Used Mobiles 4 U Reviews 

147
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Genuinely the worst customer services, delay in over a week for shipping. Sent a phone with a passcode I couldn’t unlock. Phone is faulty, repeatedly getting extremely hot and turning off Trying to... See more

Rated 1 out of 5 stars

AVOID!!!! Placed order on 21st June. After not hearing anything from them about delivery, I emailed them on 26th June and was told they had sent their warehouse staff home as it was 42 degrees... See more

Rated 5 out of 5 stars

Fab service had the phone a few months but a fault with the battery but honestly they couldn't do enough everything was sorted promptly cannot fault this company and would definitely use them again th... See more

Rated 5 out of 5 stars

Decent price delivered on time BUT when the iphone microphone was erratic I contacted Used Mobiles 4 U to arrange a replacement or refund. This is when they showed their excellence. Arranged return... See more

Company details

  1. Cell Phone Recycling and Unlocking Service

Information provided by various external sources

Shop for refurbished mobile phones at the lowest cost at Used Mobiles 4 U. We provide a wide range of popular used mobiles available online. Visit our website now!


Contact info

3.0

Average

TrustScore 3 out of 5

147 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.0

All reviews

(147)

12 reviews in the last 12 months

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Rated 4 out of 5 stars

Only issue was waiting well over a week

Only issue was waiting well over a week for my phone had to email them twice. The phone seems perfect no marks on it at all came in Motorola box gell case and headphones. If your not in a rush and pay on credit card for the extra security then its good used phone site. I know people have put similar issues lack of communication from them. But that's why I pay on credit card as the cards jointly liable for any issues over 100 pounds. If I do have any issues under the 6 month warranty I will first email use mobiles to get them chance to resolve the problem after that that's when you go through your credit card to get my money back.

September 28, 2022
Rated 1 out of 5 stars

Complete Scam!

Impossible to contact! My phone is faulty and you are not responding to emails. Tried to return the phone to you via recorded delivery but it was returned to me, unopened with ‘gone away’ written across the package!

July 28, 2022
Rated 4 out of 5 stars

Really nice phone arrived so was…

Really nice phone arrived so was extremely pleased with that
The only criticism really is that I thought I would receive my phone the next day as stated on website at the time of my order but had to wait 2 days. Customer service were quick to respond to my query though

July 22, 2022
Rated 3 out of 5 stars

Sensitive touch

This phone was advertised as new.The charge only lasts a few hours & the screen is irritatingly too sensitive to touch

July 21, 2022

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