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See what reviewers are saying

Rated 5 out of 5 stars

I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... See more

Company replied

Rated 5 out of 5 stars

Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... See more

Company replied

Rated 4 out of 5 stars

I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... See more

Company replied

Rated 2 out of 5 stars

Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... See more

Company replied

Company details

  1. Lighting Store
  2. Furniture Store

Information provided by various external sources

Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

430 reviews

5-star
4-star
3-star
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1-star

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Rated 1 out of 5 stars

Wrong color lamps sent

Wrong color lamps sent - ordered walnut received black

August 23, 2023
Tala logo

Reply from Tala

Hello Phillip,

Thank you for your review. 
Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can, 

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Customer service super fast and easy

Customer service super fast and easy. product is beautiful.

August 24, 2023
Tala logo

Reply from Tala

Hello Christopher,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Amie

Tala Customer Support

Rated 1 out of 5 stars

Both lamps had bent bases

Both lamps had bent bases. Tala responded quickly to acknowledge issue but crickets since.

*a few days after this review Tala reached out and processed the exchange quickly; am happy with the lamps.

August 20, 2023
Tala logo

Reply from Tala

Hello,

Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.

*Update: we are glad to have resolved your issue. Reviews are extremely important to us, and we hope that you will consider updating your score to reflect the overall level of service you have received.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars
Tala logo

Reply from Tala

Hello Berenice,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

I love this lantern!

I love this lantern!
First review I have really wanted to give because
This product is the best! The packaging was incredibly smart and reusable, and the light is so well made!
Such a warm light for LED, and it’s look
Modern and sleek. Holds a charge for ages and it’s so nice I might not use my overhead lights going forward.
In this day and age, when a product is made so well in every way, it’s like Christmas because it is so rare!
Thank you TALA

August 9, 2023
Tala logo

Reply from Tala

Hello Marion,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Amazing products and customer service

Amazing products and customer service. Very happy with Tala!!!

July 26, 2023
Tala logo

Reply from Tala

Hello Anthony,

Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars
Tala logo

Reply from Tala

Hello Todd,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Jasmin 

Tala Customer Support

Rated 4 out of 5 stars

Really nice light bulbs

Really nice light bulbs. Nice people. Prompt service. Got my bulbs in a couple days. Can’t be five stars, however. After ordering seven bulbs, I discovered that I needed eight. I messaged the company to see if I could get another bulb added to my order. I never heard back. A couple days later, I ordered the eighth bulb and paid more than 50% of the cost of that bulb in shipping.

July 17, 2023
Tala logo

Reply from Tala

Hello Brian,

Thank you for your honest review. We have sent you an email directly and we will strive to resolve this for you as soon as we can.

Kind regards,

Amie

Tala Customer Support

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Extremely fast shipping

Extremely fast shipping. Product quality is exceptional.

June 26, 2023
Tala logo

Reply from Tala

Hello Ian,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

Beautiful lights were shipped quickly…

Beautiful lights were shipped quickly in with safe but reasonable packaging. A real joy to use as well.

June 20, 2023
Tala logo

Reply from Tala

Hello Marc,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

Received what I ordered

The website is user friendly and I received exactly what I ordered.

June 16, 2023
Tala logo

Reply from Tala

Hello Edward,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

GREAT QUALITY

GREAT QUALITY - UNIQUE DESIGN - FAST SHIPPING

June 19, 2023
Tala logo

Reply from Tala

Hello cornelius,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product.

Have a great day!

Kind regards,

Tala Customer Support

Rated 5 out of 5 stars

Got my expensive light bulbs

Got my expensive light bulbs, they came in the mail. Thanks

June 16, 2023
Tala logo

Reply from Tala

Hello Dale,

Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

Really great service

Really great service - from easy ordering on the website to fast and safe shipping, everything was great! I love the bulbs that Tala offers - so gorgeous and perfect an elevated look. I will be purchasing again in the future! Thanks Tala! :)

June 16, 2023
Tala logo

Reply from Tala

Hello Danielle,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

Incredible selection

Incredible selection. This should be your first and last stop

June 13, 2023
Unprompted review
Tala logo

Reply from Tala

Hello Rebecca,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

Rated 5 out of 5 stars

A beautiful and unusual "lamp"

A beautiful and unusual "lamp"
functional, work of art and unusual

June 5, 2023
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Reply from Tala

Hello John,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala Lamp.

Have a great day.

Kind regards,

Emma

Tala Customer Support

Rated 1 out of 5 stars

My bulb didn't fit

My bulb didn't fit, so I'm returning, but now having to essentially pay the price of the bulb for the return. Not loving that your company can't provide me with a return label. That's all.

May 30, 2023
Tala logo

Reply from Tala

Hello Trine,

Thanks for your honest review, and I'm sorry to hear that you've not had a smooth experience with us. We have sent you an email directly regarding this.

Kind regards,

Claire

Tala Customer Support

Rated 5 out of 5 stars

beautiful light bulb.

April 27, 2023
Tala logo

Reply from Tala

Hello Jacob,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.

Have a great day.

Kind regards,

Emma

Tala Customer Support

Rated 5 out of 5 stars

Perfect unique bulb for our one of a…

Perfect unique bulb for our one of a kind chandelier. Thank you.

April 28, 2023
Tala logo

Reply from Tala

Hello Jean,

Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!

Kind regards,

Dafina

Tala Customer Support

Rated 5 out of 5 stars

The bulbs are gorgeous and were shipped…

The bulbs are gorgeous and were shipped very quickly.

April 18, 2023
Tala logo

Reply from Tala

Hello Andrea,

Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.

Kind regards,

Amie

Tala Customer Support

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