Usroyaltransport Reviews 

116
•
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

Deposit not returned, do not trust Review: I hired US Royal Transport to transport a car from Washington to Ocala, FL, and paid a $200 deposit on October 11. The service was quoted at $800, b... See more

Rated 5 out of 5 stars

Sam Williams helped me with my vehicle transportation and his service was very expectational. I was having my cars shipped from California to Wisconsin and I didn't know any of the process of this con... See more

Rated 5 out of 5 stars

My name is Daniel O. I used USRoyal Transport to transport my car from AML dot Seattle to Irvington New Jersey last week. From initial quote to final delivery, their communication was exceptional. The... See more

Rated 5 out of 5 stars

Aaron was up front about pricing with no hidden fees! Unlike the dealership I bought car from but that’s another review! Also informed me about the competitors sales tactics since this was my first ex... See more

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Company details

Written by the company

At US Royal Transport LLC, we pride ourselves on delivering exceptional auto transport services across the nation. Based in Dallas, Texas, our team is dedicated to ensuring your vehicle is transported safely, efficiently, and with the utmost care. Whether you are moving across the country or purchasing a car online, we have the expertise and resources to meet your needs.


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4.2

Great

TrustScore 4 out of 5

116 reviews

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4.2

All reviews

(116)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Experience Shipping from Chicago…

Top-Notch Service - Car Shipped with No Delays!
I had a great experience shipping my car! The process was smooth from start to finish. I paid the deposit and my car was picked up and shipped in no time. The communication was clear, the service was fast, and everything arrived just as expected. Highly recommend for anyone needing reliable car shipping!

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

I had an outstanding experience with…

I had an outstanding experience with USROYAL Transport. From start to finish, their communication was clear, consistent, and professional. They kept me informed every step of the way, and their transparency gave me complete confidence in the process.

What really stood out was how fast they got the job done—no delays, no excuses, just efficient and reliable service. I truly appreciated their speed and attention to detail.

If you’re looking for quality work at a competitive price—or better—USROYAL is the team to call. They deliver exactly what they promise, and then some. Highly recommended!

September 3, 2025
Unprompted review
Rated 5 out of 5 stars

Stress-Free Car Shipping from Maine to…

Stress-Free Car Shipping from Maine to Utah
I was honestly nervous about shipping my car. I had read so many horror stories online-hidden fees, cars arriving damaged, or no-shows from other companies. So I was really cautious and hesitant when I started looking for someone to handle my shipment from Maine to Utah.
Thankfully, I found a team I could trust. From the beginning, they were transparent, professional, and answered all my questions with patience. The quote they gave me was fair, and most importantly, they stuck to it-no last-minute price changes or shady tactics like I'd seen with other brokers.
Pickup was delayed by a day due to a scheduling issue, but they kept me informed, and communication was great throughout the process. Once the car was on the road, the driver stayed in touch and even delivered the vehicle earlier than expected. My car arrived in perfect condition, and that alone gave me huge peace of mind.
If you're nervous about shipping your car-like I was-I highly recommend going with this company. They made a stressful situation feel simple and straightforward. I'd definitely use them again in the future.

September 1, 2025
Unprompted review
Rated 5 out of 5 stars

My name is Daniel O

My name is Daniel O. I used USRoyal Transport to transport my car from AML dot Seattle to Irvington New Jersey last week. From initial quote to final delivery, their communication was exceptional. Their rep Jason, provided real- time updates and was always responsive to my questions. This shipment arrived on scheduled and in perfect condition. The pricing was transparent and fair and there were no surprises on the final invoice.I highly recommend them and will be using them for all future freight needs

August 28, 2025
Unprompted review
Rated 5 out of 5 stars

Security, trust and solutions

Definitely, trustworthy people willing to help, especially Sams William who assisted me and gave a timely solution to my particular situation. I am grateful for all his efforts.

August 21, 2025
Unprompted review
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Reply from Usroyaltransport

We’re thrilled to hear that Sam was able to assist you and provide a timely solution. Your feedback means a lot to our team, and we truly appreciate you taking the time to share your experience.

Rated 5 out of 5 stars

Great price and customer service

The company responded quickly to my quote request. Their prices and customer service are great. The driver arrived within a reasonable time and was flexible about where and when to drop off my car.

August 16, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you for sharing your experience! We’re happy to hear that our team and driver met your expectations with both service and flexibility. We appreciate your trust and look forward to assisting you again in the future!

Rated 5 out of 5 stars

They are great

They are great. Very helpful and fast responding. Will definitely use again!

