US Federal Contractor Registration (USFCR) Reviews 

Emerlee was thorough and patient during the entire experience. In fact, I am not sure I would have "survived" without Emerlee. I truly enjoyed her expertise and knowledge of the whole system and guidance through it.

While the sam.gov system is far from perfect, the USFCR provides attentive, informed and responsive case workers to shepherd you through the process. They are worth the investment.

As an organisation we struggled to get registered with SAM for 2 years. In that process we lost some awards due to the incomplete registration. After visiting the US embassy we got contact to work with a case manager. It took 2 months for the case manager to work on our case since it had data which was not corresponding. Emerlee was very patient with us and always on call when we made follow-up with her. We are very happy to have gone the Usfcr way or else we would still be struggling to register our organisation.

Zakia our rep was great. But when she was out, there was apparently a substitute rep. Our registration was stalled due to info needed and the sub rep never followed up or helped us move it along. Once Zakia was back, we were back in business and things got done. But the handoff and customer care in her absence was terrible. It's only because Zakia was so good and could handle our subsequent case that we are back with more business.

Emerlee was fantastic!

The new process for SAM Registration was more than disappointing and yet Emerlee remained positive and did everything that she could as quickly as she could to get our small company through it. The sad part is that many small businesses will have gone out of business due to no fault of their own. The government is culpable in the penalization of many smaller firms who could not withstand this broken process. How about not going cold turkey on a program before you know it works next time.

All that aside, Emerlee was great!!!

The State of Delaware - Department of Technology and Information had a great and successful experience working with the case manager Zakia Wilder.
She is very knowledgeable, confident, patient, and supportive. Thank you for your help and good service, Zakia.

SCAM,SCAM,SCAM STAY AWAY FROM THIS TOXIC GARBAGE "GOVERNMENT CONTRACT..." THERES NOTHING THERE , THERES THAT WOMEN MARIANNE SWAGGER , A VERY POOR SALE PERSON , A LIAR AND VERY DISHONEST HUMAN BEING , A NASTY WOMEN ... I DID LOST $805.62 OF MY MONEY...
KARMA IS REAL SHE WILL PAY FOR ITS IS COMING.

I worked with Kim Deakley of USFCR over the course of about 3 months to resolve a very difficult SAM registration. She was extremely engaged, responsive to emails, and could be reached by phone anytime needed. We would not have succeeded in this registration process without her skills and patience. I'm very grateful for her contributions to the resolution of our problem! Thank you Kim! C. Brent Dane

Kendall was very professional and did a great job, helping us with the registration.

Emerlee is very professional and knows her job very well. She navigated me with all the minor details to make sure the registration is done in an expedited manner . I will recommend her and the company if you want to save time with SAM registration

Zakia was beyond helpful, and very easy to work with. She demonstrated outstanding service, as evidenced by, among other things, her willingness to work with me for over an hour trying to troubleshoot an issue with registration. Further, she even followed up to see what else she could help me with. I am so grateful for her assistance and kindness.

Our case manager Emerlee Trevino did a get job assisting us with our SAM Registration.

My Case Manager's diligence in handling my SAM registration was nothing less than perfect. If I had to start the process all over again and had the option of picking a case manager....my choice would surely be her. Thanks so much, Emerlee Trevino!

I am recently new to my position and had several inquiries about our account. Emerlee provided AMAZING assistance to transition our account from our former CEO to me. She went over and beyond what was expected..... not only did she explain what I needed to do, she literally took the wheel and guided me through the entire process! She has set the barometer for customer service. Thank you Emerlee!

I have been working with Liliana for over 10 years and she has always been awesome. Any time I have a question she always answers and in a very timely manner. She takes the time to explain things and is a very friendly person.

Emerlee was a great help to get us registered. She stayed on top of our registration and kept it moving. Glad we had her helping us out.

I have worked with Liliana Lander for several years in relation to our Sam's registration. She is very knowledgeable and helpful with any questions and/or concerns I may have

Emerlee Trevino help us through all this process. Great communication and very helpfully and make the process very easy.

Emerlee was very helpful through the whole process and kept us updated at every stage. It took longer than expected but that was due to the system change that happened while we were in process.

I have been working with Liliana for quite a few years and she is wonderful, always so kind and helpful.