USHUD.com Reviews 528

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitudes, making interactions pleasant and productive. Many people appreciate the personalized and understanding approach from team members, who are often described as kind, knowledgeable, and welcoming. Reviewers frequently highlight the excellent customer service and sales teams, noting their thorough explanations and quick responses to inquiries. Conversely, a small portion of people felt dissatisfied with the leads provided, describing them as unqualified or unresponsive, and some even felt that there were issues with the company's marketing. A few other people also felt that response times were slow, or that they struggled to get in touch with the company for follow-up on concerns.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for being... See more

Customer service

Customers consistently note ambiguous experiences with customer service. Many reviewers praise the... See more

Service

Customers had ambiguous experiences with service. While some reviewers expressed satisfaction, praising the... See more

Response time

Clients share ambiguous opinions on response times. Some customers experienced excellent, prompt... See more

Marketing

Reviewers highlight ambiguous aspects of marketing. While some customers appreciate the transparency and... See more

Based on these reviews

Rated 4 out of 5 stars

Just getting started with USHUD but the professionalism by each member of their team so far has been of such a high caliber. They have given me confidence that with their support, I will be able to gr... See more

Company replied

Rated 4 out of 5 stars

The information I received regarding USHUD was positive . I am now Waiting for a client that should be sent to me so I may begin my work to help a person who needs my services. So far I have received... See more

Company replied

Rated 4 out of 5 stars

So far, I have received 4 or 5 leads, but they have not been responsive to my questions. In other words, they said "Oh we don't know what you are talking about. They act like they are not search... See more

Company replied

Rated 4 out of 5 stars

So far this is great, I was expecting this call yesterday and was slightly disappointed that it did not happen. I expected that no call would be coming in as ive had so many of these promises made by... See more

Company replied


Company details

  1. Advertising Agency
  2. Real Estate Consultant

Information provided by various external sources

Foreclosure listings at USHUD.com allow you to search foreclosures by state to find local properties for sale. Access our free foreclosure listings now to browse nationwide HUD Homes for sale including Fannie Mae foreclosures, bank REO properties & more.


Contact info

3.9

Great

TrustScore 4 out of 5

528 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 82% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

Save yourself, RUN as fast as you can from Us Hud leads

These leads are beyond HORRIBLE. I can't believe I paid 349 a month for GARBAGE. I cannot wait to be done with this 6 month waste of my time. My latest lead is from "Chicken Soup" with a fake email of Hhdgjbffujgmail.com. Do not under any circumstances give these people your Money.

September 29, 2025
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Reply from USHUD.com

We’re so glad to hear you enjoyed working with Jessica! With your 26 years of experience in real estate and our partnership through USHUD, we’re confident this will be a rewarding journey. We look forward to supporting your success every step of the way!

Rated 5 out of 5 stars

So far so good…

Barry was very quick to respond. Jennifer was polite and gave me a lot of great information.

October 1, 2025
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Reply from USHUD.com

Thank you for sharing your experience! We’re glad Barry was quick to respond and that Jennifer was able to provide you with helpful information in a friendly and professional way. We’ll be sure to pass along your kind words to them!

Rated 3 out of 5 stars

Too soonStarting and will respond after leads…

Starting and will respond after leads work.

September 19, 2025
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Reply from USHUD.com

Thank you for your feedback! We’re excited to have you getting started and look forward to hearing how your experience goes once you’ve had a chance to work with the leads.

Rated 5 out of 5 stars

US HUD had my account setup in less than 1 hour!

US HUD had my account setup and I started getting leads in less than an hour. The pricing seems affordable and will update this review once I've had some time to experience the quality of the leads.

September 24, 2025
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Reply from USHUD.com

Thank you for sharing your experience! We’re glad to hear your setup was quick and seamless, and that you’re already starting to see leads come in. We look forward to hearing your updates as you work with the platform, and our team is here to support you along the way.

Rated 5 out of 5 stars

The customer service and sales team are…

The customer service and sales team are great! I feel excited to try it out with little risk. I feel like it’s going to be a great move for my career and I’m looking forward to seeing the magic happen with their services. I’m also excited about the resources they offer as I value having a dynamic platform.

September 24, 2025
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Reply from USHUD.com

Thank you so much for the kind words! We’re thrilled to hear you’re excited to get started and we can’t wait to see the impact this has on your business. Our team is here to support you every step of the way, and we’re confident you’ll find real value in both the leads and the resources available. Here’s to big success ahead!

Rated 2 out of 5 stars

These are suppose to be verified leads

These are suppose to be verified leads. The quality of the leads so far leaves a lot to be desired. I guess once they have the upfront money they are happy to leave Realtors hanging. I expect a big improvement in the quality

September 3, 2025
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Reply from USHUD.com

Thank you for sharing your feedback with us. I’m sorry to hear that your experience with the leads hasn’t met your expectations so far. Our goal is always to provide high-quality and I understand how frustrating it can feel when the results don’t reflect that. Please know that we are committed to working with you to improve the quality and performance of your leads. If you’re open to it, we’d love to review your account with you, go over best practices, and ensure you’re set up for better success moving forward. Your business matters to us, and we want to make sure you see the value.

Rated 5 out of 5 stars

So far everyone has been very…

So far everyone has been very responsive and easy to work with.

