Upad - The UK's largest online letting agent 

As new to renting we were really worried we would not do everything right but found Upad when reading up online and have never looked back .
They are always at the end of the phone or online to give us great advice and now we have three propertys rented out and when we need them there are there to help us out again and again , would highly recommend!

Easy to use, excellent & friendly staff assistance, no hassle and gets results.

Simple, straightforward and well priced. Friendly staff who are happy to help.

Thank you Killian and the team at UPAD for an amazing service once again :) I simply do not understand why anyone still uses Estate Agents these days. Due to my last tenants moving out (in arrears) I did not have the luxury of time on my side to find new tenants, so I decided to pit myself against an Estate Agent who told me they had many people on their books pre-vetted.

As it turned out I did not get ONE viewing with the Agent, but I took round 6 viewings myself, and each one was interested in the property. UPAD turned the paperwork around in double quick time. The contract is exceptionally well written and better than ones I have seen in Estate agents. They are are responsive, clear and pay attention to detail. AND they are a fraction of the cost of the Agents in the high street. I would not hesitate to recommend them - and I do!

Very good easy to use advertising service

Easy to use, simple client contact

Easy to use , property let within a week

Excellent. Very smooth and professional process, and helpful people. Have used Upad before and will use again, and recommend to others.
Thank you.

Bish, Bosh, Bash! Quick fast service and found suitable tenants with first batch of viewings. Good quality of potential tenants.

It was a very professional and efficient service. We were able to rent out our property within a day of advertising using UPAD. I would recommend them for sure!

Love upad. Great packages to suit your needs for finding prospective tenants. Really appreciated having expert advice from our upad lettings executive Killian that helped us with important queries along the way. It was extremely fast the get the add live including getting professional photos. I really like how it puts the landlord in control and you can update the add as needed. I also like the fact that you are involved in finding a tenant which helps with finding a tenant that is right for you. Would highly recommend.

Thanks to Upad my property was advertised and new tenants signed up within a few days. From the initial advert to the signing of the TSA Upad ensured a highly professional and stress free process dealing with all aspects of the letting process.

Lots of quality enquires

Poor Inventory service and subsequent communication with Upad was lacking, slack and perfunctory.

It is a real let down. DO NOT use their inventory service or any service linking to VIBRANT.

Disappointing.

I was interested in a flat in London, tried to arrange a booking twice using their automated system the morning after the advert went live. Since I didn't get the landlord details I called in the afternoon twice and spoke to them.
By the time they send me the landlord's email address the following day the viewings were already taking place and in the evening the landlord replied to my email to tell me that the flat had been already rented. He was also disappointed that his details hadn't been shared with me (and probably other people) in an efficient timely manner.
To add insult to injury the morning after the landlord emailed me Upad has sent me 3 text messages and 3 emails to give me his email address and to ask me to book a viewing... in a flat already rented!
Worthless and unprofessional, it will let down landlord and potential tenants.

Upad were fine with marketing via Rightmove, doing the tenant referencing and providing the tenancy agreement. But they couldn't take the first payment and deposit or complete the Tenancy Compliance Service, both services which I had paid them for. So in the end (after many, many phone calls) I did these things myself because it was taking up too much of my time to get them to do it. My tenants' deposit and guarantee were provided by the council and it couldn't do this via bank transfers. Upad said they couldn't take payment from the council's credit card, so we were stuck. I don't know why they couldn't issue the documents to tenants - the website froze and Upad staff couldn't help. Some of their team were OK and one (Brad) excellent. Others couldn't answer my queries and some sounded like they didn't really care that much. Twice they promised to phone back with answers and didn't do so. I'd probably use them again but only for marketing property.

UPad have always given me a range of good acceptable candidates from which to choose my next tenant. The service is quick and easy to use and extremely price competitive. Seeing and speaking to prospective tenants via this service enables me to make the best choice. I highly recommend this service.

This is the forth time I have used Upad's tenant finding and referencing services, and I can't recommend this method of finding quality tenants highly enough. Quick, through and reliable, the whole experience has been as close to perfect as you could hope for. If you have the time to show prospective tenants the property it's an invaluable way to gauge their suitability, (especially if you possess a loquacious personality!). I can, without a doubt, envisage this as the way forward.

First time using Upad for advertising, floorplan and referencing. All went very smoothly and I was kept updated all the time. Would definitely recommend.