US Post Company Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more

Company replied

Rated 5 out of 5 stars

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more

Company replied

Rated 5 out of 5 stars

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more

Company replied

Rated 5 out of 5 stars

This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more

Company details

  1. Mailbox Supplier

Written by the company

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Everything went super easy

Everything went super easy! Great formatting, easy access and ordering

March 30, 2026
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Fast and easy

Fast and easy

March 2, 2026
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

That is what costumer service is all about !!

Great costumer service, I had some questions that can't be anwser by a machine, I called and a nice person anwser right away and solve all the issues very qhicly

January 29, 2026
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help answer any of your mailbox questions.

Rated 5 out of 5 stars

Good prices and fast delivery

Good prices and fast delivery! We had ordered from another company, and after 6 weeks they had still not even shipped the unit. US Post Company processed our order and shipped it fast! Even when a bad ice storm hit most of the US, delivery was minimally delayed and we still got the item in plenty of time for our project.

January 20, 2026
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 4 out of 5 stars

Difficult to find product

It was easy to find an otherwise difficult to find product. I will say that I did not like the look and feel of the check-out to the point where I wasn't sure the transaction was secure.

January 26, 2026
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Reply from US Post Company

Thank you for your feedback. We appreciate every customer's input, whether it's positive or negative. We are in the process of updating our checkout process.

Rated 5 out of 5 stars

Great deal!

January 22, 2026
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

US Post Company is my go to source when…

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me was when I purchased a box online and a sales representative reached out to discuss the box I ordered. They had a better price that they were able to provide. This saved my customer money which made me look like a hero!!! This was huge and has helped me secure additional projects.

December 19, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.
We strive to put the customer first, and we understand that no one wants to overpay, especially for mailboxes. Our goal is always to provide the right mailbox at the right price.

Rated 5 out of 5 stars

Nice and great

Nice and great

December 14, 2025
Unprompted review
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

great service

parts for boxes as expected. Delivery much faster than expected (2-3 days)

November 12, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 3 out of 5 stars

Would like shipping options and…

Would like shipping options and estimated delivery date

December 3, 2025
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Reply from US Post Company

Thank you for your feedback. We appreciate you taking the time to provide feedback, and I agree that making estimated shipping dates visible on the cart screen is a great idea. I have our website designer looking into adding this feature for future customers.

Rated 5 out of 5 stars

Renee provided outstanding service!!!

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly efficient and cross-checked the order for me. I still had some more questions and she patiently followed up immediately. She is amazing, thank you!!!

November 24, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 4 out of 5 stars

Would’ve gave 5

Would’ve gave 5, but website was being finicky when finalizing order and my order was duplicated. Quick response by customer service to cancel one order.

November 17, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Prompt accurate response to replacement lock questions

Prompt response, took pictures and was told exactly which replacement locks were the right ones! Courteous and helpful and it was after 5 pm. Then I looked at the person's name and they were the COO of the company!

November 4, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We believe in leading by example. Everyone here is dedicated to helping people with all their mailbox needs.

Rated 5 out of 5 stars

Easy website to maneuver

Easy ordering and access to the parts needed!

October 29, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

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