US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
US Post Company is my go to source when a customer has a new cluster box need. The prices have always been reasonable and the customer service is excellent. One example that really stands out to me w... See more
Company replied
Chat online assistance (Chat) was quick and easy to use, and all questions were answered precisely. Delivery was about half the time estimated and the postal box arrived in excellent condition. The... See more
Company replied
Renee provided outstanding customer service!! I first had to call and she was able to get an invoice and steer me in the right direction. She then answered any and all questions and was incredibly eff... See more
Company replied
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters cam... See more
U.S. Post has a factory-direct pricing structure that allows us to offer the highest-quality mailboxes at the lowest possible price. You will not find comparable products at a lower cost anywhere, not on the Internet or in stores. Our service and installation are second to none. U.S. Post works with local Postmasters in new developments to determine proper mailbox placement. No customer is too small or too large. Whether you're a homeowner, a local or nationwide developer/HOA, or a property manager, U.S. Post will be glad to work with you to enhance the look and value of your property with our specialty product line.
2004 W Lincoln Rd, 60051, Lakemoor, United States
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was easy to choose the correct model for our mail needs, and the order arrived as promised, about 4 days later.
Parts were right on thanks. The shipping time was crazy long. I guess in this day and age of Amazon and next day to three day delivery has spoiled America. But three weeks is a bit much.
Quick delivery, easy installation. One of the box doors is too tight and won’t open easily.
I order the mailbox over 3 + week. I still waiting. I may cancel. I was told. by your Saler it takes 10 to 14 days can you call me watch going on? my name Don phone number #(951)415-0003 or text me

Reply from US Post Company
The transaction was pretty much drama free. Isn't that the goal?
The specific model was not easy to find initially. The actual order was like am I really sure this is what i WANTED. Once finalized the process was seemless from the purchasers viewpoint.
We did receive the wrong package, but you did a great job of fixing it and fast.
None of the holes matched up to the existing holes
This Company is very reputable. My first time ordering for are Condo complex and we a very happy with are 4 unit mailboxes we chose. Had a damage one, was replaced immediately. Numbers and letters came with my request. We have a 6 unit apartment housing building now and will be ordering form here for that one.
Thank you for the excellent response to my request! I got exactly what I wanted! Thank you
Website is easy to navigate and select options, fast delivery, quality product at the best price we found.
It was easy to find this mailbox online and order it. The installation instructions are straightforward and easy to do. I like this one is recommended by post office.
Fast and accurate service & availability of live customer support!
Service was great and professional! Very responsive to my inquiry regarding my order.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.