Black Barn Upholstery Supplies Reviews 

207
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Prompt service, goods look good quality but not opened or used anything as yet. New to upholstery so found some of the advice on website helpful. Some further advice as to quantities for projects... See more

Rated 5 out of 5 stars

A very quick response to my requisition, it took from early Friday morning to Sat morning to receive the ordered items. Additionally, the items were a fraction of the price of one highly listed compan... See more

Rated 5 out of 5 stars

Needed a pad of pocket-springs to fix my sofa. I found Black Barn online and they had just what I wanted. Price was very acceptable and postage was minimal. Ordering was easy, got clear emails t... See more

Rated 5 out of 5 stars

We rang Black Barn Upholstery Supplies on Friday and ordered our requirements. The springs which had been ordered arrived on Tuesday. Brilliant service from beginning to the end and very good prices... See more

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4.9

Excellent

TrustScore 5 out of 5

207 reviews

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4.9

All reviews

(207)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class

I couldn't access on line what I needed. A quick call to The Black Barn and everything was sorted. Fabulous customer service.
Would highly recommend
Thank you

February 1, 2017
Unprompted review
Rated 5 out of 5 stars

Superb upholstery supplies

I ordered some upholstery supplies from Black Barn and am delighted with their service. Not only did I very reasonable prices, there was free delivery for my order and I received it the very next day. I am absolutely delighted with their products, their service and their company as a whole. And as an extra bonus I received a personalised message from the company welcoming me to their website and thanking me for my custom. Superb!!!!

August 26, 2016
Unprompted review
Rated 5 out of 5 stars

Chair repair

Ordered some serpentine springs for a chair repair but forgot to order clips etc at the same time. Rang the company, the man I spoke to could not have been more helpful and knowledgeable!
He identified the bits I needed and posted them out that day gratis.
Could not be more impressed with the customer service of this company, hence five stars.

August 12, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I have been most impressed with the efficient service I have received and the level of communication since placing my order. Thank you!

July 29, 2016
Unprompted review
Rated 5 out of 5 stars

Very happy

Very happy with the service. Goods came the next day , brilliant. Oliver was such a great help.
Thank you so much
Helen

July 25, 2016
Unprompted review
Rated 5 out of 5 stars

Speedy Service

Ordered some replacement springs for a chair.They were delivered less than 36 hours later.Brilliant service, & all lengths of spring available.Would use again.

July 12, 2016
Unprompted review
Rated 5 out of 5 stars

Upholstery Supplies

Efficient service. Good advice on telephone about what materials would be best for the job. Materials lived up to my expectations.

June 24, 2016
Unprompted review
Rated 5 out of 5 stars

it does the job.

Service was excellent, royal mail delivery was well on time ( thank you postie).. word of warning, product has a very pungent smell. Maybe a little air freshener could be added!!! Boy did it whiff.
Otherwise thank you.

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Good Service

I telephoned my order as I am new to the industry and was hoping for advise. They were very helpful and seemed happy for me to "um" and "er" my way through the conversation. All the items arrived promptly and no returns were needed.

June 16, 2016
Unprompted review

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