USHUD.com Reviews 528

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach from team members, who are often described as kind, knowledgeable, and welcoming. Reviewers frequently highlight the excellent customer service and sales teams, noting their thorough explanations and quick responses to inquiries. Conversely, a small portion of people felt dissatisfied with the leads provided, describing them as unqualified or unresponsive, and some even felt that there were issues with the company's marketing. A few other people also felt that response times were slow, or that they struggled to get in touch with the company for follow-up on concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Service

Customers had ambiguous experiences with service. While some reviewers expressed satisfaction, praising the... See more

Response time

Clients share ambiguous opinions on response times. Some customers experienced excellent, prompt... See more

Marketing

Reviewers highlight ambiguous aspects of marketing. While some customers appreciate the transparency and... See more

Based on these reviews

Rated 4 out of 5 stars

Just getting started with USHUD but the professionalism by each member of their team so far has been of such a high caliber. They have given me confidence that with their support, I will be able to gr... See more

Company replied

Rated 4 out of 5 stars

The information I received regarding USHUD was positive . I am now Waiting for a client that should be sent to me so I may begin my work to help a person who needs my services. So far I have received... See more

Company replied

Rated 4 out of 5 stars

So far, I have received 4 or 5 leads, but they have not been responsive to my questions. In other words, they said "Oh we don't know what you are talking about. They act like they are not search... See more

Company replied

Rated 4 out of 5 stars

So far this is great, I was expecting this call yesterday and was slightly disappointed that it did not happen. I expected that no call would be coming in as ive had so many of these promises made by... See more

Company replied


Company details

  1. Advertising Agency
  2. Real Estate Consultant

Information provided by various external sources

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.


Contact info

3.9

Great

TrustScore 4 out of 5

528 reviews

5-star
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1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Leads delivered as promised!!

Leads delivered as promised!!

Set up to follow up, my experience has been solid. As an industry veteran I have tried most of the leads service fall short as more words and no action.....

Keep up the great work

October 29, 2025
USHUD.com logo

Reply from USHUD.com

Thanks so much for the kind words! We’re thrilled to hear your experience has been solid and that the leads are delivering as promised. It means a lot coming from someone with your industry experience. We’ll definitely keep working hard to make sure it stays that way!

Rated 4 out of 5 stars

The information I received regarding…

The information I received regarding USHUD was positive . I am now
Waiting for a client that should be sent to me so I may begin my work to help a person who needs my services. So far I have received nothing. But my money has been paid in advance. Just patiently waiting.

October 28, 2025
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Reply from USHUD.com

Thank you for sharing this with us and we appreciate you giving USHUD the chance to work with you. We’re glad to hear your initial experience and information was positive — and we absolutely understand wanting to get started right away.

Our team will look into your account to make sure everything is properly activated on our end and that your leads are flowing correctly. We never want you waiting or feeling unsure after making an investment with us.

You should begin seeing leads shortly — if for any reason you do not, please reply back here or call support so we can assist right away and make sure everything is running smoothly.

Thank you again for your patience — we’re excited to help you connect with clients who need your services.

Rated 2 out of 5 stars

The lead is non responsive, when calling, text and sent an email

The lead is non responsive. One of the leads the phone number is not valid.

October 28, 2025
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Reply from USHUD.com

Thanks for bringing this to our attention! It’s not common for leads to be unresponsive or have an invalid number, but we’re happy to take a look and help.

We appreciate you letting us know — we want to make sure you’re getting the best possible results from your leads!

Rated 3 out of 5 stars

Experience receiving leads

It has been over a week and I have not gotten any dads in the three county area that I am signed up for. I was not told until I inquired about the lack of leads that it is a pay per click system, meaning that I needed to pay more to get in front of customers. The rep that reached out to me just said he could do a better price when I initially said it was too expensive per month for me to sign up. He never mentioned that a higher monthly fee meant more visibility online.

October 17, 2025
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Reply from USHUD.com

Thank you for bringing the slow start to our attention — we really appreciate the feedback. We’ll review your account and make some adjustments to help improve your results. Please keep us in the loop on how things progress — we want to make sure you’re getting the most out of your coverage area.

Rated 5 out of 5 stars

Having an entire county rather than…

Having an entire county rather than competing with other agents to be the first to get in touch with someone is a blessing. I’m going to try this out and see how it works for me, and hopefully I will report back in another month!

October 24, 2025
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Reply from USHUD.com

Thanks so much for sharing that! We’re glad you’re enjoying the exclusive county setup — it really does make a big difference when you’re not competing for every lead. We’re confident you’ll see great results once you’ve had a little time to work the system. Looking forward to hearing your update next month!

Rated 5 out of 5 stars

USHUD Quick and easy

USHUD has the resources to enhance my prospective real estate leads. I am impressed with the presentation. Barry was very thorough and accommodating in his presentation.
Looking forward to the results

October 20, 2025
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Reply from USHUD.com

Thank you so much for the great feedback! We’re thrilled to hear that you found the presentation helpful and that Barry made the process clear and easy. We appreciate the opportunity to work with you and look forward to seeing your success with USHUD!

Rated 5 out of 5 stars

Honesty and professionalism

My experience with USHUD.com has been very smooth. The account representatives have been professional, easy to communicate with, and great at explaining everything in detail.

October 16, 2025
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Reply from USHUD.com

Thank you so much for the positive feedback! We’re thrilled to hear your experience has been smooth and that our team has been helpful and communicative. We truly appreciate you taking the time to share this — we’ll be sure to pass your kind words along to your account representatives!

Rated 1 out of 5 stars

ZERO Customer Service!!!

I've gotten only one lead, and it wasn't a real person. I've asked the company to call me several times to discuss what is going on (or what ISN'T for that matter) and nobody is responding.

