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Use AI Reviews 21,723

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 14,320 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the ease of use and the helpfulness of the artificial intelligence, finding it incredibly accurate and efficient for various tasks like writing, programming, and graphic design. Many appreciate how the AI assists in generating ideas, refining text, and providing valuable information, ultimately saving them time and effort. However, some people were dissatisfied with the subscription model, citing issues with unclear trial details, unexpected charges, and restrictive usage limits that quickly depleted their daily allowances. A few other people also felt that the service itself was misleading, with some mistaking it for other AI platforms and experiencing difficulties with customer support regarding refunds.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, finding it very useful and easy to... See more

Artificial intelligence

Consumers find artificial intelligence to be positive. Many users praise its ability to solve programming... See more

Service

Clients share ambiguous opinions on service. Many reviewers express significant dissatisfaction, citing... See more

Subscription

Customers consistently express significant dissatisfaction with subscription practices. Many report being... See more

Product

Reviewers mention positive feedback about the product. Many customers praise its ability to generate accurate... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Most of my requests are successful but I am still unable to produce an ad orr video commercial for my business.

Company replied

Rated 5 out of 5 stars

Outstanding. Way to go Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliv... See more

Company replied

Rated 5 out of 5 stars

The AI is really easy to use. I just ask it questions like I would a human being and it gives me answers and then suggested follow ups, which have all been useful. So far, I have not had issues with i... See more

Company replied

Rated 5 out of 5 stars

my experience is with DeepSeek and Gemini. deepseek wrote my first two books and i'm trying to get help from gemini for my third. while i've enjoyed gemini's help in world building on my phone i'm j... See more

Company replied


Company details

  1. Software Company
  2. Automation Company
  3. Software Vendor

About Use AI

Written by the company

Use AI — Your All-in-One AI Workspace

Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.

Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.

More Than Just Chat

Use AI goes far beyond chat:

  • Web Search — Get AI-powered answers from the web
  • Document Analysis — Upload and extract insights instantly
  • Content Creation — Blog posts, marketing copy, and code
  • Deep Research — In-depth research on any topic in seconds
  • Idea Generation — Brainstorm strategies and plan projects
  • Project Management — Organize and manage work inside one workspace

Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.

Built for Everyone

Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.

Trusted by over million users across 150+ countries, Use AI has earned a 4.8-star rating on Trustpilot with thousands of reviews from real customers who rely on it every day for work, study, and creativity.

Use AI — the smartest way to work with AI. Get started free at use.ai


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

22K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

helped me streamline my processes super…

helped me streamline my processes super efficiently and accurately
saved me time and catered for edge cases with ease

May 17, 2026
Use AI logo

Reply from Use AI

Dear Arndrea Chetty, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

Fraudulent system

Fraudulent system.
I received confirmation from the company, that I would not be charged and that I had cancelled my account the day after paying £1.
They have however still charged me.

I will be reporting and taking it forward if it is not refunded.

May 17, 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Olivia Bollington, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number OLIVIABOLLINGTON652190 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

ok it is great

May 17, 2026
Use AI logo

Reply from Use AI

Dear Dorcas John, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 4 out of 5 stars

can't give a rating

can't give a rating, but rather an impression. I've used it sparingly, occasionally, and for simple topics. The most appreciated aspects are the speed of response and the fact that it's free.

May 17, 2026
Use AI logo

Reply from Use AI

Dear G Dom, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

Easy to use

Easy to use. Great images. Cool output

May 17, 2026
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Reply from Use AI

Dear Kyle Ross, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

helpful love it

May 17, 2026
Use AI logo

Reply from Use AI

Dear Lian, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

Limited with turns which makes me think…

Limited with turns which makes me think that this is a money making business. paid for Premium but was not allowed unlimited use. This is a scam. Deliberately asks many questions for you to use up your turns. This AI site sucks.

May 17, 2026
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Reply from Use AI

Dear Bernice Heuvel, We sincerely apologize for your unsatisfactory experience. Since we can't identify your UseAI account through TrustPilot's data privacy settings, please email us at tp@use.ai with reference number BERNICEHEUVEL704591. This reference number will allow us to quickly identify your account and process your refund immediately. We'll ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

Super j’adore

Super j’adore

May 17, 2026
Use AI logo

Reply from Use AI

Dear Sony Maiga, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

good app to use

I just used the Cloud so I need to test

May 17, 2026
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Reply from Use AI

Dear yana.yaremaicloud.com, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

I dont have subscription and they…

I dont have subscription and they deduct my money with 1910.98 php i want a refund

May 18, 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear Joseph Allan Flor, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number JOSEPHALLANFLOR622783 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

easy to use perfect

perfect and easy to use

May 17, 2026
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Reply from Use AI

Dear Nikos Fijie, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 1 out of 5 stars

JOSEPHTHESPACEMAN484787

JOSEPHTHESPACEMAN484787

Dear Use.ai Support,

I have already cancelled my subscription and provided the transaction reference.

The payment is still showing as pending with my bank. I am requesting that you immediately cancel or refund this transaction before it fully processes.

Please confirm once this has been done, as I would like this resolved as soon as possible.

May 17, 2026
Unprompted review
Use AI logo

Reply from Use AI

Dear JosephTheSpaceman, We’ve sent a request via TrustPilot to identify you in our system. Once you provide your details, we’ll promptly process your refund within a few hours, as it has already been approved. For more details, please information email tp@use.ai with reference number JOSEPHTHESPACEMAN619569 as it will allow us to quickly identify your account and ensure this is handled promptly.

Thank you!
UseAI Team

Rated 5 out of 5 stars

es increible.

es increible.

May 17, 2026
Use AI logo

Reply from Use AI

Dear Víctor Martín, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

Rated 5 out of 5 stars

they have gone step by step

they have gone step by step

May 17, 2026
Use AI logo

Reply from Use AI

Dear Tonya York, Thank you for your wonderful review of UseAI! Your feedback means a lot to us. Best regards, UseAI Team

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