US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
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Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more
Company replied
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more
Company details
Written by the company
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
Contact info
2004 W Lincoln Rd, 60051, Lakemoor, United States
- 800-977-2626
- service@uspostmailbox.com
- uspostcompany.com
4.7
Excellent
228 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. It truly does help us improve our customer service.
Customer Service help me confirm that I…
Customer Service help me confirm that I was ordering the exact correct part.
April 15, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Great customer service
Great customer service - immediate response and help with product needed
Thank you
March 17, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Great service
Great service, always fast and very competitive pricing. I'm a repeat customer and will continue to buy mailbox cluster boxes from us post company. Thanks!
April 3, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. Thank you for your continued trust and we look forward to continuing to meet and exceed all of your mailbox needs.
Got what I needed!
April 3, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Delivery to europe
Package is having problems arriving in Europe from New York. After a week via Indianapolis, it finally arrived in Chicago. Europe is still nowhere in sight
April 1, 2025
Unprompted review
Reply from US Post Company
I'm not sure you have the correct company. We don't ship orders to Europe.
Great website for hard to find parts
Great website for hard to find parts. Reasonable prices. Items were correct as described and arrived pretty quick. Very happy and recommended.
March 5, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. If there is ever a part you can't find online, please let us know. We will be more than happy to help find the part, even if it is not something we sell.
I haven’t received the merchandise yet
I haven’t received the merchandise yet. However, I appreciate the quick order.
March 26, 2025
Reply from US Post Company
Thank you for your review. We will get your order shipped out as soon as possible. If you have any questions, please feel free to contact us. We are here to help.
Renee in customer service was excellent!
Renee in CS was excellent, she patiently answered all my questions and provide all the information I needed.
March 26, 2025
Reply from US Post Company
Thank you for your review. We appreciate the feedback. I'll be sure to tell Renee about your glowing review. Please let us know if you have any questions. We are here to help.
Timing and everything including service
February 25, 2025
Reply from US Post Company
Thank you for your review. We appreciate any customer feedback as it allows us to improve our customer service.
Customer service when I called was very…
Customer service when I called was very helpful
February 18, 2025
Reply from US Post Company
Thank you for your review. We appreciate any customer feedback as it allows us to improve our customer service. If you have any questions regarding mailboxes or post office regulations, please give us a call. We are here to help.
I requested a refund and was told no…
I requested a refund and was told no problem. Thanks. If I need another lockbox I'll def contact you
March 10, 2025
Reply from US Post Company
Thank you for the review and feedback. We pride ourselves on being flexible and working with our customers to meet their needs. Please let us know if you have any questions regarding mailboxes.
Lance is a pro and very helpful
Lance is a pro and very helpful. It is great working with someone who respects replacing a few parts instead of throwing the whole thing in the landfill.
March 10, 2025
Unprompted review
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
Website comprehensive
The website was easy, understandable, all the measurements I needed were there. Thank you.
February 26, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
on line chat and pics
February 14, 2025
Reply from US Post Company
Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help you with any of your mailbox needs.
We purchased a new 4 door metal mailbox…
We purchased a new 4 door metal mailbox and the staff working over Christmas Break were very helpful and easy to work with. Great transaction and perfect product deivered.
January 9, 2025
Good experience
Great competitive pricing & an easy to navigate website to place order
January 28, 2025
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