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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ease of use for browsing and ordering, finding the process straightforward and the selection appealing. Some also express satisfaction with the quality of the products and the delivery timeframe, with several noting fast shipping and good communication regarding their orders. However, a significant number of people report issues with product quality, stating that items received do not match website descriptions or appear to be cheap imitations. There are also frequent complaints about sizing discrepancies, with many finding products run much smaller than expected, and concerns about slow or untrackable shipping, leading to long wait times and unreceived orders. Additionally, some reviewers mention receiving incorrect items or having difficulties with returns and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many reviewers expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as receiving... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good quality of items,... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it nice, easy to navigate,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting that shipping is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more


3.1

Average

TrustScore 3 out of 5

444 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great product!!

I thought the hoodie I ordered would be thin and not very good quality but I was wrong!!! It was very thick and so very warm! I will be ordering a couple more soon. Fits true to size too.

November 1, 2025
Unprompted review
Rated 4 out of 5 stars

I love the style of clothing and an…

I love the style of clothing and an accurate size guide for ensuring I order the proper size. I would like to see human models wearing the clothing and maybe some try-on videos as well. A YouTube or Instagram channel dedicated for modeling the clothing would be great, as well as posting more pictures and videos of the clothing on your site.

November 1, 2025
Unprompted review
Rated 1 out of 5 stars

bad quality!

The products were produced way cheaper than advertized and therefore way overpriced! The company did not respond to my email at all.

October 30, 2025
Unprompted review
Rated 1 out of 5 stars

Everthing I wrong

Everthing I wrong. All wrong sizes and it says shirts are Carhardt and they are absolutely not. I have written to them and will see if they will or can fix this.
Still no response from them . It’s been a week+

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Delivered on time!

Everything was delivered smoothly.. love, love the clothes from this website. Comfortable and fit true to size! Love this website!

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was fast

Delivery was fast, the support was great, and even though I initially made a mistake and wanted to change it during the order process, it was super easy. Overall, super happy!

October 28, 2025
Unprompted review
Rated 3 out of 5 stars

I love the style of clothing offered

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to have benefited from the "new user" promo code which promised 50% reduction, + 5% additional (pop up wheel game) on the total of my order.... I only got 5% reduction... very unfortunate. I really can't wait to receive my items!

September 29, 2025
Unprompted review

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