Quality products at a reasonable price. I ordered a Heatrae Sadia Megaflo Cold Water Combination Valve (Mk3) 95605817 and a Temperature & Pressure Relief Valve TPR15 95605810 for my hot water tank. Si... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered a new expansion vessel to replace a failed one. Arrived quickly and quality looked good plus fixed wall bracket as part of the vessel. Makes for a really secure fixing rather than some with a... See more
I am glad Google found me this company. Beat competitors by a mile on price. Speed to process my order and get part to delivery firm, for next day delivery, was unbelievable. Ordered part at 9.43 and... See more
I contacted uceurope by phone and found them very helpful. I also submitted a question along with photos of components I wanted to replace. Within an hour I had a reply from Emily telling me which... See more
Company details
Written by the company
Unvented Components Europe are the leading specialists in hot water and unvented cylinder system spares. We have thousands of plumbing and heating parts in stock and available for next day delivery. We are online experts in unvented cylinders, who as a company don't maintain expensive stores, helping us to provide highly competitive discounted prices and friendly expert advice all available with either just a few clicks of the mouse or a trouble free phone call.
Contact info
Unit 2 Gledrid Industrial Park, LL14 5DG, Chirk, United Kingdom
- 01691888595
- sales@uvceurope.co.uk
- unventedcomponentseurope.com
4.8
Excellent
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Service
Product purchased reasonably priced, dispatched and delivered quickly,communication excellent. 5 stars from me
June 6, 2025
Unprompted review
Great Great Great
Great company and quality product and service. Highly appreciated.
June 2, 2025
Unprompted review
Great people to do business with!
I used Unvented Components Europe for the last 5 years. Always delivered on time, very good prices and huge selection of products. Highly recommended!
June 4, 2025
Unprompted review
Superb service
What superb service I received from UCE. The lady I spoke to on the phone was both helpful and extremely knowledgeable about the requirements of my Gledhill system. After my independent local plumber established that I had been given a wrong diagnosis of the cause of the dripping by the plumber from the large company that actually installed my system, I was in a bit of a panic as we were going away in 2 days time. I ordered the new valve and the expansion vessel (as suggested by the sales lady) at about 15:30 and I collected the parts from my local Parcelforce depot at 09:30 next morning. My plumber came back and fitted both new parts that afternoon and the dripping is completely cured. All within 24 hours of contacting UCE.
Sadly it is quite rare to find an online company providing such a professional, speedy and good value service.
May 30, 2025
Unprompted review
Good service and reasonable price
May 19, 2025
Unprompted review
I recently purchased a Joule immersion…
I recently purchased a Joule immersion heater from Unvented Components Europe and was thoroughly impressed. The website was easy to navigate, the product was clearly described, and the checkout process was smooth.
Delivery was prompt and the heater arrived well-packaged and in perfect condition. The quality of the product is excellent—solid, reliable, and easy to install.
Customer service was responsive and knowledgeable, quickly answering a pre-purchase question about compatibility.
Overall, a seamless experience with great value. I wouldn’t hesitate to order from them again.
May 15, 2025
Unprompted review
Great service
I was unsure of which part I needed, so sent a photo by whatsapp and I was sent the link to the replacement part. Very handy service and my order was delivered the next day. Will definitely be using them again
May 22, 2025
Unprompted review
Excellent Service, friendly and Easy
Always helpful and friendly, I WhatsApp photos of parts I need and get a reply back very fast with web links to the product. Nice and easy.
April 6, 2025
Unprompted review
I ordered the part and was given a…
I ordered the part and was given a delivery date, no item delivered and when I checked on it said the item was delayed.I e mailed the company asking when is the item arriving and got no response.
Today I have received a message saying item delivered and it definitely has not been delivered
order number 12-12763-16850.
Further to your recent response, again I have told you that the picture of a delivery made to a house that you sent is not mine. And here I am yet again not getting any further response from you. You have charged me for an item I have not received. Why am I still waiting for you to
March 7, 2025
Unprompted review
Reply from Unvented Components
Hi Michael,
Thanks for taking the time to leave your feedback.
Having looked into this in further detail, I can see my colleague Emily had responded to your original message on Friday 7th March. Your next message was received after we'd closed on Friday which we respond to on a Monday morning.
I believe this review may have been left prematurely without fully giving us chance to resolve this for you due to our closure over the weekend.
We have responded to your message this morning and will await your reply.
Kind regards,
Nia
Operations Manager
Great delivery - Nick
A gentleman called Nick delivered my order today and went above and beyond. Very accommodating and patient. No complaints!
January 7, 2025
Unprompted review
very very poor service placed order…
very very poor service placed order called them wont pick up phone , waited for my order still insure about the order
December 20, 2024
Unprompted review
Reply from Unvented Components
Hi Sabir,
Thanks for taking the time to leave you review, and I do apologise for the delay in response due to Trust Pilot investigating your review.
As we'd already advised, due to your aggressive telephone manner towards our female staff, we have had to block your number. We have a zero-tolerance policy for aggressive behaviour towards our staff and this was made very clear to you at the time.
In regards to the order in question, Royal Mail have advised this has been delivered on Friday 29th November 2024 and we can provide you with a proof of delivery if required.
I hope this helps clarify the situation.
Kind regards,
Nia
Operations Manager
Great prices and prompt delivery
Great prices and prompt delivery. Had an issue with an item, really easy return process and refunded me same day.
October 4, 2024
Unprompted review
Always A Great Service.
We've been using Unvented Components for many years, a great fast website, an excellent range of stock that's always available and next day delivery that's never failed me yet!
July 3, 2024
Unprompted review
Have used twice now; would use again too!
Have used twice; delivery was done by Royal Mail not a budget courier - quick and painless. Only minor quibble is p&p. I found the same item cheaper on eBay (from this same place). So maybe potential to align in the future. But otherwise good value, good delivery, easy to use website and incredibly quick - ordered Thursday arrived Saturday. Thank you so much 😀
December 23, 2023
Unprompted review
Great engagement
Really excellent service and helpful people. Highly recommend, seem very trustworthy.
September 4, 2023
Unprompted review
Outstanding service
Always impressed with such quick delivery. Had to contact their customer service team recently and they have been outstanding. Highly recommended
May 16, 2023
Unprompted review
Unbelievable service
Unbelievable service. I ordered a part late Friday evening. It arrived on Sunday. Simply awesome service. Thanks!
May 15, 2023
Unprompted review
Excellent Service
I ordered the wrong part and had to contact Unvented to rectify. It was such an easy process and the staff were so helpful. Thank you
February 27, 2023
Unprompted review
Excellent Service, parts and delivery
Original parts arrived quickly and were a perfect replacement. Good price and excellent service with very helpful customer help. Thanks.
November 28, 2022
Unprompted review
Good value authentic part with quick…
Good value authentic part with quick delivery
October 11, 2022
Unprompted review
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