US Post Company Reviews 228

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more

Company replied

Rated 5 out of 5 stars

Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more

Company replied

Rated 5 out of 5 stars

Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more

Company replied

Rated 5 out of 5 stars

This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more

Company details

  1. Mailbox Supplier

Written by the company

U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

228 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Ease in order and customizing…

Ease in order and customizing engraving.
Overall great experience. :)

October 23, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Great customer service and support

Great customer service and support. Answered all of my questions and provided install documentation to help me make an informed purchase. Thank you Lance!

October 23, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company. We are always here to help answer any questions you may have about mailboxes.

Rated 5 out of 5 stars

Renee

Renee was awesome! Thank you Renee!

October 22, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Super easy transaction

October 18, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

The product is good quality and looks as we expected.

The product is good quality and looks sturdy.

The delivery was organized--we received a call the day prior checking with us a preferred time slot for delivery and a call from the driver thirty minutes prior to arrival.

September 17, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Best Price I found online

clear instructions for ordering and for delivery details. Best Price Online!!

October 11, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Easy to order

Easy to order, chat question answered, coupon code applied

September 19, 2025
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Reply from US Post Company

Thank you for your recent order and for taking the time to leave a review. We appreciate your support. If you have a chance, please take a moment to fill out the survey linked below — it’s a quick way to help us improve and enter to win a $100 Amazon gift card.
https://forms.gle/j2A5dQfwjszRWu1Z9

Rated 5 out of 5 stars

Fast delivery of order

Fast delivery of order, quality products and friendly service.

August 20, 2025
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Reply from US Post Company

Thank you for your recent order and for taking the time to leave a review. We appreciate your support. If you have a chance, please take a moment to fill out the survey linked below — it’s a quick way to help us improve and enter to win a $100 Amazon gift card.
https://forms.gle/j2A5dQfwjszRWu1Z9

Rated 5 out of 5 stars

Easy to place an order

September 11, 2025
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Reply from US Post Company

Thank you for your recent order and for taking the time to leave a review. We appreciate your support. If you have a chance, please take a moment to fill out the survey linked below — it’s a quick way to help us improve and enter to win a $100 Amazon gift card.
https://forms.gle/j2A5dQfwjszRWu1Z9

Rated 5 out of 5 stars

Great Customer Service

This was our first order. Our experience could not have been better! Our questions were answered promptly using the website’s chat feature, the order was shipped the next day & arrived within a few days.

August 22, 2025
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Reply from US Post Company

Thank you for your recent order and for taking the time to leave a review. We appreciate your support. If you have a chance, please take a moment to fill out the survey linked below — it’s a quick way to help us improve and enter to win a $100 Amazon gift card.
https://forms.gle/j2A5dQfwjszRWu1Z9

Rated 5 out of 5 stars

Esay to find the parts I needed

Esay to find the parts I needed, easy to order.

August 24, 2025
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Reply from US Post Company

Thank you for your recent order and for taking the time to leave a review. We appreciate your support. If you have a chance, please take a moment to fill out the survey linked below — it’s a quick way to help us improve and enter to win a $100 Amazon gift card.
https://forms.gle/j2A5dQfwjszRWu1Z9

Rated 5 out of 5 stars

Spoke with Renee

Spoke with Renee - She was very helpful in answering my questions and walking me through everything!

August 12, 2025
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

Easy to order

Easy to order. User-friendly site.

May 5, 2025
Unprompted review
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Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

Rated 5 out of 5 stars

I have made three purchases from this…

I have made three purchases from this company in 2023, 2024, and 2025, and I must say, I am quite pleased with my orders. When I needed to inquire about some information, the lady I spoke with was exceptionally professional and friendly.

July 29, 2025
Unprompted review
US Post Company logo

Reply from US Post Company

Thank you for your review. We appreciate you taking the time to provide feedback on your experience with US Post Company.

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