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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ease of use for browsing and ordering, finding the process straightforward and the selection appealing. Some also express satisfaction with the quality of the products and the delivery timeframe, with several noting fast shipping and good communication regarding their orders. However, a significant number of people report issues with product quality, stating that items received do not match website descriptions or appear to be cheap imitations. There are also frequent complaints about sizing discrepancies, with many finding products run much smaller than expected, and concerns about slow or untrackable shipping, leading to long wait times and unreceived orders. Additionally, some reviewers mention receiving incorrect items or having difficulties with returns and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many reviewers expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as receiving... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good quality of items,... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it nice, easy to navigate,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting that shipping is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more


3.1

Average

TrustScore 3 out of 5

444 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Rubbish stuff.

The product sent was completely different from what I ordered. They don't want to return the money, and the product itself, you can only return it at your own expense. The quality of the stuff they show in the pictures is really not good!! Rubbish stuff.

November 18, 2025
Unprompted review
Rated 1 out of 5 stars

A Fraud

A Fraud, I checked before ordering on the Return Policy. It said i could return or exchange up to 30 days of receiving items. The day I got it, a coat, I emailed for instructions on how to exchange for a size up. They started giving me the run around. Then they said it cost to much for them to return the item. That I would have to pay out of pocket. It didn't say that in the Return Policy, been going back and forth for a week now, going in circles. Please Also Report to the Better Business Buero.

November 4, 2025
Unprompted review
Rated 5 out of 5 stars

awesome

awesome! Love the looks. Something different, something to preserve swag concept throught the change of times

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

I love u

It was actually a pleasure to buy in the website, I really dont like the way it works, I mean I was not able to find the product I wanted pretty easy, eatherway the process to make the payment was pretty easy and satisfying, thank u so much

The only doubt is that, when I was choosing my products the website told me that the send was gonna be free, and they charged me 9 CAD but I suppose that is for the international shipment so it’s okay

November 14, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely high quality product

Absolutely high quality product! I’m always nervous ordering from sites I don’t k is much about but I was extremely pleased with the quality and time frame of delivery I will be ordering more!!

November 14, 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam site they send you what…

This is a scam site they send you what they want to it takes forever to get your order. Looks nice on the site but nothing like it in person the clothes run really small even 2xl fit like a medium and the large is a small don’t waste your time or money

October 24, 2025
Unprompted review
Rated 2 out of 5 stars

Fake

The items do not look like real Carhartt items. They appear to be forgeries. I have requested a return label only to receive pushback from the company requesting a photograph of the item because I said it was poor quality. It’s poor quality to me and I don’t need to send you a photograph. All I need is a return label.

November 8, 2025
Unprompted review
Rated 3 out of 5 stars

I hope the quality in these coats are…

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be too small and quality doesn’t look as same as the fancy picture I’ll tell you

November 6, 2025
Unprompted review

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