely not a full head of hair like you pretend. If it was that easy, no one in the world would be bald.
I bought your one month trial through 8 different email addresses and under a variety of names - check my two addresses for orders and not specific email addresses - and you will see that cards in my name were used every time.
I also ordered through family and friends.
I used your product religiously for two years with nothing to show for it.
Your photos are fake - I know it and so do you.
March 16, 2024
Unprompted review
Reply from Unthin
We appreciate your patience, and we're sorry for the delayed response. It's taken us a bit of time to piece together your hair journey with us.
Upon thorough review of our records, it appears that you took advantage of our introductory offers in April 2023 (order #62621) and again in September 2023 (order #75270), receiving our product each time but promptly cancelling your subscription thereafter. Therefore, we can confidently state that you have not used Unthin for 2 years, and that you certainly have not given the product a fair trial.
Consistency is the name of the game when it comes to achieving optimal results, and unfortunately, it seems we haven't quite conveyed this message as effectively to you, despite our efforts. This next statement is taken directly from our website: When using the Treatment Spray daily as instructed, you can expect to see initial results after 3 months and then after 6 months the hair growth should be very noticeable. You will need patience and faith that the product will produce results.
Nevertheless, if you're genuinely interested in harnessing the best solution available without pulling the plug within a month, we're here to assist you. Just reach out, and we'll do our utmost to help you get the most out of Unthin.
Best regards,
Unthin Customer Support Team
10/10 Definitely worth using if you’re worried about hair loss!
I started using Unthin in August 2022, and noticed a difference barely within a week. I took weekly photos to check progress and the difference was clearly visible. I was sceptical at first (probably like most people) but this product really does work. The customer service is excellent, I have no complaints and can’t fault them in anyway! Definitely worth a try if you’re worried about hair loss!
March 11, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with Unthin! It's amazing to hear that our product has made such a positive impact on your journey towards healthier, fuller hair.
We understand the initial skepticism that often accompanies trying new products, especially in a market saturated with promises. However, we are thrilled to have exceeded your expectations and provided visible results within a week. Your dedication in documenting your progress through weekly photos is commendable and serves as a testament to the efficacy of Unthin. We'd love to see your pics?
At Unthin, we take immense pride in not only delivering results but also in providing exceptional customer service. It brings us great joy to learn that you found our customer service to be excellent. We strive to ensure that every interaction with our customers is met with professionalism, efficiency, and utmost care.
Your recommendation means the world to us. Knowing that you have experienced tangible results and are satisfied with our service encourages us to continue our mission of helping individuals combat hair loss confidently.
Once again, thank you for entrusting Unthin with your hair care journey. Should you have any further questions or require assistance, please do not hesitate to reach out. We are here to support you every step of the way.
Best regards,
Unthin Customer Support Team
Good product
Treatment going great so far. Have seen progress within a month.
March 4, 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your treatment is progressing well and that you've already noticed improvements within just a month. Our team is dedicated to providing effective and efficient care, and it's incredibly rewarding to see tangible results. If you have any questions or need further assistance along your journey, please don't hesitate to reach out. We're here to support you every step of the way. Thanks again for choosing us for your treatment!
Best regards,
Unthin Customer Support Team
My hair is definitely thicker and there…
My hair is definitely thicker and there has been new growth. My wife mentioned that I look to have more hair even though I didn’t tell her I was using Unthin!
March 4, 2024
Unprompted review
Reply from Unthin
We're absolutely thrilled to hear about your positive results! It's wonderful that you've noticed thicker hair and new growth so soon into your journey with Unthin. And it's even more rewarding to hear that your wife has noticed the difference too, without you having to mention anything. Our goal is to provide effective solutions that not only deliver results but also boost your confidence. We're here to support you on your hair wellness journey, and we can't wait to see continued progress. If you have any questions or need further assistance, please feel free to reach out. Thank you for choosing Unthin!
Best regards,
Unthin Customer Support Team
Admittedly cynical at first, but…
Admittedly cynical at first about whether it'd work for me but now I'm definitely seeing some additional hair growth after two full months of use! Looking forward to continuing on with the treatment and seeing further results.
January 1, 2024
Unprompted review
Reply from Unthin
We're delighted to hear about your positive experience with Unthin! We understand that skepticism is natural, especially when it comes to products like ours. However, we're thrilled that you've seen noticeable results after two full months of use. It's incredibly rewarding to hear that you're looking forward to continuing with the treatment and are optimistic about further improvements. Rest assured, we're here to support you every step of the way on your hair wellness journey. If you have any questions or need assistance, please don't hesitate to reach out. Thank you for trusting Unthin!
Best regards,
Unthin Customer Support Team
Easy to use
While the results may be slightly less noticeable compared to the pill form (not scientific and could just be me over analysing), the topical spray comes with the benefit of avoiding side effects associated with pill form. This makes it a good option for those who prioritize minimizing risks. It's also relatively easy to use and less greasy than other spray options.
