Utilink Consulting Limited Reviews 932

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 229 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly demeanor, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized approach and clear communication. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of the overall process. Reviewers are particularly impressed with the value for money, often mentioning significant savings on energy bills and competitive pricing.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Service

People report positive experiences with service, consistently highlighting its efficiency, professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting excellent communication that is... See more

Value for money

Customers had positive experiences with value for money. Many reviewers report securing great deals on... See more

Price

Reviewers highlight positive aspects of price, consistently reporting significant savings and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Utilink is totally different from other consultancies we’ve come across while working in business. They’re not pushy, they don’t harass you, and they make sure you have the time you need to fully und... See more

Company replied

Rated 5 out of 5 stars

For years I've struggled with shopping around for energy deals whilst fending off the endless calls from foreign based data farmers, posing as UK energy reps. Then Utilink came into my life and... See more

Company replied

Rated 5 out of 5 stars

I Have now dealt with Utilink for many years and wouldn't consider going with any other company. Danielle Bodel is our account manager and is fantastic finding us the best deal. Customer service just... See more

Company replied

Rated 5 out of 5 stars

Melissa is absolutely brilliant. She’s so friendly, helpful, and takes care of everything from start to finish. She always manages to secure the best prices and makes the whole process completely... See more

Company replied


Company details


Contact info

5.0

Excellent

TrustScore 5 out of 5

932 reviews

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Rated 5 out of 5 stars

Professional and Transparent

As a new business owner I had no idea about the energy market, how it worked and what services were available. My first contact was from Lee who was excellent and is going to manage my account moving forward, then my second contact was with Josh who was so professional and went over and above to find me a highly competitive deal.

Aside from the professionalism of both guys and the deal I signed, the other huge positive from Utilink was their transparency. At no stage was I blasted with jargon, everything was clear and concise and I now feel super comfortable that I’m in great hands. Cheers guys.

October 13, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Wade,

Thank you for taking the time to leave us a review we really appreciate it. Lee and Josh will be delighted that they've helped as much as you've said they have. We try to be as clear and transparent to all of our clients as possible so it's great to hear you too recognised this.

If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Utilink have been fantastic to deal…

Utilink have been fantastic to deal with — a professional electric consultancy company that truly works on behalf of the butchers. Their understanding of the trade and the challenges small businesses face has been second to none.

A special mention to Liam, who has gone above and beyond to get everything sorted for us. His communication has been excellent throughout, keeping us updated every step of the way and making the whole process smooth and stress-free.

Highly recommend Utilink for any business looking for honest advice, great service, and genuine care for their customers.

October 6, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us such a detailed review we really appreciate it. We're delighted that Liam has helped as much as he has. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Really friendly and approachable

Really friendly and approachable. There's never any pressure, no pushy sales, just a clear and detailed discussion on the best way forward. It's great to have direct contact with our own account manager Vicki who has been nothing but helpful.

September 30, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Excellent Sevice

Gavin Ferguson is brilliant, sorted out our water, gas and electric deals (cheapest prices) was available to answer questions and used all the necessary security procedures.

September 25, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Mrs P,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Open & Transparent

Sam has always been a huge help in procuring our energy contracts. Between regular contact, pitching a number of options whilst being open and transparent has always made our experience a positive one.

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really friendly approach and no pressure applied. It was refreshing to experience this after previous pushy sales people had ruined my impression of brokers. Thanks again Dan

June 30, 2025
Unprompted review
Rated 5 out of 5 stars

Utilink staff have been amazing

Utilink staff have been amazing. The team have sourced reasonable rates for the school to budget with at a much lower rate than the school had before. We are very grateful for the work that Mathew and Josh have put into the school, bringing down our electricity and gas costs massively. Thank you.

September 17, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Sharon,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

ENERGY CONTRACT REVIEW

Melissa met with us to discuss the next stage of transferring our utility bills over. We have found Melissa so helpful and always looks for the best deal for us.
I would definitely recommend Utilink for all your energy contracts.

September 11, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you so much for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Danielle has been brilliant with…

Danielle has been brilliant with sorting out any problems and checking in every once in a while

September 12, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi Hayley,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service...

Great service with a quick response rate. Friendly and professional and always willing to help.

September 12, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Polly,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Melissa is always so helpful

Melissa is always so helpful. She is amazing at her job, up to date with the current market. Always there to answer any questions. She is very efficient.

September 5, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Helen,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Good contacts established from the…

Good contacts established from the start and promises met in good time

September 12, 2025
Unprompted review
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Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Great service,Friendly knowledgeable…

Great service,Friendly knowledgeable staff and always kept up to date with the progress of my contracts.

September 5, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Stuart,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Informative, Friendly + Attentive

Incredibly insightful and very informative! Super responsive and always happy to help with queries and guidance.

September 1, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hello,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

The Head Gardener Salon

The Head Gardener Salon - Found Utilink's service exceptional and saved money. Many thanks

September 12, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi David,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

Stephen and Rikki made sure we got a…

Stephen and Rikki made sure we got a good price on our energy accounts and resolved an ongoing issue.
Many thanks

September 1, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Mel,

Thank you for taking the time to leave us a review we really appreciate it. If you need anything else at all, please don't hesitate to contact us.

Rated 5 out of 5 stars

We’ve had a great experience with…

We’ve had a great experience with Utilink. The services around our energy contracts have been clear, efficient, and straightforward, which has made everything much easier to manage. Claire has been absolutely fantastic throughout the process – incredibly helpful, responsive, and professional. She went above and beyond to make sure we understood everything and got the best outcome for our needs. Highly recommend both the company and Claire for their excellent support.

September 10, 2025
Unprompted review
Utilink Consulting Limited logo

Reply from Utilink Consulting Limited

Hi Sandra

Thank you for taking the time to leave us a review we really appreciate it. Claire will be delighted with your feedback and we're over the moon she's helped as much as she has. If you need anything else at all, please don't hesitate to contact us.

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