August 16, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you so much for your kind words! We’re glad we could assist you quickly and make the process smooth. We truly appreciate your trust in us and look forward to helping you again in the future! 🚗✨

Rated 2 out of 5 stars

Don’t pay deposits

So as you know you go online and you fill out a form and it goes to maybe 10 other brokers and then they all come back with the pricing from let’s say $400-$1300. Well I know in my mind that the cheapest is not gonna happen and even when you go Midway pricing are still issues. Well they came back and bid this car to take it to Syracuse from Fort Myers, Florida for $575 immediately the guy sends me a paper for a deposit which I should know better in which this is for the next person don’t pay it then of course they changed the pricing you go somewhere else They Can’t find a truck driver to take the load for that price well we’re not in season here in Florida so they’re not gonna have a lot to take out and I understand, but that’s where the brokers need to do their due diligence to find the correct pricing before they send you a contract. Long story short I end up paying $200 more to send the car just beware and I won’t send a car with them again. The drive was awesome he doesn’t work for them. And they stiffed that that’s him for 75 extra dollars. Thanks for looking PS don’t pay nothing up front that way they can get a truck your not forced to go with them if they want a dep move to the next person

August 7, 2025
Unprompted review
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Reply from Usroyaltransport

Interesting story you’ve shared. You mentioned yourself that you were working with multiple companies at the same time, didn’t pay the driver his money when he delivered your vehicle, and now somehow it’s our fault for still providing you with service? We deal with “experts” like this every day — the type who think posting a dramatic review online is easier than being honest about their own part in the process.

We respect your effort, though — if ruining someone else’s business gives you purpose, we’re glad you found something to keep you busy.

Best of luck finding a broker who can work miracles at the prices you imagine.

Rated 5 out of 5 stars

Extremely professional

Extremely professional, knowledgeable, and responsive.
I recently used US Royal Transport for a long-distance vehicle move, and I couldn't be more satisfied with the service. Sam Williams was extremely professional, knowledgeable, and responsive throughout the entire process. He took the time to clearly explain the steps involved and kept me updated from pickup to delivery.
Despite the long distance, the transport was completed right on schedule, and my vehicle arrived in perfect condition. The level of care and attention to detail was evident every step of the way.
I highly recommend Sam and US Royal Transport to anyone in need of trustworthy, efficient, and professional long-distance auto transport services.

August 13, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you so much for your kind words and detailed feedback! 🌟 We’re thrilled to hear that you had such a smooth and positive experience with US Royal Transport. Sam truly takes pride in providing clear communication and reliable service, so it’s wonderful to see his efforts recognized.

We greatly appreciate your trust in us for your long-distance move and are happy to know your vehicle arrived safely and on schedule. Your recommendation means a lot to our team, and we look forward to assisting you again in the future whenever you need transport services. 🚗✨

— US Royal Transport Team

Rated 5 out of 5 stars

Best customer service

Jason Merrick was professional in giving me constant updates and finding me the best deal in transportation of my vehicle

August 8, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you for sharing your experience! We’re glad to hear that Jason kept you updated and was able to secure the best deal for your vehicle transport. We truly appreciate your trust in US Royal Transport and look forward to helping you again in the future! 🚗✨

Rated 5 out of 5 stars

Aaron was up front about pricing with…

Aaron was up front about pricing with no hidden fees! Unlike the dealership I bought car from but that’s another review! Also informed me about the competitors sales tactics since this was my first experience transporting a car and dealing with brokers. My sand dune Pearl dream car is safely home I am very happy 😃😃😃

August 11, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you so much for your kind words! We’re happy to hear Aaron made the process transparent and stress-free for you, especially since this was your first transport experience. Congratulations on getting your sand dune Pearl dream car home safely — we’re thrilled to have been part of it! 🚗✨

Rated 5 out of 5 stars

I highly recommend this company!

I highly recommend this company because my agent Jason Merrick was the best communicator I have ever dealt with in a business transaction and assured me he would support me through the shipping process every step of the way (even with a sizable time difference between us and absolutely did!)

My request was last minute, the price was competitive, and my son’s car arrived promptly to Chicago. We our pleased with his professionalism and transparency, and urge you to note that patience is necessary with the bidding process to secure a driver, but it will work out as confirmed.

August 10, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you for sharing your wonderful experience! We’re delighted to hear that Jason was able to guide you through every step of the process with clear communication and professionalism, even with the time difference. We truly appreciate your patience and understanding with the bidding process, as it ensures the best driver and rate for your transport. We’re glad your son’s car arrived safely and promptly in Chicago, and we’re grateful for your recommendation!

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish! The booking process was easy, the price was exactly what was quoted, and there were no hidden fees. The driver arrived on time, kept me updated throughout the trip, and delivered the car in perfect condition!

August 5, 2025
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Reply from Usroyaltransport

Thank you for sharing your experience! We’re so glad to hear that everything went smoothly—from booking to delivery—and that your vehicle arrived in perfect condition. We always aim for transparency and reliable service, so your feedback means a lot.
We look forward to helping you again in the future!

Rated 5 out of 5 stars

Great service and fast delivery

Our car broke down around 500 miles from home. We reached out to Aaron Marshall with US Royal Transport and he was able to provide us with a quote that did not change at delivery. After signing the agreement, the vehicle was picked up and delivered within 24 hours! Would highly recommend.

July 30, 2025
Unprompted review
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Reply from Usroyaltransport

Thank you for sharing your experience! We’re so glad Aaron was able to assist quickly and get your vehicle picked up and delivered within 24 hours. It’s great to know everything went smoothly without any surprises in pricing. We truly appreciate your recommendation and look forward to helping you again whenever needed!

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