I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... See more
Company replied
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See what reviewers are saying
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... See more
Company replied
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... See more
Company replied
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... See more
Company replied
Company details
Information provided by various external sources
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contact info
68 Jay Street, #602 Brooklyn, NY 11201, New York, United States
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
Reply from Tala
Hello Phillip,
Thank you for your review.
Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can,
Kind regards,
Emma
Tala Customer Support
Customer service super fast and easy
Customer service super fast and easy. product is beautiful.
August 24, 2023
Reply from Tala
Hello Christopher,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Both lamps had bent bases
Both lamps had bent bases. Tala responded quickly to acknowledge issue but crickets since.
*a few days after this review Tala reached out and processed the exchange quickly; am happy with the lamps.
August 20, 2023
Reply from Tala
Hello,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
*Update: we are glad to have resolved your issue. Reviews are extremely important to us, and we hope that you will consider updating your score to reflect the overall level of service you have received.
Kind regards,
Amie
Tala Customer Support
Excelente customer servicies
August 17, 2023
Reply from Tala
Hello Berenice,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Emma
Tala Customer Support
I love this lantern!
I love this lantern!
First review I have really wanted to give because
This product is the best! The packaging was incredibly smart and reusable, and the light is so well made!
Such a warm light for LED, and it’s look
Modern and sleek. Holds a charge for ages and it’s so nice I might not use my overhead lights going forward.
In this day and age, when a product is made so well in every way, it’s like Christmas because it is so rare!
Thank you TALA
August 9, 2023
Reply from Tala
Hello Marion,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Amie
Tala Customer Support
Amazing products and customer service
Amazing products and customer service. Very happy with Tala!!!
July 26, 2023
Reply from Tala
Hello Anthony,
Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Correct product and quick service!
July 21, 2023
Reply from Tala
Hello Todd,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Jasmin
Tala Customer Support
Really nice light bulbs
Really nice light bulbs. Nice people. Prompt service. Got my bulbs in a couple days. Can’t be five stars, however. After ordering seven bulbs, I discovered that I needed eight. I messaged the company to see if I could get another bulb added to my order. I never heard back. A couple days later, I ordered the eighth bulb and paid more than 50% of the cost of that bulb in shipping.
July 17, 2023
Reply from Tala
Hello Brian,
Thank you for your honest review. We have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Amie
Tala Customer Support
Kind regards,
Amie
Tala Customer Support
Reply from Tala
Hello Ian,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Beautiful lights were shipped quickly…
Beautiful lights were shipped quickly in with safe but reasonable packaging. A real joy to use as well.
June 20, 2023
Reply from Tala
Hello Marc,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Dafina
Tala Customer Support
Received what I ordered
The website is user friendly and I received exactly what I ordered.
June 16, 2023
Reply from Tala
Hello Edward,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Reply from Tala
Hello cornelius,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product.
Have a great day!
Kind regards,
Tala Customer Support
Got my expensive light bulbs
Got my expensive light bulbs, they came in the mail. Thanks
June 16, 2023
Reply from Tala
Hello Dale,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Dafina
Tala Customer Support
Really great service
Really great service - from easy ordering on the website to fast and safe shipping, everything was great! I love the bulbs that Tala offers - so gorgeous and perfect an elevated look. I will be purchasing again in the future! Thanks Tala! :)
June 16, 2023
Reply from Tala
Hello Danielle,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Dafina
Tala Customer Support
Incredible selection
Incredible selection. This should be your first and last stop
June 13, 2023
Unprompted review
Reply from Tala
Hello Rebecca,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
A beautiful and unusual "lamp"
A beautiful and unusual "lamp"
functional, work of art and unusual
June 5, 2023
Reply from Tala
Hello John,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala Lamp.
Have a great day.
Kind regards,
Emma
Tala Customer Support
My bulb didn't fit
My bulb didn't fit, so I'm returning, but now having to essentially pay the price of the bulb for the return. Not loving that your company can't provide me with a return label. That's all.
May 30, 2023
Reply from Tala
Hello Trine,
Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We have sent you an email directly regarding this.
Kind regards,
Claire
Tala Customer Support
beautiful light bulb.
April 27, 2023
Reply from Tala
Hello Jacob,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Emma
Tala Customer Support
Perfect unique bulb for our one of a…
Perfect unique bulb for our one of a kind chandelier. Thank you.
April 28, 2023
Reply from Tala
Hello Jean,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Dafina
Tala Customer Support
The bulbs are gorgeous and were shipped…
The bulbs are gorgeous and were shipped very quickly.
April 18, 2023
Reply from Tala
Hello Andrea,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
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