March 1, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with our topical spray! We appreciate your honesty and understand that comparing different forms of treatment can lead to varying perceptions of results. However, we're glad to hear that you find the topical spray beneficial, particularly in its ability to minimize the risk of side effects compared to the pill form. We designed our spray with convenience and effectiveness in mind, aiming to provide a solution that's easy to use and less greasy than other options on the market. Your feedback is valuable to us as we continue to improve and innovate our products. If you have any further thoughts or questions, please feel free to reach out. Thank you for choosing our topical spray as part of your hair care routine!
Best regards,
Unthin Customer Support Team
Noticeable progress in 4 months.
No need to do anything after the first order, every month a new bottle arrives on time. I've been using the spray everyday for almost 4 months and my hair has noticeably thicker look and feel around the hairline and crown. I'll be using the spray for several more months to see how well it progresses.
February 29, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're delighted to hear that our subscription service has made it convenient for you to receive your Unthin spray each month hassle-free.
It's fantastic to know that you've been using the spray consistently for almost 4 months and have noticed a thicker look and feel around your hairline and crown. Consistency is key when it comes to seeing results, and we're thrilled that you're already experiencing positive changes in your hair health.
Continued usage often leads to even more significant improvements, so we're excited to hear about your progress in the coming months. If you ever have any questions or need further support along your hair growth journey, our team is here to assist you every step of the way.
Thank you for choosing Unthin, and we look forward to hearing about your continued success with our product!
Best regards,
Unthin Customer Support Team
I've seen improvement in hair growth…
I've seen improvement in hair growth when using this product along side Hair Skin and Nail vitamins. It's been a gradual process over the last year or so but there has definitely been improvement. I've occasionally required a break from my subscription and the Unthin staff have been happy to do this and actioned it rapidly.
February 27, 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your experience with Unthin! We're thrilled to hear that you've noticed an improvement in your hair growth while using our product alongside Hair Skin and Nail vitamins. It's wonderful to hear that you've seen gradual progress over the past year.
We understand that consistency is key when it comes to achieving your desired results, but we also appreciate that life can sometimes get in the way. That's why we're here to support you every step of the way, including accommodating any breaks you may need from your subscription.
Our team takes pride in providing prompt and efficient service, and we're delighted to hear that you've had a positive experience with us. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Unthin, and here's to continued progress on your hair growth journey!
Best regards,
Unthin Customer Support Team
Seriously worth a try
I was super skeptical but following a recommendation from a friend thought I'd give it a try. After a slow start - as outlined in the guidance I lost some of the thin hairs on top so initially felt more bald - things really picked up around months 5/6 and now have considerably thicker looking hair that people have started commenting. Things have plateaued a bit recently but I'm on month 8 and committed to seeing how things look after a year.
August 1, 2023
Unprompted review
Reply from Unthin
Thank you for sharing your journey with us! We understand how skepticism can be a natural response, but we're thrilled to hear that you decided to give our product a try based on your friend's recommendation. It's not uncommon to experience a slow start, and we appreciate your patience and commitment during that time. It's fantastic to hear that around months 5/6, you started noticing considerable thickening, despite the initial shedding phase.
It's not uncommon for progress to plateau at times, this is part of the regeneration profile, but consistency is key.
Your dedication is commendable, and we're here to support you every step of the way. If you have any questions or need further assistance, please don't hesitate to reach out. Here's to continued progress and even thicker, healthier-looking hair in the months to come!
Best regards,
Unthin Customer Support Team
After I started using Unthin I regrew a…
After I started using Unthin I regrew a lot in the first few months, and it was very noticeable as my hair was extremely thin before, it now has stabilized, I've been using the product for almost 2 years, sometimes I only apply it once per day at night before going to bed and haven't noticed any decline. Though if you are starting out I would go with the recommended twice per day. Great product!
February 26, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your experience with us! We're delighted to hear that you experienced significant regrowth in the first few months of using Unthin, especially considering how thin your hair was before. It's wonderful that your hair has stabilised over time, even with occasional once-per-day application, and that you haven't noticed any decline in results. Your dedication to the product is truly appreciated.
For those who are just starting out, your advice to follow the recommended twice-per-day application is invaluable. Consistency is key in achieving optimal results, and we're glad to hear that you found a routine that works well for you.
We're grateful for your support and thrilled to have been a part of your hair care journey. If you ever have any questions or need further assistance, please don't hesitate to reach out. Here's to continued success and healthy, thick hair!
Best regards,
Unthin Customer Support Team
I have started noticing a difference in…
I have started noticing a difference in the re growth of my hair since using the product for nearly 5 months now.
February 24, 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your experience! We're thrilled to hear that you've noticed a positive difference in the regrowth of your hair after using our product for nearly 5 months. Our team works tirelessly to develop products (keep an eye out on our website 😉) that deliver real results, and it's incredibly rewarding to hear that our efforts are making a difference for you. If you have any questions or need further assistance along your hair care journey, please don't hesitate to reach out. We're here to support you every step of the way!