October 7, 2025
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Reply from USHUD.com

We’re very sorry to hear about your experience and appreciate you bringing this to our attention. We did attempt to reach you three times, but it seems we’ve been playing phone tag. We definitely want to resolve this and get clarity on your lead situation.

Please contact us directly at (800) 230-9519 at your earliest convenience, and we’ll make it our top priority to address your concerns and ensure you get the support you need. Your satisfaction is important to us, and we want to make this right.

Rated 5 out of 5 stars

I just started

I just started, I'll know after I attempt to contact the 1st lead

October 14, 2025
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Reply from USHUD.com

That’s totally understandable! Take your time getting started — once you reach out to your first lead, you’ll get a much better feel for how the process works. If you have any questions or run into anything along the way, we’re here to help.

Rated 5 out of 5 stars

Off to a great start!

Glad to be partnering with USHUD for active leads in the mortgage market. My business has received two viable leads in the first 72 hours. These were two more than I received the previous month. Thank you for this new relationship. Stay tuned!

October 13, 2025
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Reply from USHUD.com

We’re thrilled to hear that. It’s great to know you’re already seeing results so quickly. Our goal is to connect you with motivated buyers and keep that momentum going. Thank you for trusting USHUD — we’re excited to see your continued success!

Rated 1 out of 5 stars

Absolute dishonesty in their practice

Absolute dishonesty in their practice. They called me after signing on for one month, telling me about their platinum membership and never mentioned an additional charge in agreement to an additional three month term. They only mentioned what the product offers. And when you get to get ahold of them, no one is available.

September 14, 2025
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Reply from USHUD.com

We’re sorry to hear about your experience, and we truly appreciate you bringing this to our attention. Transparency is very important to us, and we never want anyone to feel misled or unable to reach our team. Please send us a direct message with your contact details so we can review your account, clarify the terms, and make things right as quickly as possible.

Rated 2 out of 5 stars

So far its been hard to get in touch…

So far its been hard to get in touch with Corporate, and the contact about "platinum membership" is NOT clear

September 30, 2025
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Reply from USHUD.com

We’re sorry for the confusion and difficulty reaching us. Clear communication is very important to us, and we want to make sure you fully understand your account and any membership details. Please send us a direct message with your contact information so we can review your account, clarify the Platinum Membership, and make sure everything is set up the way you expect.

Rated 5 out of 5 stars
USHUD.com logo

Reply from USHUD.com

Thank you for taking the call! Our goal is to make sure you have all the support you need to get the most out of your program. If you have any questions or need further assistance, we’re always happy to help.

Rated 5 out of 5 stars

USHUD on-boarding

USHUD has been very attentive during my on-boarding. I am looking forward to working with them to help as many families as I can as I close out this year.

September 30, 2025
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Reply from USHUD.com

Thank you for the kind words! We’re thrilled to hear your onboarding experience has been smooth, and we’re excited to support you as you help families find their next home. Here’s to a successful end of the year and many more connections ahead!

Rated 1 out of 5 stars

leads suck

Everyone at Ushud.com seems friendly at first, which is exactly how they draw you in — but once they have your money, the experience changes. They use deceptive marketing tactics, repeatedly trying to charge you for additional services. The leads are terrible; I’ve received five, and every single one was completely useless. I strongly do not recommend this company.

October 7, 2025
Unprompted review
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Reply from USHUD.com

We’re very sorry to hear about your experience and appreciate you sharing your feedback. Transparency and trust are extremely important to us, and we never want any client to feel misled or dissatisfied with their leads. Please reach out to our support team directly so we can review your account, address the concerns about charges, and work to make things right.

Rated 1 out of 5 stars

I signed up for this over 3 weeks ago…

I signed up for this over 3 weeks ago and have not received one lead at this point. Very disappointing

September 24, 2025
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Reply from USHUD.com

We’re very sorry to hear about your experience and understand your frustration. Generating quality leads is our top priority, and we’d like to review your account to see what’s causing the delay. Please send us a direct message with your contact details so we can get this resolved as quickly as possible.

Rated 5 out of 5 stars

Thanks for the opportunity and I look…

Thanks for the opportunity and I look forward to working with you!

October 7, 2025
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Reply from USHUD.com

Thank you! We’re excited to have you on board and look forward to working together as well. Here’s to a successful partnership!

Rated 1 out of 5 stars

The ultimate worst pay for leads I have…

The ultimate worst pay for leads I have ever paid for. They hooked me with the amount of potential leads and I have not even received 5 in 1 month. Plus, their email system stops working and you don’t even get the entire lead information. AND when you reach out to ask for help, nobody returns your email or call. A complete rip off.

September 4, 2025
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Reply from USHUD.com

We’re very sorry to hear about your experience and understand your frustration. This is not the level of service we strive to provide. Please send us a direct message with your contact details so we can review your account, address the issues with lead delivery and email communication, and work to resolve this as quickly as possible.

Rated 5 out of 5 stars

Onboarding process has been a breeze!

I am brand new to the HUD program, but so far the staff have been very friendly and proactive in getting me set up in the program! It seems easy enough on my end, so I look forward to getting new leads through the program!

October 2, 2025
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Reply from USHUD.com

Welcome aboard! We’re excited to have you in the program. It’s great to hear our team made the setup process smooth and friendly. We look forward to helping you connect with new leads and supporting your success every step of the way!

Rated 5 out of 5 stars

Awesome!

From the first phone call, everything has been great. :)
Thank you T! I appreciate all you have done so far.

October 1, 2025
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Reply from USHUD.com

Thank you for the kind words! We’re so glad your experience has been great from the very start. T will be happy to hear your appreciation—we’re excited to continue supporting you!

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