I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are... See more
Company replied
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See what reviewers are saying
Beautiful fixtures for certain. The hurricane lamp bulb mounting is skewed so bulb doesn’t rest perpendicular to base. Can it be corrected w/o damaging mounting? Love the side lamps. They’re perfe... See more
Company replied
I purchased the Voronoi I lightbulb and it's beautiful, I love it. Shipping was fast and the items arrived packed well. The 4 stars is because I also took a chance and ordered a G9 bulb to replace a... See more
Company replied
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered. Customer server has been friendly but the process is just so slow, which is why I'm giving this purcha... See more
Company replied
Company details
Information provided by various external sources
Tala designs sustainable LED lighting solutions that transform the home, workplace or retail space. Dimmable and decorative lighting that is both beautiful to look at and energy efficient.
Contact info
68 Jay Street, #602 Brooklyn, NY 11201, New York, United States
- 929 294-9574
- customerservice@tala.co.uk
- us.tala.co.uk
My experience was great
My experience was great. At first I had a bad experience with communication but once I knew who to contact everything went very smoothly and they were more than helpful. They replaced my glass top on my portable lamp because it had a scratch. They sent it out right away. So this is why I am changing my original one star rating to 5 because of the great customer service I received. They have wonderful products and would highly recommend them. Thank you for making it right.
September 29, 2022
Reply from Tala
Hello Patricia,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!]
Kind regards,
Monica
Tala Customer Support
Order never showed up.
October 7, 2022
Reply from Tala
Hello Dana,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
Great experience
The lightbulbs arrived very quickly and exactly as advertised on the Tala website.
September 29, 2022
Reply from Tala
Hello Stephanie,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Quick Turnaround and Beautiful Fixture
Love the product and the purchasing experience could not have gone any smoother. Ordered on a Friday, had the product by Tuesday. 10/10 would buy again!
September 20, 2022
Reply from Tala
Hello Michael,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Next Level Lighting
The two gorgeous table lamps I purchased (Echo and Knuckle), along with the replacement bulbs I switched out throughout my home, have revamped my space and taken it to the next level. I'm delighted with the quality, hues and overall appearance of the pieces. And there are many more items I look forward to trying... Tala is my new go-to for all things lighting!
October 4, 2022
Reply from Tala
Hello Jenny,
Thank you for leaving us an incredible 5-star review. We are so pleased to hear that you are loving your Tala lights and for your great feedback. We look forward to your next order. Hope you have a great day!
Kind regards,
Emma
Tala Customer Support
Absolutely beautiful pendants
Absolutely beautiful pendants. I'm so glad to have found them.
September 14, 2022
Reply from Tala
Hello Jessica,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Claire
Tala Customer Support
Reply from Tala
Hello Rina,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Amie
Tala Customer Support
Love the product and responsive service.
August 5, 2022
Reply from Tala
Hello!
Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
Broken Muse Portable Lamp...
Although the Muse Portable Lamp is beautiful, it came broken - the glass exterior was shattered.
Customer server has been friendly but the process is just so slow, which is why I'm giving this purchase a 2-star... I've reached out regarding a return for the damaged item on the day I received the package. That was 12 days ago and to this day I still have not gotten a return label. It just feels concerning that it's taking so long and not sure when I can even get my money back...
September 12, 2022
Reply from Tala
Hello Jessica,
Thank you for your review. Apologies that your experience was not up to our usual standard, we have sent you an email directly and we will strive to resolve this for you as soon as we can.
Kind regards,
Emma
Tala Customer Support
I love these table lamps
I love these table lamps. I have 3 of the 4 David weeks and tala collection.
August 3, 2022
Reply from Tala
Hello Zafir,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Kind regards,
Amie
Tala Customer Support
Website is easy to go through
Website is easy to go through, delivery was smooth, and packaging was clean and secure.
August 15, 2022
Reply from Tala
Hello Mami,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Tala Customer Support
Reply from Tala
Hello Noah,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day!
Emma
Tala Customer Support
A beautiful pendant light
The beautiful pendant light arrived quickly and wrapped up in safe and secure packaging. Couldn’t be more pleased. Thank you!
August 10, 2022
Reply from Tala
Hello Angie,
Thank you for leaving us a 5-star review. We are delighted to hear that you are pleased with our service and product. Have a great day!
Kind regards,
Emma
Tala Customer Support
My New Favorite Lighting Company
I just moved into a new build home, and am busy replacing nearly every light fixture. Lighting is incredibly important to me, and Tala is my new favorite lighting company. The fixtures themselves are high-quality, and the bulbs themselves emit the best light (please note: this is where I'm really picky). Their dim-to-warm technology is stunning. Shipping has been quick, and I love that nearly all the packing materials are non-plastic. I now own at least ten of their products, and will definitely be purchasing more. If I could work for Tala, I would!
August 8, 2022
Reply from Tala
Hello Marlis,
Thank you for leaving us an incredible 5-star review and your great feedback, we are so pleased to hear that you are loving your Tala lights. We look forward to your next order.
Hope you have a great day!
Emma
Tala Customer Support
The unit is fantastic and better than…
The unit is fantastic and better than expected. This is the best one we’ve ever had. Love.
August 2, 2022
Reply from Tala
Hello Dom,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Reply from Tala
Hello,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
Just perfect
Tala lightbulbs have been a go-to for us. We love the look when exposed plus the dimming works quite well for an LED bulb.
This Alumina pendant in Chalk white is our first light fixture purchase and it's beautiful. It's made nicely of quality material and will stand the test of time, design-wise. We're excited to install it and love it!
August 1, 2022
Reply from Tala
Hello Jana,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
Shipping was expeditious and…
Shipping was expeditious and communication from Tala was constant throughout the process. Quick responses to emailed questions.
Their products are beautiful.
July 23, 2022
Reply from Tala
Hello MEL,
Thank you for the 5-star review. We work hard to make sure our customer experience is great, so brilliant to hear you are happy. Enjoy your Tala lights!
Kind regards,
Customer
Tala Customer Support
Reply from Tala
Hello,
Thank you for your glowing review. We are delighted to hear you're so pleased with your new Tala lighting.
Have a great day.
Kind regards,
Amie
Tala Customer Support
stunningly beautiful
we haven't installed them yet, but they arrived super fast and are just stunningly beautiful. now i wish we had planned more locations for pendant lamps in the new house!
July 10, 2022
Reply from Tala
Hello Katja,
Thank you for leaving us a 5-star review. We are delighted to hear that you are satisfied with our service and product. Have a great day!
Kind regards,
Amie
Tala Customer Support
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