Genuinely the worst customer services, delay in over a week for shipping. Sent a phone with a passcode I couldn’t unlock. Phone is faulty, repeatedly getting extremely hot and turning off Trying to... See more
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AVOID!!!! Placed order on 21st June. After not hearing anything from them about delivery, I emailed them on 26th June and was told they had sent their warehouse staff home as it was 42 degrees... See more
Fab service had the phone a few months but a fault with the battery but honestly they couldn't do enough everything was sorted promptly cannot fault this company and would definitely use them again th... See more
Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return... See more
Company details
Information provided by various external sources
Shop for refurbished mobile phones at the lowest cost at Used Mobiles 4 U. We provide a wide range of popular used mobiles available online. Visit our website now!
Contact info
United Kingdom
- usedmobiles4u.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Delivered in time and so simple to…
Delivered in time and so simple to Hoover all the info and pictures out of my old phone. No problem in recommending this company.
Great , quality fantastic, as described
Great phone, I have bought 2 as was happy with the first. Not next day delivery but only a few days wait, which isn’t a problem when you get a good service
Worst experience ever no customer…
Worst experience ever no customer service don’t answer emails sent wrong phone which was purchased as daughters birthday present
Only issue was waiting well over a week
Only issue was waiting well over a week for my phone had to email them twice. The phone seems perfect no marks on it at all came in Motorola box gell case and headphones. If your not in a rush and pay on credit card for the extra security then its good used phone site. I know people have put similar issues lack of communication from them. But that's why I pay on credit card as the cards jointly liable for any issues over 100 pounds. If I do have any issues under the 6 month warranty I will first email use mobiles to get them chance to resolve the problem after that that's when you go through your credit card to get my money back.
Bought an iPhone 11 Pro and wasn't…
Bought an iPhone 11 Pro and wasn't working the day it arrived.
All good product and delivery.
It was an easy process and phone is…
It was an easy process and phone is excellent no complaints at all
Great service.
Great service!
purchase of used mobile phone
mobile i bought came very quickly but did not come with charger only lead!!??
WHY?
unable to contact company to report.
Complete Scam!
Impossible to contact! My phone is faulty and you are not responding to emails. Tried to return the phone to you via recorded delivery but it was returned to me, unopened with ‘gone away’ written across the package!
Absolutely brilliant
Absolutely brilliant
Phone was in perfect condition better than expected
Delivered on time with no hassle
Would use them again
Really nice phone arrived so was…
Really nice phone arrived so was extremely pleased with that
The only criticism really is that I thought I would receive my phone the next day as stated on website at the time of my order but had to wait 2 days. Customer service were quick to respond to my query though
Sensitive touch
This phone was advertised as new.The charge only lasts a few hours & the screen is irritatingly too sensitive to touch
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