UNTUCKit Reviews 155

Bought just a shirt originally, but was so happy with the fit, the quality and the fancy box it came in, I treated myself to a pair of grey chino shorts as well. Once you have found your fit they are a keeper. 👍

Ordered 2 shirts as I thought they looked great on the website.went for large instead of my usual medium as it says they’re smaller fitting.Way too big and not worth the money in my opinion so I returned them with the prepaid envelope which DHL printed off for me.Finally received my refund into my account after 3 weeks of them receiving my returned shirts,after I mentioned the consumer ombudsman

Wish I had read these reviews before buying. Terrible service - clueless or unhelpful email correspondence. Shirts are ‘ok’ but not worth even the discounted price I paid. Not much shorter or sharper than regular shirts. I gave up on the opaque returns process and just kept the shirts as I value my time more than the hassle. Woohoo - I now have two reasonably ok shirts that I overpaid for.

Not really what it says on the tin.You look at the photos of all the models and the fit looks great but when i received mine it seemed like a normal shirt.I'm 5'11 and take a large or XL depending on manufacturer so went for xl as they say their shirts come up slightly smaller than other brands.The shirt didn't seem much shorter than my regular shirts and it felt a bit bulky. In the photos you can just about see the top of the trouser pockets with the models hooking their fingers into them. Well, when I put on the shirt it's hanging way lower. Disappointed. Designs and colours look ok. Shame about the fit.

Absolutely horrendous service.
Completely agree with the below that it is impossible to return items for free. This is a complete lie that returns are free. Given the current situation they offer no help or support and are incredibly rude.

Will never buy from them again. Not worth the trouble

I do not normally post reviews but I've made an exception in this case, I totally agree and echo the previous reviews, I cannot think of a good thing to say about this company and would give them no stars if possible. Products are of poor quality and as for being designed to be worn untucked that is just a joke. I am short (5' 6") and do find that many of the shirts on the market do look long when worn untucked, consequently I thought this company offered me a product I could eventually wear untucked. Sadly that was not the case the shirts supplied proved to be longer than shirts from a variety of brands already in my wardrobe. What a waste of time and to add insult to injury the returns are NOT FREE as advertised. Untuckit don't charge but you are forced to return goods via DHL and it cost me £20!!!! Totally useless and untrustworthy company do not buy from them, you will regret it, I just wish I'd read previous reviews before I ordered anything.

Quick update I posted a negative review on the Untuckit site yesterday......surprise surprise they have since deleted it. Says it all really!!

Poor customer service. 3 minutes after placed order messaged the customer care team to change address, got a reply the next day - sorry we already shipped. That is terrible service.

I bought 2 shirts, poor quality, the material is paper thin. They arrived today and I have already tried to start the returns policy. Guess what, they don't recognise my order number or ZIP code. Its the same order code they e mailed me and they managed to deliver them to my address, so they have my ZIP (post code). Save your money, M&S half the price & twice the quality.

Dont waste your money. The shirts are good quality but thats all . I was fed up of buying shirts that were too long so when i heard about untucked i was looking forward to finally getting a shirt that fited me right. So 2 shirts and 160 pounds later guess what...long sleeves that were to my finger tips and the untucked bit that they base there business on was as long as all other shirts i have in my wardrobe...absolute joke. Steer clear.

Wanted to return a shirt it was so difficult!,
Ended up paying to return it despite the website saying free returns and still waiting for a refund

States "Free UK Returns" all over UK website and on invoice, but this is in fact a total LIE. On opening a return by post, you are directed to DHL, where you have to fill out a collection form and then are expected to pay, MINIMUM, £16 for a parcel to be collected (however many shirts you ordered)! SIXTEEN POUNDS! What a total rip-off! What's an even bigger smack in the face for the buyer, is that Untuckit DELIVER your parcel by the much, MUCH, cheaper courier Yodel. But you do not get the option to return it by a courier of your choice, nope, only the VERY expensive DHL. Customer services are based in the US so don't waste your time. May as well point out too that the actual shirts aren't worth the money either. Shorter than normal shirts? Rubbish. I'm 5'8 and the shirts I ordered still came down past my groin. Don't fall for the bull like I did, fellas. It's an expensive gimmick and one that will cost you in Returns just to try.

No customer care, its been ten days since they received my return and im still waiting for a refund. order ref UK1975
shirts are poor quality and not worth the money, keep away keep away