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Urbenie Reviews 444

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TrustScore 3 out of 5

3.1

Clothing Store
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Review summary

Created with AI, based on recent reviews

Looking at 182 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the website's ease of use for browsing and ordering, finding the process straightforward and the selection appealing. Some also express satisfaction with the quality of the products and the delivery timeframe, with several noting fast shipping and good communication regarding their orders. However, a significant number of people report issues with product quality, stating that items received do not match website descriptions or appear to be cheap imitations. There are also frequent complaints about sizing discrepancies, with many finding products run much smaller than expected, and concerns about slow or untrackable shipping, leading to long wait times and unreceived orders. Additionally, some reviewers mention receiving incorrect items or having difficulties with returns and refunds.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many reviewers expressing significant... See more

Order

Customers had ambiguous experiences with order, with many reporting significant issues such as receiving... See more

Quality

Reviewers mention ambiguous feedback about quality, with some customers praising the good quality of items,... See more

Website

People report ambiguous experiences with the website, with some reviewers finding it nice, easy to navigate,... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many reporting that shipping is... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I love the style of clothing offered, and I like how the Carhartt brand has reinvented itself! Everything seems to be of good quality and the prices are attractive. However, I am disappointed not to h... See more

Rated 3 out of 5 stars

I hope the quality in these coats are as good as the pictures ?? 😊 if you’re gonna order any of these coats, I ordered an extra large felt like a small on me go double the size or they’re gonna be to... See more

Rated 4 out of 5 stars

Items finally arrived all taped up from being shipped in a bag only. Luckily no damage was found. The tracking info is absolutely useless, for two weeks it says nothing but in transit. Tracking does n... See more

Rated 4 out of 5 stars

I would love to have given a 5 rating because all the clothing had my attention. It’s very rare shopping/finding quality clothing nowadays and I’m old fashion so I prefer to shop in person. However,... See more

Company details

  1. Clothing Store
  2. Men's Clothing Store
  3. Streetwear Store

Contact info

3.1

Average

TrustScore 3 out of 5

444 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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Rated 1 out of 5 stars

Impossible to deal with

I ordered some items over 1 year ago. When the parcel arrived two of the items were wrong. It took over a year to resolve the issue which was to accept a voucher not for the full amount of the items. I then ordered 2 more items and again one was wrong. This company are impossible to deal with. You get the same AI generated response. So I am still out of pocket and not able to get a satisfactory answer. Quite unbelievable.

June 2, 2025
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam, fake 5 star reviews. Never received goods and no reply to emails, fake tracking. Scum bags I hope local authorities put them in jail but I doubt it. Buy British!

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

Took 3-4 weeks shipping to NZ

Took 3-4 weeks shipping to NZ, I would recommend to buy a couple of outfits. Clothes were well worth waiting for. The quality is 100% the fabric is very good quality over all i am very happy with my order

April 15, 2025
Unprompted review
Rated 4 out of 5 stars

Happy costumer

I like the sweatshirt I ordered it's not exactly like the picture shows but pretty close I recommend this company and I will be ordering more in the near future

March 1, 2025
Unprompted review
Rated 5 out of 5 stars

Only just ordered, but plain sailing!

Only today ordered a pair of bottoms and a tshirt, looking forward to the delivery! All was smooth and well done, only thing I'd add, is the brand name... the bottoms i ordered, the logo was carhartt, hope they are, but would off been easier if brand was in menu list. Other than that, so far so good and no complaints.

February 4, 2025
Unprompted review

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