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See what reviewers are saying

Rated 5 out of 5 stars

I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... See more

Company replied

Rated 5 out of 5 stars

Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... See more

Company replied

Rated 4 out of 5 stars

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... See more

Company replied

Rated 2 out of 5 stars

Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... See more

Company replied

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Love this product line!

Light quality is great. Reliably solid customer service.

April 14, 2023
Tala logo

Reply from Tala

Hello Vicki,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

Love these

Love these! Light is bright and dins beautifully. Love that it has the flexibility to be hung on the wall as well

April 10, 2023
Tala logo

Reply from Tala

Hello Catherine,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,
Dafina

Tala Customer Support

Rated 5 out of 5 stars

I purchase a hand blown bulb and it is…

I purchase a hand blown bulb and it is just stunning. The glow is magnificent and details art to die for. Very happy!

April 3, 2023
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Reply from Tala

Hello Sarah,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

I LOVE my lights!

My order arrived in a timely fashion, and I absolutely LOVE my lights. I'd been looking at them for some time before ordering them, and I'm sorry I waited so long!
I'm glad I have them now!

March 27, 2023
Tala logo

Reply from Tala

Hello Catherine,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Dafina

Tala Customer Support

Rated 4 out of 5 stars

I purchased the Voronoi I lightbulb and…

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a halogen one that had gone out in my dining room chandelier. I read the description and features very carefully and looked at the photos because I'm very picky about my LED lightbulbs, and unfortunately the light is significantly whiter than described and shown in the photos. Returning it would've cost the same as the refund so I'm mostly just bummed because I really wanted it to work.

April 3, 2023
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Reply from Tala

Hello Alicia,

Thank you for your review. We are delighted to hear you're pleased with your new Voronoi I bulb. I am sorry to hear that the G9 bub did not work in your space, I have emailed you directly regarding this. 

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Wonderful products

Beautiful original, efficient products.
Delivery was fast.

March 28, 2023
Tala logo

Reply from Tala

Hello Anne,

Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Great Lamp!

Really lovely lamp! Everything shipped super quickly and was packaged safely! Plus I love how the lamp can dim and vary in warmth. Plus, the base is super versatile with different bulbs or for desk or sconce use!

March 27, 2023
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Reply from Tala

Hello Rachel,

Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights. Hope you have a great day!

Kind regards,

Claire

Tala Customer Support

Rated 5 out of 5 stars

What incredible products you have

What incredible products you have. I’m over the moon to be introduced to your lightbulbs.

So happy with the product received.

March 22, 2023
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Reply from Tala

Hello Peri,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting. Have a great day.

Kind regards,

Claire

Tala Customer Support

Rated 4 out of 5 stars

Beautiful lights!

The lights are beautiful. Love the dimming feature. They were so easy to put together and to hang. They were also packaged really well and in entirely recyclable and reusable packaging—yay! Only reason for four stars instead of five is that there is small dark mark (roughly 1/3rd of an inch long) on one of the lightbulbs. We’ve been unable to get the dark mark off the bulb no matter what we try. Maybe a flaw in manufacturing? Not bad enough to return. Just a bummer to have a new lamp slightly damaged from the start. The cord doesn’t hang straight down as expected but we’re hoping that will change given time in their new position on the walls.

March 21, 2023
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Reply from Tala

Hello Lori,

Thank you for your review. We are delighted to hear you're pleased with your new Tala lighting.  We have sent you an email directly regarding the mark on your bulb and we will strive to resolve this for you as soon as we can.

Have a great day.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

The purchase experience was fast and…

The purchase experience was fast and simple. Shipping was faster than expected since it comes from the UK. The best part is the product. We love our lamps!

March 21, 2023
Tala logo

Reply from Tala

Hello Hafid,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

10/10 across the board

Great customer service. Received my product quickly! And just love the product!

March 21, 2023
Tala logo

Reply from Tala

Hello Susie,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Rated 1 out of 5 stars

I was sent the wrong item

I was sent the wrong item. Customer service will not send me what I ordered nor a way to return the wrong item.

March 14, 2023
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Reply from Tala

Hello Irene,

Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Tala Customer Support

Rated 1 out of 5 stars

Tala bulbs never arrived

I ordered bulbs from Tala in August. Its now March, they never arrived and have not received communications from Tala nor have I received a refund. This is the second time I've placed an order with the US branch of the company and had to chase down the order. Poor experience!

March 15, 2023
Tala logo

Reply from Tala

Hello,

Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Love the Plug-In Pendant

Shipping was fast and thankfully came from Alabama for US customers. So appreciate Tala’s environmentally conscious approach— the use of easy to recycle materials, right to repair, and high quality construction. All of this is made even better by the fact that our light fixture is beautiful with a delightful dimming capability. As a renter, I especially love the Plug-In Pendant because I can improve whatever space I am in (and then take it with me!)

February 28, 2023
Tala logo

Reply from Tala

Hello Hayley,

Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights, 
we work hard to make sure our customer experience is great, so brilliant to hear you are happy

Hope you have a great day!

Kind regards,

Tala Customer Support

Rated 5 out of 5 stars

Great design

Great design, quality and the color of the light - just perfect

March 2, 2023
Tala logo

Reply from Tala

Hello Margarita,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Tala Customer Support

Rated 5 out of 5 stars

GORGEOUS Lighting!

GORGEOUS lights! I had several questions about the temperature and lumens of these bulbs and Tala was able to answer them all. They arrived quickly and are soooo beautiful - I absolutely love them!

February 28, 2023
Tala logo

Reply from Tala

Hello Sidney,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars
Tala logo

Reply from Tala

Hello Dear Customer,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Jasmin 

Tala Customer Support

Rated 1 out of 5 stars

Disappointed

the lantern i received arrived inoperable. additionally, the time it’s taken to receive a shipping label (several days, and still waiting) is disappointing. i am fine accepting a replacement, assuming it would be a working model, but i had ordered the lantern for a specific event(s) in my home, and still don’t have a working lantern. i think i should have been offered an overnighted new lantern while i send back my current item.

February 17, 2023
Tala logo

Reply from Tala

Hello Tucker,

Thank you for your review. 
Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Tala Customer Support

Rated 2 out of 5 stars

Pretty but poorly designed

The concept of the product is great but there are certain structural/design issues (ie dimmer hanging 5 feet off the ground because it's in the middle of the cord) that make the product challenging to use in practice

February 17, 2023
Tala logo

Reply from Tala

Hello Kateryna,

Thank you for your honest review. We appreciate all customer feedback and I have passed this on to the design team.

Kind regards,

Claire

Tala Customer Support

Rated 1 out of 5 stars

I bought two sphere bulbs for around…

I bought two sphere bulbs for around $60. They were the warm to bright bulbs and one stopped getting bright so they were two different color temperatures most of the time so I had to take them down. I didn't want to buy another one for $30 and have another one fail so I just switched them out. Pretty disappointing and a waste of money. I reached out to Tala and got zero response meaning they didnt respond at all. Waste of money.

October 18, 2022
Unprompted review
Tala logo

Reply from Tala

Hello Fletcher,

Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. 

We pride ourselves on quality service and excellent products, so we are disappointed to have fallen short on this occasion. We will be reaching out shortly to help resolve this for you as soon as possible.

Kind regards,

Emma

Tala Customer Support

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