Best regards,
Unthin Customer Support Team
It actually does work.
Really was loosing my hair and confidence. I have been using unthin for 5 months now and while I haven't got the thick main I had when I was 18, I have definitely noticed regrowth in the thinnest areas. Hopefully more use will yield more results!
February 24, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your journey with us! We understand how hair loss can impact confidence, and we're delighted to hear that you've noticed regrowth in the thinnest areas since using Unthin for 5 months. While restoring hair to its former thickness can take time, consistent use often leads to more significant results over time. We're here to support you on your continued journey, and we're thrilled to be a part of your hair care routine. If you have any questions or need further assistance, please don't hesitate to reach out. Here's to more positive progress ahead!
Best regards,
Unthin Customer Support Team
Nearly 2 years in now and
Nearly 2 years in now and I’m still loving this stuff. My hair is definitely thicker around the crown which is where I was losing it from but also all over in general. I would highly recommend Unthin if you’re in two minds about using it.
February 23, 2024
Unprompted review
Reply from Unthin
Wow, thank you so much for your continued loyalty and for sharing your incredible results with us! It's fantastic to hear that after nearly 2 years of using Unthin, you've experienced noticeable thickening, especially around the crown where you were experiencing hair loss. Your recommendation means the world to us, and we're thrilled to have been a part of your hair care journey. If you ever need further assistance or have any questions, please don't hesitate to reach out. Here's to many more years of healthy, vibrant hair ahead!
Best regards,
Unthin Customer Support Team
The spray does seem to have thickened…
The spray does seem to have thickened hair in the mildly thinning areas and slowed down hair loss in the more balding areas. It doesn't seem to have created any regrowth though. It also does tend to make my hair a bit greasy which means washing it more which isn't great for hair loss. However, overall it has slowed down the hair loss rate and I'm happy with that.
February 23, 2024
Unprompted review
Reply from Unthin
Thank you for sharing your honest feedback with us! We're glad to hear that our spray has had a positive impact by thickening your hair in mildly thinning areas and slowing down hair loss in more balding areas.
We have taken on customer feedback, and tweaked our formulation to remove the greasiness that you have encountered. We'd love to hear your feedback on the new product - when you receive it.
Your satisfaction and experience are important to us, and we're continually working to improve our products. If you have any further feedback or questions, please feel free to reach out. We're here to support you on your hair care journey.
Best regards,
Unthin Customer Support Team
Have been using for 5 months and there…
Have been using for 5 months and there is definitely some regrowth
February 22, 2024
Unprompted review
Reply from Unthin
Thank you so much for sharing your experience with us! We're thrilled to hear that you've been noticing some regrowth after using our product for the past five months. Your satisfaction and the results you're seeing mean the world to us.
At Unthin, we're committed to providing effective solutions that make a real difference for our customers, and it's incredibly rewarding to hear that our product has had a positive impact on you. We understand how important regrowth can be, and we're dedicated to continually improving and delivering results that exceed expectations.
If you have any questions or need further assistance along your journey, please don't hesitate to reach out to us. We're here to support you every step of the way.🌟
Best regards,
Unthin Customer Support Team
Not a hair transplant but definitely thicker
Have actually seem some decent progress since using this. The front and crown of my hair were both thinning significantly. Now while they are still not super thick, there has been noticeable improvement especially at the front.
February 22, 2024
Unprompted review
Reply from Unthin
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you've noticed decent progress since using our product. It's incredibly gratifying to learn that our efforts are making a positive difference for you.
We understand how concerning thinning hair can be, especially in areas like the front and crown. We're delighted to hear that you've observed noticeable improvement, particularly at the front. Your feedback reaffirms our commitment to delivering effective solutions that address our customers' needs.
While we're glad to hear about the progress you've made so far, please know that we're here to support you further on your journey to achieving your desired results. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out to us.🌟
Best regards,
Unthin Customer Support Team
Recovered confidence
I was noticing areas on my hairline thinning and have been using it for a year or so now. More as a preventative than to fully grow hair back. But I’ve noticed a difference in the areas I was targeting.
It's not what it was in my youth but it's certainly giving me back some confidence.
Delivery frequency is maybe more than I need, personally. Only reason for 4* review.
February 22, 2024
Unprompted review
Reply from Unthin
Thanks a bunch for sharing your experience! It's awesome to hear that our product has been working well for you, especially in targeting those areas on your hairline. We totally get the confidence boost – feeling good about your hair makes a big difference.
On the delivery frequency, its important to use the product as instructed. We schedule our delivery to align with these usage instructions and ensure that you never go without. You can pause your subscription, just let our friendly customer service team know.
If you ever need anything or have more feedback to share, just give us a shout. We're here for you!🌟
Best regards,
Unthin Customer Support Team
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