September 17, 2025
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Reply from USHUD.com

We really appreciate your feedback! Our team works hard to make the process smooth and collaborative, so it’s great to hear you’ve had a positive experience so far.

Rated 5 out of 5 stars

Great understandable communication with…

Great understandable communication with both reps I've dealt with. True problem solvers

September 16, 2025
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Reply from USHUD.com

We’re so glad to hear that both of our team members provided clear communication and real solutions. That’s exactly the kind of support we strive to deliver every day. Thank you for sharing your experience!

Rated 5 out of 5 stars

So far the team has been very polite…

So far the team has been very polite and understanding. I am just getting set up with USHUD.com. I will report back once I get started.

September 12, 2025
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Reply from USHUD.com

Thanks for sharing! Glad to hear the team’s been helpful so far. Take your time getting set up, and we can’t wait to hear how things go once you’re up and running with USHUD.com!

Rated 5 out of 5 stars
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Reply from USHUD.com

We’re so glad to hear you’ve had a good experience with the team! The people here really do their best to make things easy and supportive, and it’s great to know that’s coming through. We’re excited to keep helping as you get set up with USHUD.com.

Rated 5 out of 5 stars

So far

So far, the reps have been helpful and professional and treated me with a great sense of humor.
It remains to be seen if the product lives up to its billing.

September 11, 2025
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Reply from USHUD.com

We’re happy to hear our reps have been helpful, professional, and brought some humor to the process—that’s exactly the experience we aim to provide. We completely understand wanting to see how the product performs, and we’re confident it will meet your expectations. Please don’t hesitate to reach out if you need anything along the way—we’re here to support you.

Rated 4 out of 5 stars

Jennifer Asbury Client Member Services ROCKS

Jennifer Asbury, Client Member Services, was my CSR. She was informative, warm and friendly, and with that type of energy, I knew I wanted to be a part of this business opportunity.

September 10, 2025
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Reply from USHUD.com

Thank you for sharing your experience! We’re so glad to hear Jennifer made such a positive impression. Her warmth and professionalism are exactly what we strive for. We’re excited to have you on board!

Rated 4 out of 5 stars

High Caliber of Professionalism

Just getting started with USHUD but the professionalism by each member of their team so far has been of such a high caliber. They have given me confidence that with their support, I will be able to grow my business. Excited to see the results of our team work.

September 10, 2025
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Reply from USHUD.com

We’re so glad to hear you’ve had a great first impression with the team! Professionalism and support are what we strive for, and it’s exciting to know that it’s already giving you confidence as you get started. We can’t wait to see your business grow and the results of our teamwork together!

Rated 5 out of 5 stars

I haven’t got to do anything with USHUD…

I haven’t got to do anything with USHUD yet, but I am looking forward to widen my experience with this company. I’m looking forward to closing deals.

September 9, 2025
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Reply from USHUD.com

Thanks for sharing! We’re excited to have you on board and glad to hear you’re looking forward to getting started. With the tools and support from our team, we’re confident you’ll be closing deals soon. Can’t wait to see your success with USHUD!

Rated 5 out of 5 stars

Fawn My original representative was…

Fawn My original representative was amazing then i spoke woth Jennifer today and she was also very good & nice

August 28, 2025
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Reply from USHUD.com

We’re so glad to hear both Fawn and Jennifer made such a positive impression! It’s great knowing our team was able to give you a helpful and friendly experience every step of the way. Thanks for sharing your feedback!

Rated 5 out of 5 stars

Onboarding success!

Working with a competent staff of people who know what they are doing and how to present the product to folks like me who are new to this platform is amazing. I am thoroughly pleased with their performance!

September 3, 2025
Unprompted review
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Reply from USHUD.com

We’re so happy to hear this! Our team takes pride in guiding new members and making the process smooth, so it’s wonderful to know their efforts made such a strong impression. We’re thrilled you’re pleased and look forward to supporting you as you continue with the platform.

Rated 5 out of 5 stars

it was great

August 27, 2025
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Reply from USHUD.com

Glad to hear it was a great experience! We’re happy to have you with us and look forward to keeping that momentum going.

Rated 5 out of 5 stars

Jennifer was very helpful explaining…

Jennifer was very helpful explaining the onboarding process

August 29, 2025
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Reply from USHUD.com

We’re so glad to hear that Jennifer was able to make the onboarding process clear and helpful! We’ll be sure to share your kind words with her. Welcome aboard—we’re excited to work with yo

Rated 4 out of 5 stars

I'm still wondering more about what I…

I'm still wondering more about what I signed up for. Is there a site I should go to? I did get a lead but I was already working with this buyer.

August 19, 2025
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Reply from USHUD.com

Thank you for your feedback! We’d be happy to go over the details of your account and answer any questions you may have about the program. Our team is here to make sure you’re set up for success moving forward. Please don’t hesitate to reach out—we’ll be glad to help clarify everything and provide any support you need.

Rated 5 out of 5 stars

Very professional easy to communicate…

Very professional easy to communicate with and was extremely helpful.

August 27, 2025
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Reply from USHUD.com

Thank you for the wonderful feedback! We’re so glad to hear that you found our team professional, easy to work with, and helpful. Providing clear communication and support is always our priority, and we look forward to continuing to work with you!

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