Most of my requests are successful but I am still unable to produce an ad orr video commercial for my business.
Company replied

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Written by the company
Use AI is the all-in-one AI workspace that gives you instant access to 25+ leading AI models — including GPT-5, Claude, Grok, Gemini, DeepSeek, and more — all under one roof, with a single subscription.
Instead of paying for multiple AI subscriptions and switching between different apps and tabs, Use AI lets you chat with any model from one clean, intuitive interface. Pick the right AI for the right task. Compare responses side by side. Switch models mid-conversation without losing context.
Use AI goes far beyond chat:
Everything you need to be productive with AI, in one place: best AI models, web search, idea generation, content creation, document analysis, project management, and deep research. No app-switching. No multiple subscriptions. Just one workspace that does it all.
Whether you're a student researching a paper, a marketer drafting campaigns, a developer debugging code, or a business team scaling AI across your organization — Use AI adapts to how you work.
Trusted by over million users across 150+ countries, Use AI has earned a 4.8-star rating on Trustpilot with thousands of reviews from real customers who rely on it every day for work, study, and creativity.
Use AI — the smartest way to work with AI. Get started free at use.ai
United States
Replied to 100% of negative reviews
Typically replies within 1 week
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JOSEPHTHESPACEMAN484787
Dear Use.ai Support,
I have already cancelled my subscription and provided the transaction reference.
The payment is still showing as pending with my bank. I am requesting that you immediately cancel or refund this transaction before it fully processes.
Please confirm once this has been done, as I would like this resolved as soon as possible.

Reply from Use AI
Terrible experience - no warning of trail ending and notification to charge. The service is poorer than chat gpt it’s sheer cheek they charge in the first place. Avoid at all costs.

Reply from Use AI

Reply from Use AI
helps me in my work and gine me fine ideas and inspiration

Reply from Use AI
This app HAS CHANGED MY LIFE!! i use this app for everything

Reply from Use AI
Fake website.. I spent amount 4k plus INR and still behaves like normal version

Reply from Use AI
Beware & forewarned of their highly Fraudulent practices.
I accepted a 7 day trial today and then decided to cancel the same day. When I attempted to do this, the platform states that I have no account.
From trust pilot reviews, I see that use.ai does not assign me an account until after the 7 days trial. Hence, when I tried to cancel within the 7 day trial period it states I have no subscription. Which means I have no way to cancel. I can only cancel after the ‘subscription’ is active and they’ve charged me the $40 a month.
So, in essence the trial costs $41.00.
Total scam!!
Lyn B

Reply from Use AI
I had no ideas of what to write and AI helped me. It was a great experience. My letter to my grandson was wonderful.

Reply from Use AI
Absolutely terrible experience with Use AI. I subscribed only 4 days ago and was charged €50 for a service that clearly did not meet expectations. When I contacted support to request a refund after just a few days, they flat-out refused.
This company seems far more interested in taking customers’ money than providing fair customer service. Refusing a refund so quickly after purchase is unacceptable and feels extremely dishonest. The support team was cold, dismissive, and completely unwilling to help.
I genuinely regret subscribing and strongly advise others to stay away. There are far better AI services out there with transparent policies and respect for their customers. Use AI has completely lost my trust.

Reply from Use AI
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