US Federal Contractor Registration (USFCR) Reviews 

634
•
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 46 reviews, reviewers had a great experience with this company. Customers frequently praise the dedicated staff for guiding them smoothly through complicated government registrations, providing exceptional communication and consistently prompt support every step of the way. Consumers note that the team makes stressful administrative tasks completely effortless, ensuring critical deadlines are always met and paperwork is finished correctly. Though some reviewers were not happy with the service, mentioning that similar registration assistance can actually be found entirely for free elsewhere. A few individuals also felt that the overall experience involved pushy sales tactics alongside unfulfilled promises regarding extra help with landing lucrative contracts.

What people talk about most

Staff

People report positive experiences with staff, frequently highlighting the team's exceptional communication,... See more

Service

Reviewers mention positive feedback about service, with many customers praising efficient staff members who... See more

Customer service

Users describe positive interactions with customer service, often praising assigned representatives for... See more

User experience

Consumers find user experience to be positive, highlighting seamless processes and exceptional support from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jeffrey Hoffses was great. I manage 3 companies and he helped me to renew all 3 to get them in sync to make it easier to manage. He reached out internally to help process things, without adding addi... See more

Rated 5 out of 5 stars

I know others will say you could do this without assistance, but i couldn't. I've never done it before and I found out confusing. Jeffery helped me immeasurably, and kept following up in phone calls... See more

Rated 5 out of 5 stars

I have worked with Jeffery at USFCR for the past two years and have been extremely happy with the level of service and support he has provided. This year was especially challenging because we changed... See more

Rated 5 out of 5 stars

Jeff was very helpful in assisting with updating our company information. He made it effortless and efficient. We couldn't have completed it in time without his help.


Company details

  1. Business and IT Consulting Agency
  2. also in
  3. Business Development Service

Written by the company

USFCR is the largest and most trusted System for Award Management (SAM) registration and renewal services company. USFCR has completed over 100,000 compliant SAM registrations for businesses and nonprofits during our 10 years in business. We also provide set-aside registrations and certifications, including women-owned, veteran-owned, HUBZone, 8(a) Business Development Program, and other federal contracting services, training, and technology.


Contact info

4.1

Great

TrustScore 4 out of 5

634 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(634)

40 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

USFCR helped us win a contract on our first try!

USFCR helped me get my business into the SAM system quickly and accurately. I was able to set up careful searches that alert me to only the appropriate opportunities for my company.

Most importantly, when submitting a proposal, my representative puts in the extra effort to ensure it's as good as possible. His attention and dedication helped us win the very first contract we ever attempted!

September 19, 2022
Unprompted review
Rated 5 out of 5 stars

Elizabeth is about the most attentive…

Elizabeth is about the most attentive person I have had the pleasure of working with. I mean every email, phone call, text, She was on it. I really appreaciate all of your hands attention you showed in getting us approved for our 8a certification. You Rock! Literally!

July 8, 2022
Unprompted review
Rated 5 out of 5 stars

Using the USFCR team to help my company…

Using the USFCR team to help my company qualify for the Sams Registration, SDVOSB Certification and 8(a) Federal Certification was outstanding. We was assisted by Zakia Wilder for Sam Registration and SDVOSB Certificate and Elizabeth Siniari with 8(a) Federal Contract Certification. `Both Zakia and Elizabeth ensured that all my request was meet without any difficulties. Our company entire experience was greatly appreciated with the outcome of this transaction. We will continue to reach out for future business needs to USFCR staff. Thanks for all the support.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Easy to work with...very helpful!

This process took much longer than expected due to a few issues along the way. The FSD was behind on answering tickets which delayed the process. Emerlee was great at keeping us updated every step along the way and got things processed as soon as possible. She was certainly a pleasure to work with and very helpful. She responded very quickly and professionally.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

I've had the pleasure of working with…

I've had the pleasure of working with Liliana Lander for several years and every year is not only productive it is enjoyable. She is proficient and friendly, a winning combination. Working with Peter and Liliana has been a positive experience.

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

USFCR provided great guidance and…

USFCR provided great guidance and timely assistance for my firm. Also, my assigned case manager resolved a prior registration error that other firms were unable to correct. I highly recommend the USFCR team!

September 2, 2022
Unprompted review
Rated 5 out of 5 stars

Use USFCR if you want support in govt contracting!

I've been working with Kendall and Adam from USFCR, and I have only great things to be say about each of them as individuals, the support they've provided, and the process itself.

It began on with an urgent need for support to get through the government vendor registration process--Adam and Kendall could not have been more responsive. I was on the phone with Adam within an hour of first reaching out and Kendall got on a call the next day. They were immediately understanding of my company's situation, they took the correct actions without hesitation, and provided the exact documentation and guidance I needed.

We then moved into a second phase of closing on a government contract (the impetus for the previous step). Again, the dynamic duo was ON TOP OF THE SITUATION like I've never seen. They were open to taking calls at any hour of the day, sending updates, gathering information on our behalf, and moving us forward as expeditiously as anyone could.

In the end, WE GOT THE CONTRACT. And I am confident that this achievement was a direct result of working with USFCR. Beyond that, the confidence their expertise gave me throughout the entire process was invaluable in staying motivated and persevering through the bureaucratic maze of government contracting.

That confidence persists and will certainly be supportive as USFCR and my company continue to partner on attaining government contracts in the future.

Thank you Kendall and Adam, and the USFCR team that supported them to support me!!

Daniel Shore
LETS We Can, LLC
Multi-team Collaboration Training for Cybersecurity

August 31, 2022
Unprompted review
Rated 5 out of 5 stars

Emerlee Trevino was a highly professional and excellent case manager

Emerlee Trevino was a highly professional, knowledgeable, responsive, personal and friendly case manager. We had asked USFCR for their support after our company couldn't get a CAGE number after SAM.GOV's system upgrade and a mismatch in the EVS company match step. We were under enormous time pressure and had already waited and consulted the SAM.GOV Helpdesk via tickets for weeks. Unfortunately, the SAM.GOV Helpdesk team was overwhelmed with incident tickets. Emerlee was very good and fast in getting us registered and communicated very efficiently and promptly with us. Thank you!

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Re establishing our SAM Registration

I had no experience with the SAM processes. We needed to re-establish our registration for SAM.
Zakia Wilder handled the process for us to a successful completion. We look forward to continuing to work with USFCR in the future.

August 25, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look