Good service, speedy return of photos. Pleased with the quality of pictures considering the age of the slides. Thanks team
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We had a lot of (precious, pre-digital) photos scanned (mostly 6x4 but also a wide range of sizes, including some very long school class photos). We have been delighted with the high quality of the wo... See more
Excellent - you can trust these people to take care of your precious slides. They will email you to let you know your slides have arrived and sent back, which is very reassuring. Digital pictures were... See more
My recent negative scans by Update Media were first class, as usual. What I like is the fact that they are scanned in very high definition, over 10 Mbs per neg in fact. Whilst some of my negatives are... See more
Company details
Written by the company
Professional conversion of Slides, Photographs and Negatives to digital. Highest quality and absolute care given for irreplaceable memories.
Contact info
19 Bowland Road, Bingham, NG13 8RW, Nottingham, United Kingdom
- 01157148715
- info@updatephoto.co.uk
- updatephoto.co.uk
4.9
Excellent
149 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They were excellent
July 30, 2023
Still always a great service and quality results
I returned to Update Photo again and as before I got great service from Jason and Update Photo. Again I was advised when my order arrived and when the order will be ready for payment and despatch. I Will continue to use them for my photographs and look at their other digital services soon. Keep up the very good work.
July 23, 2023
Great service
Great service. Considering that the negatives were more than 60 years old, the quality of the resulting digital photos was excellent.
Price also very reasonable and turnaround from posting to email of product was very good.
July 10, 2023
Great job
Great job, friendly & efficient service. Very Happy with results, definitely use again.
July 3, 2023
Good communication and prompt handling
Good communication and prompt handling. Thanks again
May 2, 2023
Efficient and friendly service
Always a pleasure to use this company. Fast, helpful and efficient service and there's no problem too big or too small.
April 18, 2023
Great quality service
January 20, 2023
Provided a Very Good Service
Provided a very good service digitising 600 plus 35mm slides and films. A slight problem was sorted out quickly and well. i would happily use them again.
November 25, 2022
Very good service that I will use again…
Very good service that I will use again with no worries. Slides returned within two and a half weeks. Results are good considering the age of the slides.
December 1, 2022
Look no farther
Under quickly what i wanted snd completed the task in no time at all at a competitive price, will use again and strongly recommend.
November 30, 2022
Excellent quality of work and great customer service
Our experience with this company has been great from the start. The guy worked with has transformed old 1910/1920's large negatives to good photos which have been transferred to my PC and also copied onto a memory stick. He does it in a very organised way, in a short time and has kept us informed of progress all the way through. As if that wasn't enough, we consider it good value too. We would recommend the service to anyone with a photo collection, especially old ones where you haven't got the equipment to do it yourself.
November 30, 2022
Excellent service
Excellent service. It was very helpful to be emailed to say that the photos had arrived safely.
Very speedy turnaround service.
Would recommend.
November 14, 2022
'Memories' Being able to look at slides that were…
Being able to look at slides that were taken fifty years ago, looking as fresh as the day they were taken.
Thank you
November 10, 2022
Successful outcome
I asked UpdatePhoto to copy 50 individual TLR mono negatives. These were taken between 1959 and the 1970s. My queries were answered. At each stage of postage and processing I was kept informed. The Tiff scans were good: as expected, a couple of underexposed negs were a bit dusty, but everything else was fine. Absolutely no complaints about the quality and care. Thanks a lot.
November 9, 2022
Very quick service
October 20, 2022
Birthday Pictures
The team turned my order around quickly we’re available by phone with questions and clarification. The website was straightforward, felt like a customer dealing with someone that cared.
Even replied to receipt of my order on a Saturday morning.
October 18, 2022
First class service.Quality…
First class service.Quality results.Nice people to deal with.
October 12, 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.